gurgaon haryana customer service representative Jobs – 121 Open Jobs Today

Associate (MCX - Media Optimization) - Customer CoE
Bain & Co. —Gurugram, Haryana
- Full-time
- SQL
- Communication skills
- Python
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Customer Success Associate – Italian (C1)
THE Career Artist —Gurugram, Haryana
- Up to ₹11,50,000 a year
- Full-time
- English
- Bachelor's degree
- Communication skills
- Commuter assistance
Quick apply
Customer Service & Technical Support
Giritra Technology —West District, Delhi
Specialist - Customer Care - Voice 4A
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Customer service
- English
Quick apply
3d
Customer Support Representative
geeluxe travels pvt ltd —Uttam Nagar, Delhi, Delhi
- ₹11,266.80 - ₹18,709.03 a month
- Full-time
- English
- In-person
- Flexible schedule
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4d
Customer Service Assistant
Agrawal Assignments —Nehru Place, Delhi, Delhi
- ₹10,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Cell phone reimbursement
- Flexible schedule
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Customer Support Associate (CSA)
Webpulse Solution Pvt Ltd —Kirti Nagar, Delhi, Delhi
- ₹15,000 - ₹26,000 a month
- Full-time
- Customer service
- Master's degree
- Bachelor's degree
- Health insurance
- Paid sick time
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14d
Customer Relationship Associate
FBL Automotive Private Limited —Kirti Nagar, Delhi, Delhi
- ₹10,000 - ₹15,000 a month
- Full-time
- Bachelor's degree
- In-person
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Customer Support Associate
Space Technology And Education pvt. ltd —Dwarka, Delhi, Delhi
- ₹18,000 - ₹25,000 a month
- Full-time
- Sales
- English
- Travel
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Data Entry and Customer Service Specialist
Excellifes support Pvt. Ltd. —Dwarka, Delhi, Delhi
- ₹4,000 - ₹10,000 a month
- Full-time
- Microsoft Excel
- English
- 12th Pass
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Client Service
Cobold Digital —Gurugram District, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Support Associate Voice Proces
SKILLSQUAD —Gurugram, Haryana
- ₹17,000 - ₹23,000 a month
- Full-time
- English
- Master's degree
- Analysis skills
- Commuter assistance
Quick apply
1h
Customer Support Associate
SKILLSQUAD —Gurugram, Haryana
- ₹18,000 - ₹33,000 a month
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Commuter assistance
Quick apply
1h

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Customer Success Associate – Italian (C1)
THE Career Artist —Gurugram, Haryana
Experience: Open for both freshers and experienced candidates. Deliver timely and accurate resolutions to ensure customer satisfaction.
Up to ₹11,50,000 a year
Quick apply

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Associate (MCX - Media Optimization) - Customer CoE

Bain & Co. -
Gurugram, Haryana

Quick apply

Job details

Full-time

Qualifications

Pricing
R
Alteryx
Tableau
SQL
BMS
Data analytics
ETL
Communication skills
Python
Marketing

Full job description

About us

Bain & Company is a global management consulting that helps the world’s most ambitious change makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services.

Who you will work with

BCN Customer CoE, has the vision to lend expertise, speed and competitiveness to Bain’s Pricing, Commercial Excellence, Marketing & Customer Experience projects through co-developing and delivering Pricing products, designing Go-to-Market Strategy Solutions and improve customer experience effectively through client-oriented solutions. In the CoE, we develop products and deliver solutions that help clients identify and fulfil full potential across the entire value chain of sales and customer journey. Also capturing value across - from problem identification, solution designing, and implementation, to capability transfer. The CoE has fast-paced, dynamic environment with continuous innovation and learning. We offer multitude of professional development opportunities for those who like to problem-solve in an analytical and client-solution oriented environment. The COE provides a truly global experience with opportunity to work with experts, Bain teams and Clients across the world in an inclusive, collaborative and fun-loving team culture. There are also global transfer opportunities for high performers.

What you’ll do

*

You will be an integral part of the team, bringing specialized knowledge to BMS/MCX product(s) in development and generating insight for BMS/MCX related IP/ tools as well as help in end client delivery
Would work under the guidance of the Customer COE Project Leader or Manager, playing a key role in driving the team’s overall output while developing product or serving clients by preparing presentations, data analysis and other initiatives
Expected to oversee and train a team of COE Analysts across the above effort and develop the next set of specialists
You will be 100% staffed on a specific project at a time
Take responsibility for assigned work streams and generate hypotheses. Effectively understand the work plan and execute it
Brainstorm with the Project Leader on various aspects of case or IP work which ranges across scope definition, data cleaning, explorations, feature engineering, feature selection, modeling, building prototype, documentation of an algorithm and insights etc.
Possess or develop good working knowledge on analytical tools such as Python, R, SQL etc.
Identify and apply the relevant analytical tools for own work stream. Ensure zero-defect analysis in own work
Stream ensuring key questions are answered in a timely manner
Help in driving conversations through analytics, including, but not limited to - Building dashboards - Driving insights through data analysis - Story-lining the deliverable to prove/disprove hypotheses
Communicate data, knowledge and insight to the entire team. Perform sound reality checks and recommend actionable solutions
Train up and guide the team on technical and analytical aspects
Provides feedback and coach Analysts on task execution and role
Deliver clear and professional presentations to teams/case team/managers etc.
Consistently seek and provide meaningful and actionable feedback in all interactions; recognize different professional development needs in oneself and work towards it.

About you

*

Work experience range in case highest qualification is undergraduate studies 2 to 5 years of hands on experience in data operations, data analytics or consulting with BMS/MCX predictive/ marketing analytics exposure and strong academic records
Work experience range in case highest qualification is postgraduate studies 0 3 years of hands on experience in data operations, data analytics or consulting with BMS/MCX predictive/ marketing analytics exposure and strong academic records
Candidates should possess good technical, analytical, communication and team skills
Prior experience with ETL, data analytics is important Working skills in Python is required Proficiency in Python, SQL, Alteryx, Tableau will be preferred

What makes us a great place to work

We are proud to be [1] consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for [2] diversity and inclusion, women, LGBTQ and parents.
References

Visible links
1. http://www.bain.com/about/what-we-do/awards/index.aspx
2. https://www.bain.com/about/diversity-inclusion/

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customer service representative jobs in gurgaon haryana

Associate (MCX - Media Optimization) - Customer CoE

Customer Success Associate – Italian (C1)

Customer Service & Technical Support

Specialist - Customer Care - Voice 4A

Customer Support Representative

Customer Service Assistant

Customer Support Associate (CSA)

Customer Relationship Associate

Customer Support Associate

Data Entry and Customer Service Specialist

Client Service

Customer Support Associate Voice Proces

Customer Support Associate

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