Karnataka Server Jobs – 97 Open Jobs Today

Food and Beverage Associate
The Serai, Coffee Day Hotels and Resorts —Chikmagalur, Karnataka
- ₹15,000 - ₹20,000 a month
- Full-time
- Hospitality
- POS
- In-person
- Health insurance
- Flexible schedule
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2d

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Business Development Associate - US
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Food and Beverage Associate

The Serai, Coffee Day Hotels and Resorts -
Chikmagalur, Karnataka

Quick apply

Job details

Permanent | Full-time
₹15,000 - ₹20,000 a month
2 days ago

Benefits

Provident Fund
Health insurance
Flexible schedule
Life insurance
Food provided

Qualifications

Hospitality
Upselling
Hospitality Management
POS
Diploma
Restaurant experience
Communication skills
Hotel experience
Time management
Hotel management

Full job description

Key ResponsibilitiesGuest Service & Experience

Welcome guests warmly and assist them with seating arrangements.
Present menus and provide detailed information about food and beverage offerings.
Take guest orders accurately and ensure timely service.
Build positive guest relationships and provide personalized service.
Handle guest requests and concerns promptly and professionally.
Ensure guest satisfaction throughout the dining experience.

Restaurant Operations

Prepare restaurant and service areas before opening.
Set up tables according to resort standards.
Ensure proper mise-en-place and readiness of service stations.
Serve food and beverages efficiently while maintaining service etiquette.
Clear and reset tables promptly after guest departure.
Assist in buffet setups, theme dinners, and special events.

Quality & Hygiene

Maintain cleanliness and hygiene standards in dining and service areas.
Follow food safety, sanitation, and hygiene procedures.
Ensure crockery, cutlery, glassware, and service equipment are clean and well maintained.
Comply with HACCP, FSSAI, and resort hygiene standards.

Coordination

Coordinate effectively with Kitchen, Housekeeping, Stores, and other departments.
Communicate guest preferences and special requests to the kitchen team.
Assist colleagues during peak operational periods.

Billing & Cash Handling

Process guest bills accurately through the POS system.
Handle cash, card, and digital payment transactions as per company procedures.
Ensure accuracy in billing and settlement processes.

Resort Activities & Events

Support banquet functions, conferences, weddings, and special events.
Assist in outdoor dining experiences, poolside service, and destination dining arrangements.
Participate in resort guest engagement activities when required.

Key Performance Indicators (KPIs)

Guest Satisfaction Score (GSS)
Service Quality Ratings
Order Accuracy
Upselling Achievement
Guest Feedback Scores
Grooming & Hygiene Compliance
Attendance & Punctuality
Training Completion

Qualification & ExperienceQualification

Diploma / Degree in Hotel Management or Hospitality preferred.

Experience

0–3 years of experience in Food & Beverage Service.
Freshers with hospitality qualifications may also apply.
Resort or hotel experience preferred.

Skills & Competencies

Excellent communication and interpersonal skills
Guest-focused attitude
Professional grooming and etiquette
Basic food and beverage knowledge
Teamwork and collaboration
Time management skills
Ability to work flexible shifts

Authority

Responsible for delivering guest service as per resort standards.
Escalate guest concerns and operational issues to supervisors promptly.
Recommend service improvements through feedback and observations.

General Clause

In addition to the duties mentioned above, the Food & Beverage Service Associate may be assigned additional responsibilities, special events, banquet operations, or cross-functional duties based on operational requirements and management directives.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Flexible schedule
Food provided
Health insurance
Life insurance
Provident Fund

Work Location: In person

Quick apply

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