We believe in a world where growth thrives across borders and cultures. Our mission is to guide companies on their journey by providing services and technology that enables global talent management and delivers a human experience.
As an Employer-of-Record (EOR) provider, we offer the HR and compliance infrastructure essential for companies to expand internationally. We take care of the complex, behind-the-scenes work, allowing companies to focus on the strategies that drive their success. We are For People, By People.
The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values, they are who we are.
We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance.
If you are interested in working in a people-centric, global organization, apply below.
About the Role
The Regional Payroll Operations Specialist is responsible for the independent execution, validation, and resolution of complex payroll activities across assigned countries or regions.
This role owns end-to-end resolution of payroll issues, including investigation, correction, stakeholder communication, and documentation. The Specialist applies statutory expertise, payroll controls, and data validation practices to ensure payroll accuracy, compliance, and audit readiness.
This is an individual contributor role with direct accountability for payroll accuracy, issue resolution, and compliance adherence within assigned scope.
Key Responsibilities
Payroll Validation, Reconciliation & Sign-Off Support
- Perform detailed validation of payroll inputs, including earnings, deductions, taxes, and employee data changes, prior to payroll processing as necessary
- Execute pre- and post-payroll reconciliations, including gross-to-net validation, variance analysis, and comparison against prior periods as necessary
- Identify, investigate, and resolve data inconsistencies, calculation errors, and out-of-tolerance variances
- Validate payroll outputs against statutory requirements, employment agreements, and internal policies
- Provide documented validation and approval support for payroll sign-off, including clear audit trails of reviews performed
- Escalate identified risks, discrepancies, or compliance concerns prior to payroll finalization
Payroll Issue Ownership & Resolution
- Own end-to-end resolution of complex payroll cases, including root cause analysis, correction, and stakeholder communication
- Investigate issues related to incorrect pay, tax miscalculations, retroactivity, benefits deductions, off-cycle payments, and statutory reporting errors
- Perform manual calculations and adjustments where system outputs are incorrect or incomplete
- Coordinate corrections across payroll systems, HR systems, and external providers, ensuring alignment before processing
- Provide clear, written explanations of payroll outcomes, corrections, and impacts to internal stakeholders and employees
- Ensure all cases are fully documented, including root cause, resolution steps, and preventive actions
Statutory Compliance & Regulatory Execution
- Apply country-specific payroll laws, including tax regulations, social contributions, and reporting obligations, within assigned regions
- Validate payroll outputs to ensure compliance with local statutory requirements and filing obligations
- Prepare and provide supporting documentation for audits, regulatory reviews, and internal compliance checks
- Identify and flag non-compliance risks, incorrect statutory applications, or gaps in payroll execution
- Ensure required statutory corrections, adjustments, and filings are completed accurately and within required timelines
Cross-Functional Coordination & Dependency Management
- Partner with HR, Benefits, Finance, and Shared Services to obtain, validate, and correct payroll inputs impacting processing
- Coordinate with external payroll providers to investigate discrepancies, validate calculations, and ensure timely corrections
- Act as the point of contact for payroll escalations, ensuring alignment across all stakeholders involved in resolution
- Drive timely resolution by managing dependencies, following up on required inputs, and ensuring accountability across teams
Root Cause Analysis, Controls & Process Improvement
- Conduct root cause analysis on recurring payroll errors or systemic issues, identifying breakdowns in process, data, or controls
- Implement or recommend corrective actions, including process updates, validation checks, and control improvements
- Maintain and update Standard Operating Procedures (SOPs) to reflect current processes and statutory requirements
- Ensure all process changes are documented with clear control points and ownership defined
- Contribute to improving payroll accuracy, processing efficiency, and scalability through structured process enhancements
Regional Ownership & Language Support
- Own payroll operations for assigned countries or regions, including validation, issue resolution, and compliance alignment
- Apply region-specific statutory knowledge, payroll practices, and regulatory requirements in all payroll activities
- Provide support in local language(s) where required for employee communication, documentation review, and stakeholder interaction
- Ensure payroll practices align with regional legal requirements, cultural considerations, and operational expectations
Qualifications
Required
- 3–5+ years of experience in payroll operations, payroll processing, or payroll administration
- Hands-on experience supporting payroll across multiple APAC countries, at least one of the following: Australia, NZ, Singapore, Philippines, Malaysia, Hong Kong, Vietnam, Thailand, Pakistan.
- Demonstrated experience owning and resolving complex payroll issues, including reconciliations and corrections
- Strong working knowledge of payroll calculations, tax application, and statutory compliance requirements
- Experience performing payroll validation, variance analysis, and reconciliation activities
- Proficiency in payroll systems and Excel (e.g., data analysis, comparisons, reconciliations)
- Ability to handle sensitive payroll data with accuracy, confidentiality, and attention to detail
- Strong analytical, problem-solving, and documentation skills
Preferred
- Experience of operating within a tiered payroll or shared services delivery model
- Exposure to multi-country or regional payroll operations
- Experience working with external payroll providers or vendors
- Payroll certification (e.g., CPP or equivalent, where applicable)
This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.
What We Offer
- The opportunity to work with a purpose — simplifying global expansion across borders and cultures
- A diverse and inclusive environment
- Country-specific benefits
- Flexible PTO
- Your birthday off and a day for you to volunteer and give back to the organization of your choice
- Generous Parental Leave Program
- Growth and development opportunities with access to a top learning content provider
- The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact.
Atlas Technology Solutions, Inc. (Atlas HXM) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Atlas HXM is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Atlas HXM are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Atlas HXM will not tolerate discrimination or harassment based on any of these characteristics. Atlas HXM encourages applicants of all ages.
Atlas HXM will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities.
Hiring decisions are based upon Atlas HXM's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, and location.
This role will be subject to a background check under local law after an employment offer has been made. Employment may be subject to results. In addition, references may be requested at the final stage of the process.
Atlas HXM will only email candidates from an "@atlashxm.com" email address. Candidates should ignore communications purporting to be from Atlas HXM that originate from any other email address. Atlas HXM will never ask candidates or employees to purchase gift cards or otherwise make payments in connection with applying for a job with Atlas HXM.
