Senior operations processor Jobs

Sr. Associate - Customer Care - Non - Voice 5B
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Senior Accountant - USA Accounting systems
SubSource —Jalandhar, Punjab
- ₹25,261.00 - ₹45,338.67 a month
- Full-time
- Remote
- Hospitality
- Microsoft Excel
- Oracle
Quick apply
12d
Senior Solution Specialist - CO
Louis Dreyfus Company —Gurugram, Haryana
- Full-time
- English
- Finance
- Analysis skills
Quick apply
Clinical Operations Associate
Nao Medical —Remote
- ₹4 - ₹6 an hour
- Weekend availability
- Remote
- Windows
- Analysis skills
- Bachelor's degree
- Paid time off
Quick apply
5d
Sr. Analyst - Business Data Services 4A
Genpact India Pvt. Ltd. —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Azure
- Oracle
Quick apply
8d
Executive Assistant
Nao Medical —Remote
- ₹4 - ₹6 an hour
- Weekend availability
- Remote
- Windows
- Analysis skills
- Bachelor's degree
- Paid time off
Quick apply
5d
Senior QA Engineer (100% Remote)
Tether Operations Limited —Bengaluru, Karnataka
- Email
- Remote
- Computer Science
- DevOps
- English
Senior Process Associate-US Accounting
CogNet —Ambattur, Chennai, Tamil Nadu
- Full-time
- Oracle
- ERP systems
- Finance
SailPoint IdentityNow Expert - Delivery Lead
Acuity Knowledge Partners —Bengaluru, Karnataka
- Microsoft Access
- Oracle
- Salesforce
8d
Senior Software Architect (100% Remote - Worldwide)
Tether Operations Limited —Chennai, Tamil Nadu
- Email
- Remote
- English
- Databases
- Bachelor's degree
10d
6+ Years Senior DevOps & Cloud Infrastructure Engineer [Azure]
Liabify —Chennai, Tamil Nadu
- ₹55,000 - ₹72,000 a month
- Full-time
- Azure
- DevOps
- English
Quick apply
11d
Senior Technical Lead - Cash Securities Financial Accounting – SVP
Citi —Pune, Maharashtra
- Full-time
- Azure
- DevOps
- AWS
12d
Regional Sales Manager (Food Testing)
QIMA —Unknown, West Bengal
- Full-time
- CRM software
- Sales
- Marketing
Quick apply
Technical Product Manager QVAC (100% remote Worldwide)
Tether Operations Limited —Delhi, Delhi
- Email
- Remote
- Computer Science
- English
- C++
Full Stack PHP Developer
Ticketgateway Inc —Nagpur, Maharashtra
- ₹90,00,000 - ₹1,20,00,000 a year
- Full-time
- JavaScript
- APIs
- In-person
- Paid sick time
Quick apply
Technical Product Manager QVAC - 100% remote
Tether Operations Limited —Delhi, Delhi
- Email
- Remote
- Computer Science
- English
- C++
Java Developer
Persistent —Pune, Maharashtra
- Full-time
- Hybrid work
- Oracle
- ERP systems
- Java
- Flexible schedule
Machine Learning Systems Engineer
Tether Operations Limited —Bengaluru, Karnataka
- Email
- Remote
- Azure
- Computer Science
- System design
Senior Full-Stack Engineer - Angular + Node.js
SpiceApp —Kochi, Kerala
- ₹60,000 - ₹90,000 a month
- Full-time
- English
- Master's degree
- JavaScript
- Work from home
Quick apply
TECHNO FUNCTIONAL CONSULTANT L1(CONTRACT)
Wipro Limited —Hyderabad, Telangana
- APIs
3d

I want to receive the latest job alerts for senior operations processor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior operations processor jobs near

