Job Description:
Airbus FHS provides customized services to its Customers (mainly Airlines) ranging from FHS-Component upto a TSP (Tailored Support Program) with the objective to provide airlines with significant inventory management and repair cost savings whilst supporting the improvement of their maintenance and engineering activities to allow an increased aircraft reliability and availability.
FHS India and South Asia Regional organization is a 50 plus strong team of airline engineering and material management experts. We are committed to be the most trusted and customer centric Materials Hub by driving operational excellence, enhancing Airbus Reliability , promote global competitiveness and strengthening our global footprint through innovation and strategic partnerships whilst keeping our foundation at the centre in All We Do
Job Description :
Handle and treat all technical queries including answer to customers.
Trigger and follow-up corrective actions.
Ensure compliance with KPIs (OTD,...).
Deliver technical solutions to customers for related in-service issues.
Consolidate and analyze in-service data from customers.
The Jobholder is responsible for the delivery and performance of the TSP Engineering activities provided to customer(s) under FHS-TSP contracts.
In this function, the job holder is responsible for maintaining customer Fleet to the highest Operational Reliability, Airworthiness and Safety in line with DGCA, EASA, and FAA airworthiness requirements and in accordance with Airbus Technical Standards and FHS Financial interests.
Key Responsibilities :
Accountabilities:
The Technical Services Engineer with his/her peers, as a team, shall endorse the key following activities:
Powerplant, APU, Systems & Structure - immediate, mid and long term engineering support.
Airframe/Avionics Systems, Structures and Powerplant - immediate, mid and long term engineering support
Technical publications evaluation and embodiment management
Components and systems reliability analysis and monitoring
Contributing to the Aircraft On-Time Performance, ensuring cost and quality control of the deliverables
Supporting, in appropriate timeframe, technical issues ranging from routine troubleshooting, resolution of AOG situation, to long term reliability studies
Ensuring Operational KPI’s
Preparation of various reports to support daily operation of TSP.
Major Assy Induction process.
Support Aircraft / Engine / APU de-lease activities and ensure the most efficient de-lease management
Developing innovative and digital means to perform and monitor the engineering activities for the most efficient deliverables management
Maintain highest standard of Customer Focus and Integrity
Develop close relationship with the Customer, align and collaborate on processes and deliverables with customer Technical Services
Maintain efficient communications with other TSP stakeholders/functions, with an integrated collaboration with TSP Operation Team
Collaborate and coordinate to ensure deliverables from Airbus internal functions are received on-time and on-quality.
Provide feedback of in-service experience and contribute to various forums and work streams initiated by FHS Engineering, FTM-CT or any other Airbus function to improve FHS TSP deliverables & Airbus product and services
Specialized knowledge and skills :
Minimum degree/diploma holder in Engineering/Aerospace/Aircraft Maintenance Engineering
Minimum 06 months of relevant experience in Airline/MRO, in a CAMO support position, especially in the Powerplant domain
Type trainings, EHM / Borescope trainings will be preferred
Good organizational skills, flexibility managing multiple priorities, working to changing deadline and attention to details
Unyielding commitment to excellence, delivering the best possible outcomes for customers.
Ability to work under stress
Good interpersonal and communication skills
Strong Values of Teamwork, Customer Focus, Integrity, Respect, Reliability, Creativity.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus India Private Limited
Employment Type:
Permanent
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Experience Level:
Professional
Job Family:
Customer Eng.&Technical Support&Services <JF-CS-PS>
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