chennai tamil nadu customer support representative Jobs – 121 Open Jobs Today

Field Operations Executive - Thoraipakkam(Chennai)
Rentokil Initial —Thoraipakkam, Chennai, Tamil Nadu
- Full-time
- Google Suite
- B.Sc
- Bachelor's degree
Quick apply
P.ID : 1330 - Business Development Manager
Deejos Enginners and contractors —Chennai, Tamil Nadu
- Business development
- Presentation skills
- Bachelor's degree
HR Business Partner - Based in Bengaluru
HARTING (India) Private Limited —Chennai, Tamil Nadu
- Sales
- English
- Analysis skills
Quick apply
Business Development Representative - US
SURVEYSPARROW PRIVATE LIMITED —Chennai, Tamil Nadu
- CRM software
- Sales
- Salesforce
Quick apply
Business Development Manager
Deejos Interiors —Chennai, Tamil Nadu
- Business development
- Presentation skills
- Bachelor's degree
Sales Representative III - Surgical Innovation
Medtronic —Chennai, Tamil Nadu
- Full-time
- 12th Pass
- Bachelor's degree
- Negotiation
2d
SC S4 Data Readiness Analyst - Materials
Shell —Chennai, Tamil Nadu
- Full-time
- Inventory management
- Engineering
- ERP systems
- Flexible schedule
Data Engineer
NielsenIQ —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- English
- SQL
- Linux
Quick apply
RA PAR and Controller Lead
Shell —Chennai, Tamil Nadu
- Full-time
- Management
- Finance
- Master's degree
SC S4 Data Readiness Analyst - Contract
Shell —Chennai, Tamil Nadu
- Full-time
- Engineering
- ERP systems
- Finance
- Flexible schedule
SC S4 Data Readiness Analyst - Materials
Shell Energy —Chennai, Tamil Nadu
- Full-time
- Inventory management
- Engineering
- ERP systems
- Flexible schedule
Client Service Representative
All Care Therapies —Chennai, Tamil Nadu
- Full-time
- Customer service
- Microsoft Office
- 12th Pass
- Health insurance
Quick apply
SALES EXECUTIVE
Akra Tech —Chennai, Tamil Nadu
- CRM software
- Sales
- Business development
IT Analyst – Event Management
Hapag-Lloyd AG —Chennai, Tamil Nadu
- English
- Master's degree
- Project management
- Health insurance
- Work from home
Quick apply
Senior Lead Software Engineer
ASSA ABLOY —Chennai, Tamil Nadu
- Part-time
- Azure
- Computer Science
- Java
ECC Senior SAP Quality Consultant
Oxydata Software —Chennai, Tamil Nadu
- Full-time
- English
- Analysis skills
- Bachelor's degree
14d
Junior Sales Enginneer
Nexus Automation Solutions —Chennai, Tamil Nadu
- Call employer
- CRM software
- Master's degree
- Bachelor's degree
Planning Solution Architect - Kinaxis
Shell —Chennai, Tamil Nadu
- Full-time
- Computer Science
- Bachelor's degree
- Communication skills
- Flexible schedule
Principal/Staff Corporate Applications Engineer
Microchip Technology —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Analysis skills
- C++
Engineer - Information & Data
Shell —Chennai, Tamil Nadu
- Full-time
- Azure
- Engineering
- Databases
14h

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Field Operations Executive - Thoraipakkam(Chennai)

Rentokil Initial -
Thoraipakkam, Chennai, Tamil Nadu

Quick apply

Job details

Full-time

Qualifications

Google Suite
PCI
B.Sc
Science
Bachelor's degree
Chemistry
Agriculture
Agriculture
Communication skills

Full job description

About Rentokil PCI

Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.

For more details: https://www.rentokil-pestcontrolindia.com

Requirements

About the Role:

The Operations Executive / Sr. Operations Executive will be responsible for ensuring service quality, technician capability, material readiness, and compliance through hands-on supervision, audits, and performance monitoring across assigned service areas.
The incumbent will report to the AOM/OM/ABM/BM. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:

A. Core Operations

Ensure availability of trained & certified technicians as per guidelines.
Coach technicians to improve service quality, retention, and SOP compliance.
Conduct daily stand-up meetings; communicate safety & job-specific instructions.
Ensure availability of tools, materials, and proper stock management as per SOP.
Monitor SCP usage, troubleshoot issues, and provide refresher training.
Ensure Partner Kit & on-site documentation are contractually compliant.
Conduct customer visits/week (Surprise, Route rides, Audits, Complaints). - based on the target
Maintain grooming standards and service quality of assigned technicians.
Ensure data entries in iCABS during manpower gaps to meet branch KPIs.
Approve technician conveyance; ensure STT and route plan adherence.
Ensure RPCI SOPs are complied with and any deviations that are necessary should be adequately approved in advance.

B. Advanced Operations

Conduct Pest Audits (PMI) as per iCABS (QSRs & small accounts).
Execute 1 TPA + 1 development plan annually per technician.
Analyse & resolve service delivery issues; ensure timely complaint resolution with root cause closure.
Monitor technician-wise CO trends; skill-up underperformers.
Ensure audit non-conformity closures (internal/external).
Track material usage vs. SRF/SOW; highlight deviations.
Maintain stock levels aligned with APL and reduce near-expiry wastage.
Drive service & product leads through coaching and on-the-job support.
Monitor service productivity, efficiency, and input costs across sites.
Support grievance handling, leave planning, and team discipline.

Key Result Areas:

100% completion of PMI 'Pest Audit'
Material Consumption
TPA and Development Plan
Technician Capability Development
Complaint Resolution & Root Cause Analysis
Customer Visit & Audit Coverage

Competencies (Skills essential to the role):

Strong interpersonal skills
Analytical and problem-solving ability
Effective communication skills
Proactive planning and organising
Technical knowledge of pests, service processes, chemicals, and equipment

Educational Qualification / Other Requirement:

Minimum B.Sc. in Chemistry, Zoology, or Agriculture
Prior experience in pest management or service operations is preferred
Proficient MS-Office / G-Suite

Role Type / Key working relationships:

Individual Contributor
External team- Customers and Customer representative
Internal team- ABM/BM, Operations & Sales Colleagues, Planners

Benefits

What can you expect from RPCI?

➔ Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in:

Service
Relationships
Teamwork
Responsibility

DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

Quick apply

Refine Your Search

customer support representative jobs in chennai tamil nadu

Field Operations Executive - Thoraipakkam(Chennai)

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Business Development Manager

Sales Representative III - Surgical Innovation

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Principal/Staff Corporate Applications Engineer

Engineer - Information & Data

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