Technical Consultant jobs in Hyderabad, Telangana

Executive Assistant jobs in Remote

Java Developer jobs in Pune, Maharashtra

Delivery Manager jobs in Bengaluru, Karnataka

Full Stack Developer jobs in Kochi, Kerala

Clinical Associate jobs in Remote

Senior Devops Engineer jobs in Chennai, Tamil Nadu

Machine Learning Engineer jobs in Bengaluru, Karnataka

Full Stack Developer jobs in Nagpur, Maharashtra

Remote Support Technical jobs in Chandigarh, Chandigarh

Technical Consultant jobs in Lucknow, Uttar Pradesh

Technical Consultant jobs in Gurgaon Kty., Gurugram, Haryana

Technical Consultant jobs in Delhi, Delhi

Desktop Support Engineer, Technical jobs in Bhopal, Madhya Pradesh

Technical Consultant jobs in Bangalore City, Bengaluru, Karnataka

Executive Assistant jobs in Rohini, Delhi, Delhi

Assistant Professor, Physiotherapy jobs in Gurugram, Haryana

Executive Assistant jobs in Janakpuri, Delhi, Delhi

Front Office Executive jobs in Lonavala, Pune, Maharashtra

Teaching Assistants Assistant jobs in Chennai, Tamil Nadu

Sr. Associate - Customer Care - Non - Voice 5B

Genpact India Pvt. Ltd. -
Gurugram, Haryana

Quick apply

Job details

Full-time

Qualifications

ITIL Certification
PCI
English
Bachelor's degree
Non-voice
Business Administration
BA
Information Technology

Full job description

Sr. Associate - Customer Care - Non - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

As a Production support Agent you will play a pivotal role in our commitment to customer satisfaction and the seamless operation of our products and services. You will serve as the first point of contact for our customers adeptly handling and resolving technical issues using established procedural documents. In addition you will collaborate with our Engineering teams to manage simple internal requests that have runbooks. You will ensure the secure and efficient operation of production systems and services by managing routine but critical support tasks. You will be responsible for responding to system events executing operational runbooks and maintaining accurate communications across internal and external stakeholders. This role requires precision secure data handling and consistent follow-through on operational procedures.

Provide high-quality support and take ownership in responding to inquiries for customer tickets assigned to you.

You will be handling customer data updates that are done via UI

Perform user administration tasks such as account provisioning and access controls with high attention to compliance and accuracy.

Responsible for high-quality and timely communications to customers based on tickets submitted.

Follow the runbooks and procedures to solve customer problems and escalate if necessary.

Work cross-functionally to resolve issues and provide customer care.

Handle notifications from various networks and actions as per the documents.

Run queries to pull data reports.

Handle secure exchange of PII using PCI-compliant processes

Respond to customer tickets with timely clear and high-quality communication.

Execute steps from network and system notifications ensuring proper documentation and action per internal SOPs.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, ITIL Foundation - AxelosAxelos, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources, Supply Chain Design Certification - LinkedIn LearningLinkedIn Learning

Required Skills

Claims Resolution, Customer Care, Customer Experience (CX), Customer Journey Mapping, Production Support

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Non - Voice

Remote Type -

Office

Work Shift -

Rotating (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

Refine Your Search

Sr. Associate - Customer Care - Non - Voice 5B

Senior Accountant - USA Accounting systems

Senior Solution Specialist - CO

Clinical Operations Associate

Sr. Analyst - Business Data Services 4A

Executive Assistant

Senior QA Engineer (100% Remote)

Senior Process Associate-US Accounting

SailPoint IdentityNow Expert - Delivery Lead

Senior Software Architect (100% Remote - Worldwide)

6+ Years Senior DevOps & Cloud Infrastructure Engineer [Azure]

Senior Technical Lead - Cash Securities Financial Accounting – SVP

Regional Sales Manager (Food Testing)

Technical Product Manager QVAC (100% remote Worldwide)

Full Stack PHP Developer

Technical Product Manager QVAC - 100% remote

Java Developer

Machine Learning Systems Engineer

Senior Full-Stack Engineer - Angular + Node.js

TECHNO FUNCTIONAL CONSULTANT L1(CONTRACT)

I want to receive the latest job alerts for senior operations processor

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected