Zirakpur Punjab Executive assistant Jobs – 67 Open Jobs Today

Patient Coordinator / Front Desk Executive
Healthy Jeena Sikho —Mohali, Punjab
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Organisational skills
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Patient Coordinator / Front Desk Executive

Healthy Jeena Sikho -
Mohali, Punjab

Quick apply

Job details

Full-time
₹15,000 - ₹18,000 a month

Benefits

Provident Fund

Qualifications

Microsoft Office
Bachelor's degree
Organisational skills
Front desk
Communication skills

Full job description

Job Summary

We are looking for a professional, organized, and patient-focused Patient Coordinator / Front Desk Executive to manage the reception area, coordinate patient appointments, handle follow-up communications, maintain records, and serve as a key liaison between patients and doctors. The ideal candidate should possess excellent communication skills, strong organizational abilities, and a customer-service-oriented approach to ensure a seamless patient experience.

Key ResponsibilitiesPatient Relations & Front Desk Management

· Welcome and assist patients and visitors in a courteous and professional manner.
· Manage the reception desk and ensure a positive patient experience.
· Handle incoming calls, emails, and patient inquiries.
· Provide accurate information regarding appointments, services, and clinic procedures.

Appointment & Schedule Coordination

· Schedule, reschedule, and confirm patient appointments.
· Coordinate with doctors regarding consultation schedules, session availability, and changes.
· Manage patient slots efficiently to optimize clinic operations.
· Send appointment reminders and follow-up communications.

Follow-Up & Patient Engagement

· Conduct follow-up calls with patients regarding appointments, treatment plans, and feedback.
· Maintain regular communication with patients to ensure continuity of care.
· Address patient concerns and escalate issues to the appropriate medical staff when necessary.

Records & Administrative Support

· Maintain accurate patient records and documentation.
· Update appointment schedules, patient databases, and clinic management systems.
· Ensure confidentiality and compliance with patient data privacy requirements.
· Prepare daily, weekly, and monthly administrative reports as required.

Coordination & Communication

· Act as a bridge between doctors and patients for scheduling and communication.
· Coordinate session timings, treatment schedules, and patient flow.
· Support doctors and clinic staff with administrative and operational requirements.

Qualifications & Requirements

· Graduate in any discipline (Healthcare Administration, Business Administration, or related field preferred).
· 1–3 years of experience in reception, front desk operations, patient coordination, customer service, or administrative roles.
· Excellent verbal and written communication skills.
· Strong interpersonal and relationship-management abilities.
· Proficiency in MS Office, Google Workspace, and clinic/hospital management software (preferred).
· Ability to multitask, maintain records, and work in a fast-paced environment.
· Professional appearance and positive attitude.

Key Skills

· Patient Relationship Management
· Front Desk Operations
· Appointment Scheduling
· Follow-Up Calling
· Record Keeping & Documentation
· Communication & Coordination
· Time Management
· Customer Service Excellence
· Attention to Detail

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Provident Fund

Work Location: In person

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