palayam thiruvananthapuram kerala technical support engineer Jobs – 121 Open Jobs Today

Application Support Engineer – Multi-Stack & Cloud Operations
Jiffy —Thiruvananthapuram, Kerala
- Full-time
- Java
- AWS
- Scripting
Lead I - Enterprise Solutions (SFDC QA Engineer - Selenium Automation)
UST Global —Thiruvananthapuram, Kerala
- Software troubleshooting
- Salesforce
- DevOps
Lead I - Data Engineering
UST Global —Thiruvananthapuram, Kerala
- Azure
- Oracle
- SQL
Lead Validation Engineer - Audio
Quest Global —Thiruvananthapuram, Kerala
- Full-time
- Master's degree
- Analysis skills
- C++
Quick apply
Installation Technician – Elevators
Infra Elevators India Pvt. Ltd —Thiruvananthapuram, Kerala
- ₹26,000 - ₹30,000 a month
- Full-time
- Schematics
- Electrical experience
- Travel
- Health insurance
- Paid time off
Quick apply
Senior BeyondTrust Engineer (PAM)
UST Global —Thiruvananthapuram, Kerala
- Azure
- Scripting
- APIs
RDKV, STB Architect
Infosys Limited —Thiruvananthapuram, Kerala
- JavaScript
- Software development
- Linux
Lead II - Software Engineering-.net fullstack,azure,javascript,vue,terraform,
UST Global —Thiruvananthapuram, Kerala
- Azure
- JavaScript
- Mentoring
Lead II - MLOps
UST Global —Thiruvananthapuram, Kerala
- SQL
- Analysis skills
- Machine learning
DATA ARCHITECT
Dascase Technologies —Thiruvananthapuram District, Kerala
- Remote
- Azure
- Computer Science
- Data analysis skills
BI Architect
Experion Technologies —Thiruvananthapuram, Kerala
- Azure
- SQL
- AWS
Senior Pre-Sales Engineer-ELV
Ital Solutions Private Limited —Ambalamukku, Thiruvananthapuram, Kerala
- Full-time
- AutoCAD
- Microsoft Excel
- Schematics
Quick apply
GMS - Senior - IDAM - SailPoint IIQ
EY —Thiruvananthapuram, Kerala
- Software troubleshooting
- Java
- Bachelor's degree
Developer III - Software Engineering
UST Global —Thiruvananthapuram, Kerala
- Azure
- Oracle
- Databases
GMS-Staff-Saviynt
EY —Thiruvananthapuram, Kerala
- Java
- SQL
- Bachelor's degree
Lead I - Snowflake Developer
UST Global —Thiruvananthapuram, Kerala
- Rotational shift
- Azure
- DevOps
- SQL
9d
Lead I - Data Engineering_AWS Databricks_TVM/BLR/CHN
UST Global —Thiruvananthapuram, Kerala
- Oracle
- SQL
- AWS
Lead Software Engineer - Specialist
Equifax —Thiruvananthapuram, Kerala
- Full-time
- Hybrid work
- Azure
- Java
- AWS
- Health insurance
- Paid time off
Architect - Product Development
Envestnet Asset Management, Inc —Thiruvananthapuram, Kerala
- Hybrid work
- Medicine
- Java
- AI
- Health insurance
Lead II - Software Engineering-DAM and .Net
UST Global —Thiruvananthapuram, Kerala
- Azure
- APIs

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Application Support Engineer – Multi-Stack & Cloud Operations

Jiffy -
Thiruvananthapuram, Kerala

Apply Now

Job details

Full-time

Qualifications

CI/CD
Cloud infrastructure
Go
Node.js
Incident management
Kubernetes
Java
Bash (Unix shell)
Microservices
AWS
PostgreSQL
Continuous integration
REST
Scripting
APIs
S3
Linux
JSON
Application support
HTTPS
RDS database
Jenkins
Communication skills
Python
Debugging
Identity & access management

Full job description

About JIFFY.ai

JIFFY.ai is a fast-growing enterprise automation platform company delivering AI-powered low-code solutions to leading global enterprises. Our cloud-native platform, hosted entirely on AWS, drives digital transformation at scale through robust microservices and dynamic application ecosystems. As our platform grows, we’re looking to expand our Application Support team to help ensure smooth user experiences and system reliability across varied technology stacks.

