kolkata west bengal technical support analyst Jobs – 104 Open Jobs Today

Zoho CRM Developer
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- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Data Lead
IFS —Kolkata, West Bengal
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
Quick apply
Senior Principal Consultant -GenAI Solution Architect
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Oracle
Quick apply
11d
Power BI Senior Engineer
SEI1GLOBAL —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Data analysis skills
- Health insurance
- Paid time off
Lead II - Data Science
UST Global —Kolkata, West Bengal
- Microsoft Excel
- Azure
- Software troubleshooting
Patient Accounting Analyst
Luxoft —Kolkata, West Bengal
- Oracle
- English
- Accounting
8d
Pre Sales BA
Unified Infotech —Kolkata, West Bengal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Data Architect
Xerox —Kolkata, West Bengal
- Full-time
- Azure
- DevOps
- Master's degree
Customer Success Associate
ZINFI Technologies —Kolkata, West Bengal
- Remote
- CRM software
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- Bachelor's degree
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Sundew —Kolkata, West Bengal
- Full-time
- Azure
- Java
- Databases
Starlims Developer (ISG)
Cognizant —Kolkata, West Bengal
- Full-time
- Hybrid work
- Project management
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- No travel
.Net fullstack developer with react
Cognizant —Kolkata, West Bengal
- Full-time
- Hybrid work
- Azure
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Tax Assistant Manager - VAT
Grant Thornton INDUS —Kolkata, West Bengal
- Analysis skills
- Communication skills
Lead Nodejs Developer
Unified Infotech —Kolkata, West Bengal
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- Azure
- Master's degree
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Grant Thornton INDUS —Kolkata, West Bengal
- Analysis skills
- Communication skills
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Gear Inc. —Kolkata, West Bengal
- Weekend availability
- English
- Bachelor's degree
- Typing
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Zoho CRM Developer

Workmates Core2cloud
Kolkata, West Bengal

Apply Now

Job details

Full-time

Qualifications

Computer Science
CSS
Data migration
Analysis skills
Database management
Bachelor's degree
JavaScript
REST
Scripting
Marketing automation
APIs
Customer support
Business management
Business requirements
SaaS
Communication skills
HTML
Analytics
Information Technology

Full job description

Job Information

Number of Positions

Date Opened

03/13/2025

Job Type

Full time

Industry

Technology

Work Experience

1-3 Years

City

Kolkata

State/Province

West Bengal

Country

India

Zip/Postal Code

700010

Job Description

Job Description: Zoho CRM Developer

Job Title: Zoho CRM Developer

Location: Kolkata

Job Type: Full-time

Department: IT/Technology

Job Overview:

We are seeking a skilled and experienced Zoho CRM Developer to join our dynamic team. As a Zoho CRM Developer, you will be responsible for the customization, integration, and implementation of Zoho CRM solutions to meet business needs and improve CRM workflows. You will work closely with business analysts, system administrators, and stakeholders to design, develop, and deploy custom Zoho CRM applications that optimize our sales, marketing, and customer service processes.

The ideal candidate should have a strong understanding of the Zoho CRM platform, including its customization, integration, automation, and reporting features.

Key Responsibilities:

Zoho CRM Customization & Configuration:
- Customize Zoho CRM modules, fields, layouts, and workflows to meet business requirements.
- Design and implement automation rules such as workflow rules, task assignment rules, and email alerts to streamline business processes.
- Develop custom solutions using Zoho CRM's Deluge scripting language.
- Configure and set up Zoho CRM for new users, ensuring that it is tailored to their specific needs.
Zoho CRM Integration:
- Integrate Zoho CRM with third-party applications, APIs, and external systems (such as ERP, marketing tools, etc.).
- Work with REST APIs to build custom integrations between Zoho CRM and other software platforms.
- Develop and maintain seamless data synchronization between Zoho CRM and other tools in the ecosystem.
Zoho CRM Extensions & Custom Apps:
- Develop and deploy custom apps and modules within the Zoho CRM environment.
- Design custom reports, dashboards, and views to enhance user experience and decision-making processes.
- Build custom Zoho CRM functions and use Zoho's Marketplace to integrate third-party apps.
Data Management & Migration:
- Lead efforts to migrate data from legacy systems into Zoho CRM, ensuring data integrity and security.
- Develop strategies for data cleaning, deduplication, and validation to ensure CRM data is accurate and up to date.
User Training & Support:
- Provide training and support to users on best practices and advanced features of Zoho CRM.
- Create user documentation and help guides to assist users in navigating Zoho CRM.
- Troubleshoot and resolve issues related to Zoho CRM functionality.
CRM Reporting & Analytics:
- Create custom reports, dashboards, and data visualizations to provide insights into sales, marketing, and customer service performance.
- Implement data-driven solutions to optimize business workflows and performance metrics.
Collaboration & Communication:
- Work closely with cross-functional teams (Sales, Marketing, IT, etc.) to understand business requirements and deliver Zoho CRM solutions.
- Communicate effectively with stakeholders to ensure alignment with business goals and project deliverables.
Continuous Improvement:
- Stay up to date with the latest Zoho CRM features, updates, and best practices.
- Proactively identify areas of improvement in current CRM processes and recommend optimizations.

Required Skills & Qualifications:

Education: B.Tech in Computer Science, Information Technology, Engineering, or a related field.
Experience:
- Proven experience in developing, customizing, and managing Zoho CRM for customers.
- Experience with Zoho's Deluge scripting, custom functions, and workflows.
- Familiarity with Zoho CRM's API integration capabilities and webhooks.
- Hands-on experience in data migration and integration of Zoho CRM with third-party tools such as ERP, marketing automation systems, and other SaaS platforms.
Technical Skills:
- Proficient in Deluge scripting and understanding of Zoho CRM APIs.
- Experience with Zoho Creator, Zoho Analytics, and Zoho Campaigns.
- Strong understanding of database management and data migration strategies.
- Knowledge of JavaScript, HTML, and CSS for customizing CRM interfaces.
CRM Management Skills: Strong understanding of CRM workflows, modules (Leads, Contacts, Deals, etc.), and sales process optimization.
Analytical Skills: Ability to analyze complex problems and translate business requirements into technical solutions.
Communication Skills: Excellent verbal and written communication skills to work with cross-functional teams and stakeholders.

Preferred Skills:

Zoho CRM Certification is a plus.
Knowledge of Zoho Desk for customer support integration.
Familiarity with Zoho Books and Zoho Inventory for end-to-end business management.
Experience with Zoho Flow (for automation) and Zoho Analytics (for reporting).

Personal Attributes:

Strong problem-solving and troubleshooting abilities.
Ability to work independently and take ownership of projects.
Detail-oriented with a focus on accuracy and quality.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Team player with good interpersonal skills and a collaborative attitude.

Apply Now

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technical support analyst jobs in kolkata west bengal

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