Location: Remote, India Work Arrangement: Remote
Hyland is looking for an experienced and solutions-driven Salesforce Application Developer to join our Information Systems team in Kolkata. In this role, you will be responsible for building solutions within Hyland's Salesforce platform with a focus on configuring Sales Cloud, Service Cloud, and Revenue Cloud managed packages — with a strong emphasis on CPQ and Billing to support Hyland's internal Accounting and Finance processes. You will thrive on solving complex business challenges, working with declarative and programmatic Salesforce capabilities, and collaborating across teams. If you're looking for a robust team to grow with while expanding your Salesforce expertise, we'd love to hear from you.
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Translate business and technical requirements into working solutions in accordance with best practices; design, prototype, build, and configure solutions and support solution design for other team members.
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Communicate and gain approval from team members on developed solutions; revise and modify as necessary; collaborate with other areas of the business in the development of solutions.
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Develop and execute unit and integration testing of business applications; ensure performance is optimal, resolve any issues, and advise business customers on testing practices.
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Maintain and support developed solutions; ensure all solutions are developed and documented in a manner that allows for ease of maintenance by our support team.
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Migrate solutions within the DevOps pipeline using designated tools and adhere to change management procedures; participate in planning, prioritizing, and estimating incoming work.
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Identify opportunities to improve team standards and work with peers to drive process improvement; safeguard the security, integrity, and confidentiality of the company's internal systems and data by complying with all corporate and departmental privacy and data security policies and practices.
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Salesforce (Sales Cloud, Service Cloud, Revenue Cloud)
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Flow
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Lightning Web Components
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Apex
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SOQL & SOSL
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CPQ & Billing
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Bachelor's degree in Computer Science or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job.
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5+ years of experience supporting the Salesforce platform; additional experience integrating financial systems, Revenue Cloud, CPQ, and/or Billing preferred.
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Experience with declarative and programmatic Salesforce capabilities, including Flow, Lightning Web Components, Apex, SOQL, and SOSL.
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Good oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact; good organizational, multi-tasking, and time management skills.
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Good collaboration and interpersonal skills; able to maintain solid rapport with team members and professionalism with those outside of the department; good attention to detail; ability to work independently and in a team environment.
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Experience supporting additional financial systems and integration platforms within the Salesforce ecosystem.
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Strong familiarity with Salesforce Sales Cloud, Service Cloud, and Revenue Cloud managed packages, with a focus on CPQ and Billing to support internal Accounting and Finance processes.
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Good ability to handle sensitive information with discretion and tact; demonstrated ability to safeguard the security, integrity, and confidentiality of company systems and data.
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Experience with DevOps pipelines and change management procedures within the Salesforce ecosystem.
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Knowledgeable in both declarative and programmatic Salesforce capabilities as well as integrations with related packages and applications.
Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.
Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.
Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry‑leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.
The #HylandLife hashtag encompasses our employee‑centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.
As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.
Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.