Role Overview

As an Application Support Engineer at JIFFY.ai, you will play a key role in ensuring operational excellence across customer-facing applications and backend services built on a modern microservices architecture. You will be responsible for identifying, diagnosing, and resolving production issues, ensuring platform availability, supporting customers across multi-tenant environments, and contributing to Business Continuity Planning (BCP) and Disaster Recovery (DR) readiness.

This is a hands-on position requiring strong technical troubleshooting skills, familiarity with observability tools, and the ability to work collaboratively with cloud infrastructure, SRE, and engineering teams.

Key Responsibilities

Act as the first responder for production issues raised by customers or monitoring systems.
Troubleshoot full-stack issues involving UI, APIs, backend microservices, and AWS cloud services (EKS, RDS, S3, etc.).
Participate in incident response, manage escalations, and contribute to root cause analysis (RCA) and documentation.
Coordinate with the engineering and DevOps teams to deploy fixes and enhancements.
Maintain and improve runbooks, knowledge base articles, and system health dashboards.
Support and monitor application performance, uptime, and health using tools like Grafana, Prometheus, and OpenSearch.
Proactively detect patterns of recurring issues and recommend long-term solutions or automation.
Assist in post-deployment validations, including environment-specific configurations.
Enforce budget controls per tenant/app based on customer SLAs and usage.
Conduct routine audits of:
- App-level and user-level access controls
- App backup jobs and restore tests
- Application logs, alerting, and data retention
Support app-level backup validation and DR drills, ensuring recovery objectives are met (RTO/RPO).
Monitor and enforce availability targets in line with contractual SLAs.
Ensure change control processes are followed during critical deployments and rollback scenarios.
Collaborate in compliance reviews and audit readiness, maintaining proper operational evidence.

Requirements

Must-Have Skills:

2–3 years of experience in application support, cloud operations, or site reliability roles.
Experience debugging issues in microservices written in Go, Java, Node.js, or Python.
Strong understanding of web protocols (HTTP/S, REST APIs, JSON).
Familiarity with AWS services: EC2, RDS (Postgres), EKS, S3, IAM, ALB, and VPC.
Competence in Linux system administration, CLI-based debugging, and basic networking.
Hands-on experience with monitoring/logging tools: Grafana, Prometheus, OpenSearch, CloudWatch.
Excellent problem-solving and incident resolution skills.
Strong written and verbal communication, especially for reporting, documentation, and escalation handling.

Nice-to-Have Skills:

Exposure to Kubernetes-based deployments (preferably EKS).
Experience with CI/CD pipelines (e.g., Jenkins, ArgoCD).
Scripting skills (Bash, Python) for automation of routine support tasks.
Familiarity with incident management frameworks and support SLAs

Work Culture & Benefits

Join a fast-paced team solving real-world problems in enterprise automation.
Opportunity to work with modern technologies across applications and infrastructure.
On-site collaboration at our Technopark, Trivandrum office.
A learning-focused culture with technical mentorship and career development opportunities.

Apply Now

Refine Your Search

technical support engineer jobs in palayam thiruvananthapuram kerala

Application Support Engineer – Multi-Stack & Cloud Operations

Lead I - Enterprise Solutions (SFDC QA Engineer - Selenium Automation)

Lead I - Data Engineering

Lead Validation Engineer - Audio

Installation Technician – Elevators

Senior BeyondTrust Engineer (PAM)

RDKV, STB Architect

Lead II - Software Engineering-.net fullstack,azure,javascript,vue,terraform,

Lead II - MLOps

DATA ARCHITECT

BI Architect

Senior Pre-Sales Engineer-ELV

GMS - Senior - IDAM - SailPoint IIQ

Developer III - Software Engineering

GMS-Staff-Saviynt

Lead I - Snowflake Developer

Lead I - Data Engineering_AWS Databricks_TVM/BLR/CHN

Lead Software Engineer - Specialist

Architect - Product Development

Lead II - Software Engineering-DAM and .Net

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About JIFFY.ai

Role Overview

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