karnataka executive assistant/office manager Jobs – 139 Open Jobs Today

Associate Director-Planning
Sagility —Bengaluru, Karnataka
- Microsoft Excel
- Analysis skills
- Leadership
USI - EH27 - GCS - Ascend Enablement - Coaching & Training - Specialist Assistant Manager
Deloitte —Bengaluru, Karnataka
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Quick apply
Assistant Manager -Pharma Analytics in healthcare/Lifesciences/Pharma
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Azure
- Oracle
Quick apply
Business Development Specialist
Dlife Interiors —Bangalore City, Bengaluru, Karnataka
- ₹25,000 - ₹45,000 a month
- Full-time
- Sales
- English
- Business development
- Health insurance
- Cell phone reimbursement
Quick apply
8d
Assistant Manager – Order Fulfillment
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Computer Science
- ERP systems
- English
Quick apply
Manager, AI Outcomes
Glean Technologies —Bengaluru, Karnataka
- Master's degree
- APIs
- AI
Assistant Manager, Channel & Partner Operations
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Computer Science
- English
Quick apply
Assistant Manager- AML/KYC
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
Quick apply
Assistant Manager, Data Scientist
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- English
Quick apply
Solutions Engineering Manager
Glean Technologies —Bengaluru, Karnataka
- Azure
- Sales
- Master's degree
Assistant Manager - Agile Business Analyst in Trade & Transaction Reporting
Genpact Enterprise Risk Consulting LLP —Bengaluru, Karnataka
- Full-time
- Azure
- English
- Finance
Quick apply
Director, AI Success
Glean Technologies —Bengaluru, Karnataka
- Azure
- Master's degree
- AWS
Assistant Manager, Analytics Team!
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
Quick apply
Assistant Manager- Data Visualization
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Azure
- Oracle
Quick apply
AI Success Manager (APAC hours)
Glean Technologies —Bengaluru, Karnataka
- Azure
- Master's degree
- AWS
Assistant Manager, Agile Business Analyst in Trade & Transaction Reporting
Genpact Enterprise Risk Consulting LLP —Bengaluru, Karnataka
- Full-time
- Azure
- English
- Finance
Quick apply
Product Manager, AI
DocuSign —Bengaluru, Karnataka
- Hybrid work
- Data analysis skills
- JavaScript
- Product management
Manager/Senior Manager
Embassy REIT —Bengaluru, Karnataka
- Microsoft Outlook
- Master's degree
- Bachelor's degree
Business Value Consultant - 19502
Whatfix —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Commuter assistance
- Health insurance
Quick apply

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Associate Director-Planning

Sagility -
Bengaluru, Karnataka

Apply Now

Job details

Qualifications

Pricing
Power BI
Microsoft Excel
Erlang
Tableau
Analysis skills
Macros
VBA
Workforce management
Telemarketing
Leadership
Communication skills
Python
Pre-sales

Full job description

About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Associate Director-Planning

Job Description:

Assistant General Manager – WFM Pre-Sales & Pricing Analytics

Role Overview

The Assistant General Manager – WFM Pre-Sales & Pricing Analytics will lead workforce management solutioning for RFPs, RFIs, RFQs, and deal renewals across multiple clients, geographies, and service lines.

This role is primarily focused on WFM-driven deal solutioning ( 80%), supported by financial and pricing analytics ( 20%), ensuring proposed solutions are operationally feasible, cost-efficient, SLA-compliant, and commercially competitive.

The role requires deep expertise in end-to-end WFM solution design, strong understanding of pricing and margin mechanics, and advanced capability in automation using Excel VBA, Advanced Excel, and Python to scale and standardize pre-sales outputs.

Key Responsibilities

A. WFM Pre-Sales & Deal Solutioning ( 80%)

RFP / RFI Ownership

Lead WFM solutioning for RFPs, RFIs, RFQs, and deal renewals across voice, chat, email, and back-office operations.
Interpret client requirements related to SLAs, volumes, AHT, shrinkage, service windows, ramp-ups, and geography mix.
Design end-to-end workforce models covering:
- Demand forecasting
- Capacity planning
- Staffing & FTE calculations
- Shift and roster strategies
- Shrinkage and leave planning

Scenario & Sensitivity Modeling

Build multiple staffing and scheduling scenarios to balance SLA achievement, occupancy, cost, and flexibility.
Perform sensitivity analysis for demand variability, productivity assumptions, seasonality, and risk buffers.
Support “what-if” simulations to respond to client clarifications and revisions during the RFP lifecycle.

