West Bengal Operations analyst Jobs – 144 Open Jobs Today

Quality Analyst For US Healthcare Process
Gear Inc. —Kolkata, West Bengal
- Full-time
- English
- Microsoft Office
- Analysis skills
Quick apply
Project Manager - BFS
Indus Net Technologies —Kolkata, West Bengal
- Full-time
- Azure
- Project management
- Agile
2d
Assistant Manager, Accounts Payable
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Oracle
- English
- Microsoft Office
Quick apply
SAP Analyst / SAP Business Process Expert (Internal)
GEM DRYTECH SYSTEMS LLP —Kolkata, West Bengal
- ₹2,16,000 - ₹2,64,000 a year
- Full-time
- Data analysis skills
- English
- Analysis skills
- Health insurance
Quick apply
Process Associate - Accounts Payable (Generalist)
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
Associate II - Data Science- Gen AI
UST Global —Kolkata, West Bengal
- Microsoft Excel
- Data analysis skills
- Research
Process Associate], [Accounts Payable
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- ERP systems
- English
- Microsoft Office
Quick apply
Senior Principal Consultant -GenAI Solution Architect
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Oracle
Quick apply
9d
Client Support Executive
Lexplosion Solutions —Kolkata, West Bengal
- ₹3,00,000 - ₹3,25,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- English
- Cell phone reimbursement
- Flexible schedule
Quick apply
Associate
PwC —Kolkata, West Bengal
- Full-time
- Salesforce
- ERP systems
- Windows
PD-OTC
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- English
- Finance
- Master's degree
Quick apply
Senior D365 F&O Developer
Phenomenex & Agela —Kolkata, West Bengal
- Full-time
- Remote
- Azure
- DevOps
- SQL
- Paid time off
- Work from home
PA-AP
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- English
- Finance
Quick apply
M&A Integration-M&A M365 Security-On Contract
Grant Thornton INDUS —Kolkata, West Bengal
- Computer Science
- Microsoft Office
- Master's degree
Specialist II - Data Science (Lead)- Gen AI
UST Global —Kolkata, West Bengal
- Microsoft Excel
- Azure
- Java
Starlims Developer (ISG)
Cognizant —Kolkata, West Bengal
- Full-time
- Hybrid work
- Project management
- Travel
- No travel
Senior Analyst - Rating
A One Advisory —Kolkata, West Bengal
- Analysis skills
- Leadership
- Communication skills
Quick apply
Power BI Senior Engineer
SEI1GLOBAL —Kolkata, West Bengal
- Full-time
- Azure
- Computer Science
- Data analysis skills
- Health insurance
- Paid time off
Front Line Manager - F&A - I2C 4C
Genpact India Pvt. Ltd. —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
1d
Lead II - Data Science
UST Global —Kolkata, West Bengal
- Microsoft Excel
- Azure
- Software troubleshooting

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Quality Analyst For US Healthcare Process

Gear Inc. -
Kolkata, West Bengal

Quick apply

Job details

Full-time

Qualifications

English
Microsoft Office
Analysis skills
Quality assurance
Medical billing
Leadership
Billing
Communication skills

Full job description

Quality Analyst

Job description.

If Interested share your resume at [email protected]

PURPOSE OF THE POSITION

The Quality Analyst (QA) in the Healthcare Accounts Receivable (AR) and Medical Billing team plays a critical role in maintaining service excellence by ensuring compliance with billing standards, payer guidelines, and internal processes.

The QA monitors work quality, provides actionable feedback, and partners with operations and training teams to drive performance improvements and reduce error rates. This role serves as a key checkpoint in the quality lifecycleensuring claims are handled accurately and efficiently, supporting timely revenue recovery for our clients.

RESPONSIBILITIES

Quality Assurance & Performance Monitoring

Audit a daily sample of billers' case transcripts.
Document audit results in a standardized tracker and ensure
completeness and consistency of findings.
Identify patterns and recurring errors from audit results and escalate major discrepancies or compliance risks to Team Leads or Ops Managers.
Collaborate with TLs and Trainers to align on recurring issues and plan targeted coaching or refresher training sessions.
Support calibration sessions to maintain scoring alignment with
client and operational leads.
Provide clear and structured feedback to specialists based on audit results.
Handle QA-related inquiries, audit appeals, validate audit logic,
and update feedback if necessary.

Reporting & Insights

Prepare QA summaries for client-facing decks and internal reviews as needed;
Generate and analyze daily, weekly, or ad hoc QA reports to provide insights on team quality trends and process bottlenecks; Flagoutliers, productivity-to-quality gaps, and compliance risks in collaboration with Operations and Training.

Cross-Functional Collaboration

Partner with Trainers and Operations to conduct joint root cause analysis and process refinement.
Participate in internal syncs, updates, or policy briefings to stay aligned with client expectations, s
upport internal and external calibration sessions and provide QA representation in client or compliance reviews.

JOB REQUIREMENT

Fluent in English (C1 level or above), with strong communication and leadership skills.
Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.
Be detail-oriented with strong analytical skills; Proficient skills with MS Office and Google Drive.
Minimum of 1 year experience in healthcare AR, revenue cycle, or medical billing, with at least 1 year in a leadership role (external candidate).
In-depth knowledge of billing practices, payer guidelines, denial management, and compliance standards (e.g., HIPAA).
Strong analytical, decision-making, and problem-solving skills.
Comfortable using billing systems, claim portals, and productivity monitoring tools.
Ability to thrive in a fast-paced, client-driven environment.
Able to work on Holidays is preferable.

Quick apply

Refine Your Search

operations analyst jobs in west bengal

Quality Analyst For US Healthcare Process

Project Manager - BFS

Assistant Manager, Accounts Payable

SAP Analyst / SAP Business Process Expert (Internal)

Process Associate - Accounts Payable (Generalist)

Associate II - Data Science- Gen AI

Process Associate], [Accounts Payable

Senior Principal Consultant -GenAI Solution Architect

Client Support Executive

Associate

PD-OTC

Senior D365 F&O Developer

PA-AP

M&A Integration-M&A M365 Security-On Contract

Specialist II - Data Science (Lead)- Gen AI

Starlims Developer (ISG)

Senior Analyst - Rating

Power BI Senior Engineer

Front Line Manager - F&A - I2C 4C

Lead II - Data Science

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