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Sr. Engineer - Unix & Linux (UL1)

Microland -
Bengaluru, Karnataka

Apply Now

Job details

Qualifications

Microsoft Windows Server
Operating systems
AIX
IIS
UNIX
Windows
Performance management
DHCP
Bachelor's degree
DNS
Linux

Full job description

Job Description

Education Qualification :
Any Graduate (Engineering / Science)

Skills :
Primary -> Technology | Operating System | Knowledge on performance management for OS | 1 - Aware
Primary -> Technology | (Operating) System Administration|Windows Server Administration | 1 - Aware
Secondary -> Technology | Operating System|Working knowledge on multiple Windows OS platforms, OS configuration on different roles - Domain, WINS, DNS, DHCP, IIS, WSUS | 1 - Aware

Certification :
Technology | Unix Administration

Delivery Skills:
1. Proactive monitoring: Initiate Unix and Linux, AIX,troubleshooting, investigate to identify the possible issues, locate the device or service causing the issue. Record the findings and analysis in to the ticket
2. Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue based on the SOP. Refer to required KEDB or Knowledge bases for known issues,repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome
3.Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L2 support.
(4) Process Compliance:

Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly, as per the defined process.
Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer
Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined),
Ensure tickets are closed post user/customer communication.

Location

IND-KA-Bengaluru-BTPCitrine-ML

Created On

10-Apr-2026

Apply Now

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