bengaluru karnataka remote desktop support Jobs – 126 Open Jobs Today

Support Technician
Five9 —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Windows
2d
Technology Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
1d
Senior Full-Stack Developer (Remote - India)
Ovation Law Firm —Bengaluru, Karnataka
- Full-time
- Remote
- Salesforce
- Databases
- JavaScript
- Paid time off
Quick apply
2d
Global Remote Support Engineer
Bruker —Bengaluru, Karnataka
- Weekend availability
- Customer service
- Salesforce
- Master's degree
Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Communication skills
Spanish Service Desk - Sr Engineer-Cloud & Infra Engg
BirlaSoft —Bengaluru, Karnataka
- Night shift
- Spanish
- Microsoft Outlook
- Software troubleshooting
6d
Systems Engineering Senior Specialist-Vulnerability Remediation & Tanium Support
NTT Ltd —Bengaluru, Karnataka
- Engineering
- Windows
- APIs
Developer Relations AI (100% remote)
Tether Operations Limited —Bengaluru, Karnataka
- Email
- Remote
- Computer Science
- Public speaking
- English
Trainee Engineer
Sysnet Global Technologies Pvt.Ltd —Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- Windows
- 12th Pass
Quick apply
Associate Engineer - Flight Physics Capabilities
Airbus India Private Limited —Bengaluru, Karnataka
- Email
- English
- Java
- C++
2d
Senior QA & Automation Engineer
Brady Technologies Limited —Bengaluru, Karnataka
- Full-time
- Remote
- SQL
- Math
- APIs
- Flexible schedule
Quick apply
Microsoft 365 / Power Platform Engineer
Version 1 —Bengaluru, Karnataka
- Full-time
- Microsoft Access
- Azure
- Oracle
Quick apply
RRN00017014 - SD Supervisor
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
Data Center Engineer – Hosting Operations
Trelleborg Sealing Solutions (TSS) —Bengaluru, Karnataka
- Oracle
- Computer Science
- English
Lead Software Engineer - Windows App Development
BlueJeans —Bengaluru, Karnataka
- Windows
- Presentation skills
- Bachelor's degree
Manager, SAP BI /BW
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Computer Science
- English
- Master's degree
Quick apply
Senior Associate - Platform Support
LSEG (London Stock Exchange Group) —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- English
- Health insurance
Software Engineer
Kobie Marketing —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
- Health insurance
Quick apply
Manager, Software Engineering
Thermo Fisher Scientific —Bengaluru, Karnataka
- Full-time
- Management
- Computer Science
- DevOps
4d
Associate Solution Architect ,D&T, S/W Package
West Pharmaceutical Services —Bengaluru, Karnataka
- Bilingual
- Spanish
- Computer Science

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Support Technician

Five9 -
Bengaluru, Karnataka

Apply Now

Job details

2 days ago

Qualifications

Software troubleshooting
Customer service
iOS
Windows
Microsoft Office
ITIL
IT support
MacOS
Desktop administration
Communication skills
Active Directory
CompTIA A+
Help desk
VPN

Full job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Support Technician

About Five9

Five9 is a leader in cloud-based contact center solutions and one of the Bay Area's fastest-growing companies. Headquartered in San Ramon, CA, we continue to expand globally and offer a high-energy environment with significant opportunities for personal and professional growth. Our competitive compensation package includes a base salary, monthly commissions/bonus, RSUs, and a full benefits package.

Position Overview

The Support Technician plays a critical role in ensuring smooth IT operations across Five9's offices and remote workforce. This position provides End-user IT support for the India office and remote users across North America, APAC, and EMEA, while also participating in global IT projects. You will interface with end-users across all business units and assist IT teams in troubleshooting issues related to systems, applications, and connectivity.

Key Responsibilities

Serve as the first point of contact for IT support requests via Service Desk calls, tickets, and walk-ups, following documented processes and escalation procedures.
Provide IT troubleshooting for hardware, software, peripherals, and enterprise applications across global offices and remote users.
Manage ticketing systems, ensuring timely resolution and proper escalation of issues.
Perform password resets, account provisioning, and remote assistance for end-users.
Administer and support enterprise-level solutions for managing computing devices within the Five9 global environment.
Troubleshoot, research, diagnose, and document technical issues involving client systems, VPN, and network connectivity.
Support and maintain laptops, desktops, mobile devices (iOS/Android), printers, and A/V systems for onsite and remote employees.
Assist with IT purchasing hardware and software as needed.
Participate in developing and implementing standard operating procedures and customer service guidelines for IT support.
Collaborate on global IT projects and initiatives with colleagues across Five9 sites.
Provide occasional off-hours support, including evenings and weekends.
Perform other related duties as assigned.

Qualifications

Experience: 2+ years in IT support, helpdesk, or customer service roles; enterprise-level experience preferred.
Hands-on experience with Windows/Mac OS, Microsoft Office, remote support tools, and ticketing systems.
Familiarity with Active Directory for user, group, and policy administration.
Understanding of network concepts (wired/wireless) and protocols.
Strong problem-solving skills with the ability to follow documented processes and adapt solutions.
Excellent written and verbal communication skills for interacting with technical and non-technical users.
Ability to work independently or in a team on moderately complex assignments.
Formal training or certifications (e.g., CompTIA A+, Network+, ITIL) are a plus.
Experience with device management tools, JAMF, SaaS applications, and mobile device support is a plus.
Microsoft certifications are a plus.

What We're Looking For

Early-career professionals with practical job knowledge and a willingness to learn.
Individuals can handle routine tickets independently and escalate complex issues promptly.
Team players who thrive in a fast-paced environment and demonstrate ownership of tasks.
Ability to learn quickly, adapt to change, and maintain attention to detail.
Creativity and resourcefulness in problem-solving.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Apply Now

Refine Your Search

remote desktop support jobs in bengaluru karnataka

Support Technician

Technology Support Engineer

Senior Full-Stack Developer (Remote - India)

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Application Tech Support Practitioner

Spanish Service Desk - Sr Engineer-Cloud & Infra Engg

Systems Engineering Senior Specialist-Vulnerability Remediation & Tanium Support

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Trainee Engineer

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RRN00017014 - SD Supervisor

Data Center Engineer – Hosting Operations

Lead Software Engineer - Windows App Development

Manager, SAP BI /BW

Senior Associate - Platform Support

Software Engineer

Manager, Software Engineering

Associate Solution Architect ,D&T, S/W Package

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