Pimple Soudagar Pune Maharashtra Customer support representative Jobs – 145 Open Jobs Today

Specialist, Implementation
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Armor Defense Inc —Pune, Maharashtra
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Mishipay —Pune, Maharashtra
- Microsoft Powerpoint
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Specialist, Implementation

Mastercard -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Authentication
Spanish
Computer Science
Multilingual
English
Information security
Project management
Russian
Bachelor's degree
Computer networking
APIs
IT
Communication skills
Teaching experience
Information Technology

Full job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Implementation

Overview

The CIS Testing Team tests Mastercard products and services with financial institutions enabling production electronic payments globally.
CIS ensures financial institutions are systemically synchronized with Mastercard financial messaging.
The role ensures accurate and precise vetting of customer network interface and systems to process financial payments, and consumer tailored service interactions.
Provides the ability for customers to test new Mastercard Release code.
Accommodates testing whenever financial institutions and other organizations make changes on their systems.
Do you enjoy learning new technology?
Do you like working with customers toward a common goal?
Have you ever performed a consultative role?

Role

Act as central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution.
Provide testing expertise and support to Mastercard customers for all products and services.
Act as processing implementation advisor, to customers’ processing support staff.
Provide guidance to execute all necessary processing implementation activities.
Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products).
Define, create, maintain and document standard and non-standard key customer processing implementation processes.
Provide training to CIS organization, other Mastercard organizations and the customer.

All About You

Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.
Intermediate experience in Information Technology system knowledge, with strong understanding of network technology, applications, and project management. Intermediate payment transaction processing and industry business principles knowledge.
Ability to interact with the customer, Sr. and Executive management.
Good verbal and written communication skills with ability to leverage these skills in a teaching environment.
Ability to support and drive change in a technical work environment.
Ability to multi-task covering multiple projects and products.
Mobile payment background processing/hands-on on any APIs that is used for authentication or authorization, API developer background is a big plus.
Fluent in English is a must.
Multilingual is a plus (Russian, French, Spanish).

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Apply Now

Refine Your Search

customer support representative jobs in pimple soudagar pune maharashtra

Specialist, Implementation

Senior Associate

Sr Program Specialist

Client Service Representative- French

Sales Representative

IT Customer Service Representative

Technical Development Representative

Sales - Industry Consumables

Technical Expert (AI Transformation) - Hybrid Work Schedule

4400344-Executives

Sales Representative

Field Sales Representative

Sales Development Representative (SDR) Intern

Master Data Supervisor Customer&Vendor

Associate SKE Sales

IT Support Associate

Sales Development Representative

BILLING & INVOICING SOLUTION DESIGNER

Product Manager

Retail Technology/POS Sales Development Representative (US/Internationally focussed)

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