Gujarat Data processing partner Jobs – 83 Open Jobs Today

Operations & Customer Support Coordinator
Jewel Pro Tech Private Limited —Surat, Gujarat
- ₹30,000 - ₹70,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Paid time off
- Paid sick time
Quick apply
1d
General Manager
Harmony hr services —Surat, Gujarat
- ₹80,000 - ₹1,25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
- Cell phone reimbursement
- Food provided
Quick apply
11h
IN_Bosch Rexroth India_Engineer / Executive_Electrical & Electronics Maintenance
Rexroth —Sanand, Gujarat
- Full-time
- C++
- Programmable logic controllers
- Electrical experience
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Operations & Customer Support Coordinator
Jewel Pro Tech Private Limited —Surat, Gujarat
This role ensures smooth order fulfillment, coordination with refurbishment/IGI partners, and efficient handling of customer inquiries, all from our India…
₹30,000 - ₹70,000 a month
Quick apply
1d
Assistant Manager - Human Resources
BUNGE —Kandla, Gujarat
Responsible for the recruitment of on-role and temporary position of Plant. Identification of Recruitment sources to curtail the cost and time.

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Operations & Customer Support Coordinator

Jewel Pro Tech Private Limited
Surat, Gujarat

Quick apply

Job details

Full-time
₹30,000 - ₹70,000 a month
1 day ago

Benefits

Provident Fund
Paid time off
Paid sick time

Qualifications

Customer service
English
E-Commerce
Master's degree
Bachelor's degree

Full job description

Location: Surat (Gujarat), India

Job Type: Full-Time, Onsite

Experience Level: 3-6

Apply Here:https://forms.clickup.com/5745749/f/5fb2n-343076/3NSIRUDJM4I03414BU

About Us

GEMGEM is a C2C luxury jewellery marketplace built for the U.S. market. We connect buyers and sellers of high-value natural diamond jewellery through a platform focused on trust, authenticity, and secure transactions.

Role Overview:

The Operations & Customer Support Coordinator will manage GEMGEM’s daily marketplace operations and provide high-quality support to buyers and sellers. This role ensures smooth order fulfillment, coordination with refurbishment/IGI partners, and efficient handling of customer inquiries, all from our India office.

Key Responsibilities:

Operations:

Manage logistics for pre-owned jewelry, including pickup, shipping, and handovers with IGI and refurbishment/resizing partners.
Track all orders, ensuring timely processing, verification, and fulfillment.
Maintain accurate operational records, including shipment logs and status updates.
Assist in implementing process improvements to optimize efficiency.
Collaborate with GEMGEM teams in the US and HK to ensure workflow alignment.

Customer Support:

Serve as the primary point of contact for GEMGEM buyers and sellers on-site.
Assist with KYC verification, payment follow-ups, and platform guidance.
Resolve inquiries, disputes, or transaction issues professionally and efficiently.
Maintain a clear record of customer interactions in GEMGEM’s systems (ClickUp or internal tools).
Report recurring issues and improvement suggestions to the CEO.

Requirements:

Strong written and spoken English.
High attention to detail and ability to manage multiple operational tasks simultaneously.
Positive, proactive attitude with a solution-oriented mindset.
Comfortable handling high-value items and sensitive transaction data with discretion.
Experience in e-commerce or marketplace operations preferred but not mandatory.
Ability to work independently in an on-site, fast-paced environment.

Performance Metrics / KPIs:

On-time order fulfillment rate (target: 95%+).
Average customer response time and satisfaction ratings.
Accuracy of operational reporting and record-keeping.
Reduction of repeat operational errors or complaints over time.

Compensation & Benefits:

Competitive India-market salary with performance-linked bonuses.
Opportunity to grow into senior operations or marketplace management roles.
Fully on-site position in Surat office with exposure to international operations.

Pay: ₹30,000.00 - ₹70,000.00 per month

Benefits:

Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

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Operations & Customer Support Coordinator

General Manager

IN_Bosch Rexroth India_Engineer / Executive_Electrical & Electronics Maintenance

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