Director - Process Analytics - Consumer and Marketing
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
We are inviting applications for the role of Assistant Vice President Delivery and Transformation lead(Data Science). We are seeking experienced Delivery & Transformation lead to oversee and elevate our partnership with the clients Data Science vertical. This role will strengthen strategic alignment drive future-focused initiatives (automation self-service scale) and ensure Genpact consistently delivers with foresight maturity and impact. This leader will act as the day-to-day strategic and delivery counterpart to Client Data Science teams enabling the Genpact Operating Leader to focus on enterprise-wide orchestration client relationship management and growth across all client business lines Work location: Bangalore Responsibilities: - Strategic Partnership & Foresight - Act as the primary thought partner to Clients DS leadership anticipating future needs around automation ML Ops self-service and scalable data products. - Identify risks technical gaps and architectural opportunities before they surface. - Technical Delivery Leadership - Oversee development and deployment of scalable analytical solutions using Clients preferred tech stack (Py Spark cloud Hadoop ecosystems Databricks-style environments). - Ensure robust engineering practices - version control (Git) CI/CD adherence production-ready pipelines. - Introduce scalable processes to reduce firefighting and operational variability. - Ensure exceptional day-to-day support while raising delivery maturity - Transformation & Automation - Lead automation and self-service initiatives aligned to clients forward-looking expectations. - Partner with Tech and Data Engineering to build reusable components and scalable frameworks. - Drive efficiency programs that reduce manual work and increase throughout. - People Leadership & Capability Building - Build coach and scale a high-performing team supporting Clients DS org. - Develop talent in ML Ops Python automation and advanced analytics. - Shape a culture of ownership innovation and credibility. - Stakeholder Management & Influence - Strengthen credibility and influence across Clients product tech and analytics teams. - Serve as an escalation point for DS-related priorities. - Drive alignment between Client expectations and Genpact capabilities. - Experience: - Extensive hands-on experience in data science operations ML Ops analytics delivery or technology-led transformation. - Proven experience working with senior client technology leaders. - Strong understanding of ML/AI lifecycle automation scalable operations and analytics platforms. - Demonstrated ability to build strategy and execute reliably. - Strong communicator with presence maturity and credibility.
Qualifications
Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science
Certifications
Google Ads Search Certification - GoogleGoogle
Required Skills
Ab Initio, Ab Initio, Agile Methodology, Alteryx, Change Management, Client Relations, Collaboration Tools, Data Integration, Data Modeling, Demand Forecasting, Design Thinking, Executive Presence, High Volume Replication, Inclusion, Informatica PowerCenter, Matillion ETL, Microsoft Excel, Microsoft Power BI, Microsoft Visual Basic for Applications, Modernizing Operations, Oracle Data Integrator (ODI), People Leadership, Personal Effectiveness, Python (Programming Language), Risk Management {+ 6 more}
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Process Analytics - Consumer and Marketing
Remote Type -
Office
Work Shift -
Day Job (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
