Janakpuri Delhi Delhi Reliability & maintenance engineer, rme coordinator Jobs – 114 Open Jobs Today

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Java Application Support Engineer

Phygital Insights -
Delhi, Delhi

Apply Now

Job details

Full-time

Qualifications

Incident management
Software troubleshooting
Java
ITIL
Problem management
Application support
Communication skills

Full job description

Full time

Work From Office

This Position is Currently Open

Department / Category:

Support

Listed on Jun 26, 2025

Work Location:

New Delhi

Kochi

Chennai

Job Descritpion of Java Application Support Engineer

6 to 8 Years Relevant Experience

We are seeking a proactive and detail-oriented Production Support Engineer to support critical applications and ensure high availability, performance, and reliability in production environments. The ideal candidate will have experience in incident management, ITIL best practices, and cross-functional collaboration to resolve issues, meet SLA requirements, and stabilize application platforms.

Key Responsibilities:

Troubleshoot issues in production environments, resolving incidents with minimal downtime.
Implement ITIL best practices to improve the quality and speed of service delivery.
Ensure Client SLAs are met by managing critical application deliverables and collaborating with business stakeholders.
Handle Major Incidents, engaging the necessary teams for resolution, creating post-mortem reports, and ensuring proper closure.
Respond to user issues and coordinate with development teams or external vendors for timely resolution.
Perform ITIL Problem Management activities to identify root causes and remediate chronic issues.
Maintain and contribute to the support knowledge base.
Conduct system health checks and proactively monitor for potential issues.
Collaborate with development and infrastructure teams to define checklists and validate steps for routine maintenance activities.
Monitor production applications and environments, ensuring stability and availability.
Create and maintain installation and operations documentation.
Participate in deployment and configuration management processes.
Coach and manage support teams when applicable.
Investigate complex issues related to applications, data, and databases to ensure SLA compliance.
Work closely with Dev/L3 teams on incident triage, change/release reviews, and platform enhancement opportunities.
Participate in 24x7 on-call support coverage as needed.

Required Skills & Qualifications:

Proven experience in production support, application monitoring, and incident management.
Strong understanding of ITIL processes, including Incident, Problem, and Change Management.
Familiarity with monitoring tools, system health check practices, and alert management.
Good analytical and problem-solving skills with the ability to troubleshoot across application and infrastructure layers.
Strong communication skills, both written and verbal.
Ability to work under pressure, manage multiple tasks, and engage cross-functional teams.
Experience working in 24x7 support environments is a plus.

Required Skills for Java Application Support Engineer Job

Java
ITIL

Our Hiring Process

Screening (HR Round)
Technical Round 1
Technical Round 2
Final HR Round

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reliability & maintenance engineer, rme coordinator jobs in janakpuri delhi delhi

Java Application Support Engineer

Infra Tech Support Practitioner

Software Development Engineer, Payroll Tech

Manager - IT Quality

Senior Software Engineer, Windows/Desktop Applications - Gurgaon, India

WE’RE HIRING | JUNIOR FIELD TECHNICIAN – NEW INSTALLATION (LIFTS & ELEVATORS)

Sales Engineer (Ludhania) Punjab

Lead/Sr MLOps Engineer - Domino Data Lab

Assoc. Manager, IT Security

Lead, Engineering

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Job Descritpion of Java Application Support Engineer

6 to 8 Years Relevant Experience

Key Responsibilities:

Required Skills & Qualifications:

Required Skills for Java Application Support Engineer Job

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