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ServiceNow QA Engineer

DXC Technology -
Indore, Madhya Pradesh

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Job details

Full-time
2 days ago

Qualifications

CI/CD
System administration
Customer service
Test automation
Selenium
English
Analysis skills
Continuous integration
ServiceNow
Agile
AI
Communication skills

Full job description

Job Description:

We are looking for a ServiceNow QA Engineer with ~4–6 years of relevant experience to validate, test, and ensure high-quality delivery of solutions on the ServiceNow platform for SmartApps.

In this role, you will ensure the quality and reliability of ServiceNow implementations by developing and executing automated test cases, performing regression testing, and supporting major platform upgrades. This position is ideal for candidates with strong ServiceNow knowledge and a passion for automation and continuous improvement.

Responsibilities

Test development work completed in a ServiceNow instance.
Contribute to and develop test cases for the ServiceNow Automated Test Framework (ATF) (preferred).
Experience on Selenium Automation Testing tool.
Perform regression testing to support major upgrades and releases.
Collaborate with developers and business analysts to ensure test coverage and quality standards.
Document test results and provide feedback for defect resolution.

Requirements

ServiceNow Certified System Administrator (must-have).
Knowledge and/or micro-certification in at least one of the following:
- Customer Service Management (CSM) (preferred)
- Playbooks
- Flow Designer
- Now Assist / AI
- Platform Analytics
- Predictive Intelligence
- Service Portal
- Catalog Items
- Automated Test Framework (ATF)
Strong understanding of ServiceNow platform capabilities and best practices.
Experience with automated testing tools and frameworks.
Excellent problem-solving and analytical skills.
Strong communication skills in English

Nice to Have

Experience with Agile methodologies.
Familiarity with CI/CD pipelines and integration testing.
ServiceNow Certified System Administrator (CSA) Certification

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

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