Baner Pune Maharashtra Desktop support technician Jobs – 124 Open Jobs Today

Technical Support Engineering
Microsoft —Pune, Maharashtra
- Full-time
- Management
- Computer Science
- English
3d
Technology Specialist - IT Service, Support and Operations
Infosys BPM Limited —Pune, Maharashtra
- Azure
- Management
- PMP
Sr Technical Lead (Support & Operations)
HCLTech —Pune, Maharashtra
- Java
- JavaScript
- Scripting
3d
IT Hardware Support Engineer
Tech Instinct PVT LTD —Pune, Maharashtra
- ₹10,000 - ₹15,000 a month
- Part-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
Tech Support for technical videos
Starmatic Technologies Private Limited —Pune, Maharashtra
- ₹12,000 a month
- Full-time
- English
- Microsoft Office
- In-person
- Paid time off
- Paid sick time
Quick apply
3d
System Administrator (Hosting & Cloud)
Dimakh Consultants —Pune, Maharashtra
- Microsoft Access
- Computer Science
- Microsoft Office
Technical support engineer
MINITEK SYSTEMS INDIA PVT LTD —Pune, Maharashtra
- Windows
- Computer networking
Quick apply
IT Help Desk Technician
Travarsa —Pune, Maharashtra
- Full-time
- Microsoft Outlook
- Computer Science
- Software troubleshooting
ENGINEER TECHNICAL SUPPORT L1
Network Techlabs —Pune, Maharashtra
- Full-time
System Administrator
Pride Purple Group —Pune, Maharashtra
- English
Senior Linux / Unix Systems Administrator (L2/L3)
Emergys —Pune, Maharashtra
- Microsoft Access
- Software troubleshooting
- Customer service
Technical Support Engineer- Netsuite (L1)
Blue Flame Labs —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- Inventory management
Junior Engineer - Customer / Technical Support
TouchMagix —Pune, Maharashtra
- Full-time
- Software troubleshooting
- English
- Windows
IT Systems Administrator
Synextic Global Business Solution —Pune, Maharashtra
- Software troubleshooting
- Windows
- Linux
- Flexible schedule
Technical Support Engineer
Mithi Software Technologies Pvt. Ltd. —Pune, Maharashtra
- Urgently hiring
- Computer Science
- DevOps
- Master's degree
Technical Support Engineer
Fronius —Pune, Maharashtra
- Online application
- English
- Electrical experience
Global NetSuite System Administrator
Systems Plus —Pune, Maharashtra
- Full-time
- Salesforce
- Project management
9d
Technical Support Engineering, Engineer
Synopsys —Pune, Maharashtra
- English
- Master's degree
- SQL
- Health insurance
7d
Sr Technical Support Consultant
Harris Computer Systems —Pune, Maharashtra
- Full-time
- Research
- Finance
- Master's degree
System Administrator/Server Administrator
Pragtech —Pune, Maharashtra
- Computer Science
- Software troubleshooting
- Windows

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Technical Support Engineering

Microsoft -
Pune, Maharashtra

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Job details

Full-time
3 days ago

Qualifications

BCS
Management
Computer Science
CSS
Vendor management
Process improvement
English
Technical support
Bachelor's degree
Information Technology

Full job description

Overview

MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.

Within MCAPS - Core, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.

The Technical Support Manager leads a team of Support Engineers and Technical Advisors to deliver exceptional customer support experiences and business outcomes. The role is responsible for driving operational excellence, employee growth and development, technical capability, workforce planning, and execution against key support metrics. The manager fosters a high-performing, inclusive culture while partnering with engineering, product, and business stakeholders to improve customer satisfaction, support efficiency, and service delivery quality.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people.
Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks.
Readiness: You ensure your team has the technical skills required to provide a great customer experience.
Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools.
Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience.

Qualifications

Required Qualifications:
Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of operational excellence, delivery management, account management, sales, or vendor management experience
OR 5+ years of operational excellence, delivery management, account management, sales, or vendor management experience
OR equivalent experience
1+ year(s) of experience of managing people

Language Qualification
English Language: fluent in reading, writing and speaking.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

desktop support technician jobs in baner pune maharashtra

Technical Support Engineering

Technology Specialist - IT Service, Support and Operations

Sr Technical Lead (Support & Operations)

IT Hardware Support Engineer

Tech Support for technical videos

System Administrator (Hosting & Cloud)

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Junior Engineer - Customer / Technical Support

IT Systems Administrator

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