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IT Process Automation Architect

HP -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

ITIL Certification
Azure
Computer Science
CSS
Ansible
Software deployment
C#
.NET
Java
SQL
C++
C
Bachelor's degree
JavaScript
Angular
APIs
ServiceNow
Agile
Web services
Communication skills
Python
HTML
Information Technology

Full job description

IT Process Automation Architect

Description -

Job Summary

We are seeking an experienced and highly skilled Master Engineer to serve as the IT Architect for IT Process Automation and the Configuration Management Database (CMDB) Champion.
This critical role will lead IT automation initiatives and oversee the full deployment and optimization of ServiceNow Discovery across servers, storage, and network devices in data centers.
The ideal candidate will bring deep technical expertise, strong troubleshooting capabilities, and a strategic vision to transform and optimize IT operations.

Key Responsibilities

1. IT Process Automation Delivery

Lead the design, development, and deployment of complex IT process automation solutions across infrastructure and operations.
Drive innovation in automation strategies to enhance efficiency, reduce manual intervention, and improve service reliability.
Provide technical leadership and guidance to engineering teams on automation best practices and frameworks.

2. CMDB Champion

Own the end-to-end strategy and execution of CMDB architecture, ensuring data accuracy and completeness.
Fully deploy and optimize ServiceNow Discovery across servers, storage, and network devices in data centers.
Define and enforce governance policies to maintain the integrity and health of the CMDB.

3. Architecture Leadership

Act as the chief architect for IT process automation, providing strategic direction and innovative solutions to support evolving business needs.
Collaborate with stakeholders to design scalable, resilient, and secure IT solutions.

4. Technical Problem Solving

Serve as the escalation point for complex technical issues, providing expert-level troubleshooting and resolution.
Analyze and resolve performance and integration challenges across IT systems.

5. Collaboration and Mentorship

Partner with cross-functional teams, including infrastructure, operations, and cybersecurity, to deliver high-impact solutions.
Mentor and develop engineers, fostering a culture of technical excellence and innovation.

Education & Experience Recommended

Bachelor’s or Graduate degree in Computer Science, Information Technology, or a related discipline, or equivalent experience.
Typically 10+ years of relevant work experience in programming, IT automation, or infrastructure management.
Proven expertise in IT process automation tools and frameworks (ServiceNow, Ansible, or similar).
Extensive experience with ServiceNow Discovery and CMDB design, deployment, and governance.
Strong knowledge of data center infrastructure — servers, storage, and network devices.
Exceptional troubleshooting and problem-solving abilities.
Excellent communication and stakeholder management skills.

Preferred Certifications

Certification in one or more programming languages (Java, C++, Python, JavaScript, or similar).
ITIL certification is a plus.
Experience working with on-premises, cloud, and hybrid IT environments.

Knowledge & Skills

Agile Methodology
Automation & Business Process Optimization
Application Development & APIs
Programming Languages: Java, Python, JavaScript, SQL, C#, HTML, CSS
Frameworks & Platforms: Angular, ServiceNow, Microsoft Azure
Software Development & Debugging
Web Services & Integration

Cross-Organizational Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope

Influences large functional areas and leads cross-divisional teams or strategic projects.

Complexity

Provides highly innovative solutions to complex problems while operating within established organizational policies.

Job -

Software

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "

Apply Now

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