remote customer experience associate Jobs – 143 Open Jobs Today

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Regulatory Compliance Officer

Megaport -
Remote

Apply Now

Job details

Permanent | Full-time

Qualifications

Oracle
AI

Full job description

About Megaport

We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

Our Team Culture

We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.

We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.

The Role

Megaport is looking for a Regulatory Compliance Officer to help ensure our global network operates responsibly and in compliance with regulatory, cyber security and privacy requirements.

Based in India at the Extreme office, you’ll be our local subject matter expert on the Telecom Regulatory Authority of India (TRAI) and the Department of Telecom’s (DoT) Unified License (UL) regulatory requirements.

This is not an entry level role. Candidates must have 2-3 years experience in a regulatory role, ideally coming from a Telecommunications background.

To be eligible for this position, you must be able to work from our Gurugram office immediately.

What You’ll Be Doing

Serve as the designated point of contact for our Indian regulatory obligations by managing our Unified License (UL) reporting, liaising with the Department of Telecom (DoT) and the Telecom Regulatory Authority of India (TRAI).
Prepare and coordinate licence applications, regulatory filings, and compliance reporting with telecommunications authorities and cloud regulations, while assisting the wider compliance team globally when required.
Research and track telecommunications, cyber security and cloud regulatory requirements, maintaining records of regulatory obligations, filings, and reporting deadlines.
Assist with security compliance certification activities such as ISO27001:2022 and SOC 2 Type 2.
Review and respond to notifications from law enforcement, third-party authorities and regulatory bodies, ensuring timely investigation and remediation.
Prepare reports and documentation to support cyber security and privacy incident investigations, regulatory compliance activities, and internal compliance processes.
Assist with customer security assurance activities such as responding to customer security and privacy questionnaires.

What We Are Looking For

- An Indian Citizen, with the ability to get government security clearance.
- 2-3 years experience in regulatory compliance, ideally within the telecommunications, technology, or cloud sectors.
- Experience acting as or liaising with a Nodal Officer for Telecommunications compliance matters.
- Practical experience working within the Indian telecommunications licensing and statutory filings under the Unified License (UL) framework), including the submission of regulator reporting to the Department to Telecommunications.
- Practical experience of working with the Telecom Regulatory Authority of India (TRAI) requirements and reporting.

What We Offer

*Subject to the internal policies of Megaport, which may be updated from time to time*:
Family health insurance according to complany policy
A motivated team combining industry experts and emerging talent.
Recognition programs – including Legend and Kudos Awards.
Health & wellness programs and mental well-being support.

Working Conditions, Locations and Hours

Full-time office-based role, at our Gurugram office
The working day is 8 hours, and the working week is 40 hours.
90-day notice period for resignation after the trial period
Working exclusively for Extreme Infocom Pvt. Ltd. and not for any other companies

#LI-DNI

If you have any questions, please reach out to Megaport's Talent Acquisition Team at [email protected]

NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team [email protected] directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".

All applications will be treated in confidence.

Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

customer experience associate jobs in remote

Regulatory Compliance Officer

Consultant - Veeva RIM Professional Services

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