New Town Kolkata West Bengal Manager on duty Jobs – 132 Open Jobs Today

Operations Manager I
Concentrix —Kolkata, West Bengal
- Full-time
- Communication skills
- Flexible schedule
Customer Care Executive
LearnQuest, Inc. —Kolkata, West Bengal
- ₹15,000.00 - ₹27,969.34 a month
- Full-time
- Sales
- Customer service
- 12th Pass
- Health insurance
- Flexible schedule
Quick apply
9d
S&CGN - Tech Strategy & Advisory - Cloud Architecture_AWS – Senior Manager
Accenture —Kolkata, West Bengal
- Full-time
- DevOps
- Master's degree
- AWS
Director of Catering Sales
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Sales
- B.Sc
- Bachelor's degree
11d
Sr. Pharmacist
Nephro Care India Limited —Kolkata, West Bengal
- ₹17,000 - ₹30,000 a month
- Full-time
- Anatomy knowledge
- Bachelor's degree
- Patient care
Quick apply
13d
Steward / Trainee Steward
The GRID —Kolkata, West Bengal
- English
- Communication skills
Production Supervisor
Duas Knowledge Potli —Howrah, West Bengal
- Up to ₹18,000 a month
- Day shift
- Assembly
- Supervising experience
- Electrical experience
Quick apply
2d
Senior Associate
PwC —Kolkata, West Bengal
- Full-time
- B.Sc
- DevOps
- Java
Commis - Culinary
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Walk-in
- B.Sc
- 12th Pass
- Supervising experience
RC-REGULATORY COMPLIANCE-CSV-MES Validation-Senior
EY —Kolkata, West Bengal
- Azure
- Oracle
- ERP systems
QA/QC Engineer
Associated Industrial Furnaces —Kolkata, West Bengal
- Full-time
- Bachelor's degree
- Construction experience
Planning Engineer
Associated Industrial Furnaces —Kolkata, West Bengal
- Full-time
- Project management
- Bachelor's degree
Junior Sous Chef
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Hospitality
- 12th Pass
- Communication skills
12d
Operations Executive
R L CONSUMER SERVICES PVT LTD —Kolkata, West Bengal
- ₹10,000 - ₹12,500 a month
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Cell phone reimbursement
Quick apply
Cyber Risk IAM Assistant Manager
Grant Thornton INDUS —Kolkata, West Bengal
- Azure
- Java
- AWS
Technician – Brewery
The GRID —Kolkata, West Bengal
- English
- Communication skills
Infrastructure Engineer
Sundew —Kolkata, West Bengal
- Full-time
- Windows
- AWS
- Computer networking
Commis
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- Walk-in
- Hospitality
- Supervising experience
6d
Sales Engineer (East | Kolkata)
Leviat —Kolkata, West Bengal
- Full-time
- Sales
- Health insurance
Quick apply
Pastry Chef
Marriott International, Inc —Kolkata, West Bengal
- Full-time
- B.Sc
- 12th Pass
- Bachelor's degree

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Operations Manager I

Concentrix -
Kolkata, West Bengal

Apply Now

Job details

Full-time

Benefits

Flexible schedule

Qualifications

Call center experience
Communication skills

Full job description

Essential Functions/Core Responsibilities

Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed

Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)

Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements

Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)

Create and maximize relationships with client partners

Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance

Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching

Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner

Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement

Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements

Attend business reviews with the client

Handle a team of team leaders

Candidate Profile

Associate's Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred

Call center experience preferred

Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback

Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal

Work well under pressure and follow through on items to completion while maintaining professional demeanor

Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates

Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment

Demonstrated ability to mentor, coach and provide direction to a team of employees

Willingness to work a flexible schedule

Career Framework Role

Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Apply Now

Refine Your Search

manager on duty jobs in new town kolkata west bengal

Operations Manager I

Customer Care Executive

S&CGN - Tech Strategy & Advisory - Cloud Architecture_AWS – Senior Manager

Director of Catering Sales

Sr. Pharmacist

Steward / Trainee Steward

Production Supervisor

Senior Associate

Commis - Culinary

RC-REGULATORY COMPLIANCE-CSV-MES Validation-Senior

QA/QC Engineer

Planning Engineer

Junior Sous Chef

Operations Executive

Cyber Risk IAM Assistant Manager

Technician – Brewery

Infrastructure Engineer

Commis

Sales Engineer (East | Kolkata)

Pastry Chef

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