Assistant manager administration/ sr executive administration Jobs

Assistant Manager- AFR Import Operations
DHL —Gurugram, Haryana
- Customer service
- Bachelor's degree
- Computer networking
2d
Store Manager
Raman Durga Das Seth —Amritsar, Punjab
- ₹25,000 - ₹35,000 a month
- Full-time
- Inventory control
- Sales
- Customer service
- Paid time off
- Paid sick time
Quick apply
Senior Business Development Executive
Phoenix Business Advisory —Ahmedabad, Gujarat
- ₹30,516.01 - ₹80,970.99 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply
Senior Azure Cloud Platform Engineer
サイネオス・ヘルス —Madhapur, Hyderabad, Telangana
- Azure
- SQL
- Leadership
Assistant Manager
BENCHMARK Incentive and Leisure Travels —India
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel

Related jobs to explore

Based on your search for assistant manager administration/ sr executive administration

Senior BDE or BDM Outbound
Vrinsoft Technology —Ahmedabad, Gujarat
. Develop case studies and white papers after required industry analysis and bring out ROI clearly in case studies. Website Audit & Technical SEO.
QA Team Lead
Vrinsoft Technology —Ahmedabad, Gujarat
. Develop case studies and white papers after required industry analysis and bring out ROI clearly in case studies. Website Audit & Technical SEO.

I want to receive the latest job alerts for assistant manager administration/ sr executive administration

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

assistant manager administration/ sr executive administration jobs near

Operations Manager jobs in Gurugram, Haryana

Business Development Executive jobs in Ahmedabad, Gujarat

Operations Manager jobs in Mani Nagar, Ahmedabad, Gujarat

It Project Manager jobs in Ahmedabad, Gujarat

Operations In jobs in Hubli, Karnataka

Operations Manager jobs in Tambaram, Chennai, Tamil Nadu

Operations Manager jobs in Hitec City, Hyderabad, Telangana

Operations Manager jobs in Bhopal, Madhya Pradesh

Banking Operations jobs in Kolkata, West Bengal

Retail Assistant Store Manager jobs in Mumbai, Maharashtra

Assistant Professor, Mechanical Engineer jobs in Chandigarh, Chandigarh

Retail Store jobs in Kerala

Office Assistant jobs in Kochi, Kerala

Business Development Executive jobs in Jaipur, Rajasthan

Front Office Executive jobs in Mohali, Punjab

Business Analyst, Internship jobs in Nagpur, Maharashtra

Social Development jobs in Rajasthan

Business Development Executive jobs in Gurgaon Sector 56, Gurugram, Haryana

Business Development Executive jobs in K R Puram, Karnataka

Business Development Executive jobs in Kakkanad West, Kochi, Kerala

Assistant Manager- AFR Import Operations

DHL -
Gurugram, Haryana

Apply Now

Job details

2 days ago

Qualifications

Operations management
Customer service
Logistics
Bachelor's degree
Computer networking
Business Administration
Communication skills

Full job description

ABOUT AIR FREIGHT OPERATIONS

The Air Freight Operations team plays a pivotal role in managing the import and export of goods by air. Their primary objective is to create and maintain efficient processes, guaranteeing the seamless movement of goods by collaborating with Airline partners, Procurement and Capacity management, network offices, vendors, and customs brokers, ultimately contributing to profitability.

JOB SUMMARY

As an integral part of the Air Freight Operations team, the role involves advancing import operational activities in alignment with the organization’s overarching goal. The focus is on delivering an exceptional customer experience, fostering collaboration with network offices, working on CW1 tool, and maximizing profitability through rigorous adherence to regulatory compliance.

KEY RESPONSIBILITIES

Operational Excellence

Enhance operational processes to foster consistent volume growth.
Spearhead the implementation of new initiatives for maximizing operational efficiency.
Collaborate closely with network offices to ensure optimal capacity procurement and utilization.
Manage Delivery Order issuance and oversee Shipment Execution, including accurate invoicing, cost booking, claims handling, and customer complaint resolution with an intensely customer-centric approach.
Implement CW1 Best Practices, including milestone updating and utilization of CW1 tools.
Implement and monitor key performance indicators (KPIs) to measure operational performance and drive improvements.
Manage and update your shipments via CW1 search grids and tasks.
Efficiently address Inter-Company Issues and customer disputes to contribute to a healthy P & L result.
Taking complete responsibility for independently managing customer accounts, guided by both supervisor and manager, following the 'one file, one operator' approach.
Be Proactive and Ensure Timestamp for Completeness & Timeliness
Manage Complaints, Claims, Compliments - be responsive and available.
Drive the implementation of sustainable environmental practices within the air freight operations, contributing to corporate social responsibility goals.

Stakeholder Management

Oversee end to end process for a specific set of customers from booking to delivery.
Cultivate and manage customer relationships, addressing grievances and ensuring overall billing quality and timeliness.
Oversee relationships with multiple carriers, vendors, customs brokers, and network partners.

Customer and Network Support

Register complaints related to all export shipments.
Execute and support day-to-day export operations deliverables.
Reconcile and resolve network issues.
Communicate frequently with sales and support functions.

COMPETENCIES

Functional Competencies

Product Knowledge: Thorough knowledge of products, services, and logistics industry.
Customer Service: Strong customer service skills to address inquiries, provide updates, and resolve issues related to shipments.
Technology Proficiency: Implementing CW1 and other tools for optimizing operations.
Customs Regulations Acumen: Understanding of customs procedures, tariff and international trade laws for industry regulations and standards.

Behavioral Competencies

Agility: Ability to adapt quickly to changing operational needs and environments.
Continuous Learning: Willingness to learn and improve skills to enhance performance.
Attention to Detail: Consistently maintaining accuracy and precision in tasks and documentation.
Quality Orientation: Commitment to delivering high-quality results and services.
Initiative: Taking proactive steps to improve processes or address issues.
Team Collaboration: Collaborating across teams for smooth operations.

WHO CAN APPLY?

Must Have

2-3 years of experience in the logistics, transport, airline, or BPO industry for Executive/Sr. Executive.
3-4 years of experience in the logistics, transport, airline, or BPO industry for AM/DM.
Bachelor’s degree.
Basic problem-solving skills to address common challenges.
Proficient in Email writing and verbal communication with internal and external coordination.
Efficiently manage tasks to meet deadlines and priorities.

Preferred

Courses and certifications in business administration, operations management.
EXIM/IATA certification is preferred.

Apply Now

Refine Your Search

Assistant Manager- AFR Import Operations

Store Manager

Senior Business Development Executive

Senior Azure Cloud Platform Engineer