Solution Governance

Ensure WFM assumptions are realistic, defendable, and aligned with operational best practices.
Review and validate solutions before submission to ensure accuracy, consistency, and risk mitigation.
Act as the WFM authority during internal solution reviews and client discussions.

B. Pricing & Financial Analytics Support ( 20%)

Commercial & Pricing Alignment

Partner with Finance, Solutioning, and Sales teams to align workforce models with pricing structures and commercials.
Translate staffing plans into cost models supporting rate cards, per-FTE, per-hour, or transaction-based pricing.
Support margin analysis, productivity assumptions, and cost-to-serve optimization.

Deal Financial Validation

Perform variance and sensitivity analysis to assess impact of staffing assumptions on revenue and margins.
Identify cost risks, efficiency levers, and optimization opportunities within proposed solutions.
Support deal revisions and negotiation cycles with data-backed insights.

C. Automation & Advanced Analytics (Mandatory)

Design and deploy automation solutions using Excel VBA/Macros, Advanced Excel, and Python to:
- Automate forecasting, staffing, and scenario models.
- Standardize RFP input grids, assumptions sheets, and output templates.
- Reduce manual effort, turnaround time, and error rates in pre-sales solutioning.
Build scalable tools and frameworks that can be reused across RFPs and accounts.
Drive continuous improvement of WFM pre-sales processes through analytics and automation.

Stakeholder & Team Leadership

Act as the WFM Pre-Sales SME for Sales, Finance, Operations, and Leadership teams.
Mentor and guide WFM pre-sales managers and analysts.
Support client calls, workshops, and governance discussions related to staffing and service delivery assumptions.
Ensure knowledge sharing, version control, and documentation discipline across the pre-sales WFM team.

Required Skills & Experience

Experience

8–12 years of experience in Workforce Management, Capacity Planning, or WFM Pre-Sales.
Strong exposure to BPO / Contact Center / Shared Services pre-sales environments.
Proven experience handling complex RFPs with tight timelines and multiple iteration cycles.

Technical & Analytical Skills

Advanced expertise in:
- Excel (Advanced formulas, Power Query, VBA/Macros)
- Python for analytics and automation
Strong command of:
- Forecasting methodologies and Erlang-based modeling
- Capacity planning and scheduling logic
- Pricing constructs and financial drivers
Hands-on experience with WFM platforms such as Verint, NICE, IEX, Aspect, or similar.
Exposure to BI tools (Power BI, Tableau) is an added advantage.

Business & Leadership Skills

Strong commercial and solution-oriented mindset.
Ability to balance aggressive pricing with operational sustainability.
Excellent written and verbal communication skills for client-facing and executive interactions.
High attention to detail with strong ownership and accountability.

Key Competencies

Pre-Sales Solution Thinking – translating client asks into executable workforce strategies.
Analytical Depth – using data and automation to drive faster, better decisions.
Commercial Acumen – understanding margin impact of staffing assumptions.
Collaboration – seamless partnership with Sales, Finance, Operations, and HR.
Agility Under Pressure – delivering high-quality solutions within aggressive timelines.

Location:

BLR, Surya Wave BuildingIndia

Apply Now

Refine Your Search

executive assistant/office manager jobs in karnataka

Associate Director-Planning

USI - EH27 - GCS - Ascend Enablement - Coaching & Training - Specialist Assistant Manager

Business Analyst

Assistant Manager -Pharma Analytics in healthcare/Lifesciences/Pharma

Business Development Specialist

Assistant Manager – Order Fulfillment

Manager, AI Outcomes

Assistant Manager, Channel & Partner Operations

Assistant Manager- AML/KYC

Assistant Manager, Data Scientist

Solutions Engineering Manager

Assistant Manager - Agile Business Analyst in Trade & Transaction Reporting

Director, AI Success

Assistant Manager, Analytics Team!

Assistant Manager- Data Visualization

AI Success Manager (APAC hours)

Assistant Manager, Agile Business Analyst in Trade & Transaction Reporting

Product Manager, AI

Manager/Senior Manager

Business Value Consultant - 19502

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