Tamil Nadu Intelligence specialist Jobs – 99 Open Jobs Today

Associate Support Specialist
NielsenIQ —Chennai, Tamil Nadu
- Full-time
- Customer service
- Windows
- Analysis skills
Quick apply
15h
Manager - OTC
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- English
- Finance
- Master's degree
Quick apply
Senior Manager– Lean & Quality
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- English
- Finance
- Master's degree
Quick apply
Customer Care Advisor
Clarivate —Chennai District, Tamil Nadu
- Full-time
- Software troubleshooting
- Customer service
- English
Technical Development Manager Poultry M/F
Phosphea —Chennai, Tamil Nadu
Personal Car Driver
Mas Vee Digital —Chennai, Tamil Nadu
- ₹18,000 - ₹45,000 a month
- Weekend availability
- English
- Driving
- Travel
- Flexible schedule
Quick apply
Practice Development Specialist, GP Chennai
Align Technology —Chennai, Tamil Nadu
- Full-time
- Sales
- English
- Analysis skills
Quick apply
Principal Consultant-Data Scientists with AI and Generative Model experience!
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- Microsoft Excel
- Azure
- Oracle
Quick apply
Growth Marketing and Sales Specialist
Roanuz —Chennai, Tamil Nadu
- Full-time
- CRM software
- Social media management
- APIs
Beauty Advisor
Kormart Global LLP —Chennai, Tamil Nadu
- ₹9,422.87 - ₹36,826.12 a month
- Full-time
- Travel
- Computer skills
- In-person
Quick apply
3d
MLOps Engineer (Generative AI)
NielsenIQ —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
Quick apply
14d
Certificate Support Associate
Sectigo —Chennai, Tamil Nadu
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
Technical Development Manager Poultry M/F
Roullier —Chennai, Tamil Nadu
- Sales
- Business development
- Computer networking
Senior Talent Fulfilment Specialist
Ciklum —Chennai, Tamil Nadu
- Full-time
- Presentation skills
- Bachelor's degree
- Continuous improvement
- Health insurance
10h
Executive - Service Sales
Otis —Saidapet, Chennai, Tamil Nadu
- Full-time
- Project management
- Bachelor's degree
- Manufacturing
15h

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Associate Support Specialist

NielsenIQ -
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
15 hours ago

Qualifications

Operating systems
Customer service
iOS
Windows
Technical support
Analysis skills
ServiceNow
AI
Communication skills
CompTIA A+
VPN

Full job description

Job Description

The Associate Support Specialist will serve as the first point of contact for IT support within the organization. This role involves providing Level 1 technical assistance to end-users, resolving incidents, and fulfilling service requests in alignment with agreed Service Level Agreements (SLAs). The ideal candidate should possess strong troubleshooting skills, customer service orientation, and the ability to work in a fast-paced environment.

Responsibilities include but are not limited to:

Act as the initial point of contact for IT-related issues via phone, email, chat, or ticketing system.
Diagnose and resolve Level 1 technical issues related to hardware, software, operating systems (Windows, MacOS), and mobile platforms (iOS, Android).
Handle password resets, account unlocks, and basic user account administration.
Install, configure, and manage software on end-user systems.
Provide support for VPN, remote access, and basic network connectivity issues.
Document all incidents and service requests accurately in the ITSM tool (ServiceNow).
Escalate unresolved issues to Level 2/3 support teams following defined escalation procedures.
Maintain high standards of customer communication and ensure timely updates on ticket status.
Contribute to knowledge base articles and FAQs for common issues.
Ensure compliance with ITIL practices and organizational policies.
Respond promptly to requests for assistance and confirm completion.
Follow standard operating procedures, adhere to company policies, and respect ground rules.

Qualifications

1-2 years of experience in IT Service Desk or technical support.
Basic understanding of operating systems (Windows, MacOS) and mobile OS (iOS, Android).
Familiarity with ITSM tool (ServiceNow) and remote support tools.
Ability to work in shifts and provide 24x7 support.
Desired certifications CompTIA A+, ITILv4
Strong problem-solving and analytical skills.
Good verbal and written communication skills.
Customer-centric approach with strong interpersonal skills.
Team player with a proactive attitude toward learning and adapting to new technologies.

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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Refine Your Search

intelligence specialist jobs in tamil nadu

Associate Support Specialist

Manager - OTC

Senior Manager– Lean & Quality

Customer Care Advisor

Technical Development Manager Poultry M/F

Personal Car Driver

Practice Development Specialist, GP Chennai

Principal Consultant-Data Scientists with AI and Generative Model experience!

Growth Marketing and Sales Specialist

Beauty Advisor

MLOps Engineer (Generative AI)

Certificate Support Associate

Technical Development Manager Poultry M/F

Senior Talent Fulfilment Specialist

Executive - Service Sales

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