Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
About the role
Haleon is seeking a highly motivated, structured, and solutions‑oriented professional to lead legal operations transformation across the Group Legal team. This role will be instrumental in designing and implementing a harmonized Legal operating model, driving standardisation, simplification, and coordinated ways of working across our Legal function. A key focus will be defining and embedding legal playbooks, standard positions, common processes, templates, governance frameworks and operating mechanisms that enable consistency, efficiency, and better partnership with the business.
Situated within the HUB (Group Legal Shared Services Center), you will act as a central transformation lead, supporting complex cross‑functional programs that span markets, categories, and legal subject-matter areas. You will partner closely with lawyers across Group Legal and collaborate with stakeholders across the business (e.g., Regulatory, Compliance, Finance, Supply, Marketing) to identify fragmentation, define solutions, and drive adoption of new ways of working.
You will help build structure where ambiguity exists and ensure the Group Legal team has robust and scalable frameworks to operate as One Legal.
This role is ideal for someone who combines strong program management capabilities, with experience in operations, transformation, and process optimisation, and thrives in a dynamic and fast‑paced environment and is passionate about building harmonised legal operations.
Key Responsibilities:
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Lead the creation, maintenance, and roll‑out of Legal playbooks, including standardized guidance, templates, escalation pathways, and workflows.
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Establish, embed, and evolve consistent ways of working across the Group Legal team to reduce fragmentation and improve efficiency and alignment.
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Lead and drive cross‑functional initiatives involving multiple markets, categories, and enabling functions, ensuring alignment to a unified operating model and delivery of measurable business outcomes.
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Partner with the Legal Shared Service and other Group Legal teams to accelerate and streamline the deployment of new ways of working.
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Own and drive transformation workstreams that require structured project management, including regulatory projects, compliance processes, risk mitigation initiatives, and internal governance deliverables.
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Diagnose structural inefficiencies and misalignments between teams, processes, and tools; propose solutions and drive implementation.
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Develop mechanisms for capturing, tracking, and reporting progress on Legal priorities and project workplans.
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Facilitate information flow across teams by creating and disseminating clear project documentation, dashboards, and communication materials.
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Drive the adoption and effective use of Legal technology and knowledge‑management tools to enable efficiency, automation, and data-driven decision-making.
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Champion simplification, continuous improvement, and harmonization across the Legal organization.
Why you?
Basic Qualifications:
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Graduate degree in any discipline; advanced degree or certification in business, or operations is an advantage.
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10+ years of experience in business transformation, program management, operations, process optimization or a similar role in a multinational environment with demonstrated experience in driving cross-functional change initiatives.
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Strong analytical mindset with the ability to distil complex requirements into clear, actionable workplans.
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Excellent written and verbal communication skills in English, with the ability to influence and engage senior stakeholders across functions and geographies.
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Demonstrated ownership mindset and ability to operate independently with limited guidance.
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Strong judgment and the ability to anticipate risks, identify blockers, and proactively drive corrective actions.
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Proven ability to work effectively across functions, cultures, and geographies.
Preferred Qualifications
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Experience working in or closely with a Legal department, legal operations team, or compliance/regulatory function with exposure to legal service delivery models and process standardisation.
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Knowledge of legal processes, compliance frameworks, and regulatory interactions in multi‑market environments.
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Formal training or certification in Project management, process improvement, or transformation methodologies (e.g., Prince2, PMP, Agile/Scrum, Lean, Six Sigma) is a plus.
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Experience in a global corporate environment, ideally in FMCG, pharma, or consumer healthcare.
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Strong organisational skills, with high attention to detail and ability to manage multiple priorities concurrently.
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Experience creating and maintaining project documentation, dashboards, and stakeholder updates.
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Additional European languages (e.g., Spanish, Italian, French, German) are an advantage.
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Experience driving operating model design, process standardisation, or large-scale transformation initiatives is highly preferred
Job Posting End Date
2026-06-19
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.
During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.
