Johnson controls Jobs

Technical Support Engineer 4
Johnson Controls —Pune, Maharashtra
- Full-time
- Engineering
- Bachelor's degree
3h
Senior Engineering Manager - Digital Solutions Development
Johnson Controls —Pune, Maharashtra
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- Azure
- DevOps
- APIs
Oracle Fusion RTR Solution Architect
Johnson Controls —Bengaluru, Karnataka
- Full-time
- Oracle
- Computer Science
- ERP systems
Senior Electrical Engineer - Pre-Sales & Engineering
Johnson Controls —Bengaluru, Karnataka
- Full-time
- AutoCAD
- Electrical experience
- Bachelor's degree
- Paid sick time
Technical Lead I Dot.Net (full stack role)
Johnson Controls —Pune, Maharashtra
- Full-time
- System design
- Master's degree
- Bachelor's degree
1d
PTC Functional Lead, Oracle Fusion Americas
Johnson Controls —Bengaluru, Karnataka
- Full-time
- Oracle
- Computer Science
- DevOps
Sr Developer - Enterprise integration
Johnson Controls —Pune, Maharashtra
- Full-time
- Azure
- DevOps
- APIs
10h
Content and Data Migration Specialist
Johnson Controls —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- Agile
Senior Manager – Industrial Refrigeration (Ammonia) Sales
Johnson Controls —Mumbai, Maharashtra
- Full-time
- Bachelor's degree
RTR Value Stream Lead, Oracle Fusion Americas
Johnson Controls —Bengaluru, Karnataka
- Full-time
- Oracle
- Computer Science
- DevOps
ELV Draftsman
Johnson Controls —Ahmedabad, Gujarat
- Full-time
- AutoCAD
- Microsoft Excel
- Bachelor's degree
- Paid sick time
PTF Value Stream Lead, Oracle Fusion Americas
Johnson Controls —Bengaluru, Karnataka
- Full-time
- Oracle
- Computer Science
- Inventory management
Sr Developer - Enterprise Integration
Johnson Controls —Pune, Maharashtra
- Full-time
- Azure
- APIs
- Agile
10h
PTP Value Stream Lead, Oracle Fusion Americas
Johnson Controls —Bengaluru, Karnataka
- Full-time
- Oracle
- Computer Science
- DevOps
Senior Manager- Solution development, Applied equipment
Johnson Controls —Mumbai, Maharashtra
- Full-time
- HVAC
- Communication skills
Senior Observability Lead – SRE
Johnson Controls —Mumbai, Maharashtra
- Full-time
- Azure
- Computer Science
- Engineering
17h
Fld Sales Rep II
Johnson Controls —Pune, Maharashtra
- Full-time
- Sales
- Presentation skills
- Bachelor's degree
10h
Senior Manager - Data Center HVAC Sales, Mumbai/Gurgaon
Johnson Controls —Gurugram, Haryana
- Full-time
- Microsoft Office
- HVAC
- Computer networking
Senior Manager - PSA Sales
Johnson Controls —Gurugram, Haryana
- Full-time
- Communication skills
- Health insurance
- Paid sick time
6d
Senior Software Engineer - Database design and management.
Johnson Controls —Bengaluru, Karnataka
- Full-time
- Oracle
- Java
- Master's degree
1d

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Technical Support Engineer 4

Johnson Controls -
Pune, Maharashtra

Apply Now

Job details

Full-time
3 hours ago

Qualifications

Engineering
Technical support
Bachelor's degree
Customer support
Information Technology

Full job description

Who we are?

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

Why JCI: https://www.youtube.com/watch?v=nrbigjbpxkg

Asia-Pacific LinkedIn: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/posts/?feedView=all

Career: The Power Behind Your Mission

OpenBlue: This is How a Space Comes Alive

What will you do?

Lead and manage advanced technical support operations, ensuring high service quality and customer satisfaction.
Define and execute the strategic roadmap for support functions in alignment with business and product goals.
Own and drive resolution of critical and complex customer escalations.
Collaborate with Product, Engineering, and Customer Success teams to resolve systemic issues and improve product quality.
Represent the support organization in product development lifecycle discussions, advocating for customer needs and supportability.
Identify opportunities for process improvements and implement innovative solutions to enhance support efficiency.
Develop and maintain support tools, knowledge bases, and troubleshooting frameworks.
Analyze support trends and metrics to drive continuous improvement and proactive issue resolution.
Mentor and guide junior engineers; contribute to training and skill development programs.
Ensure adherence to service level agreements (SLAs) and operational excellence standards.

What we look for?

Bachelor’s degree in Engineering, Information Technology, or a related field (or equivalent combination of education and experience).
Minimum 6 years of experience in technical support, customer support engineering, or related domains.
Strong experience in handling complex technical environments and enterprise-level customer issues.
Proven ability to lead escalations and work cross-functionally with engineering and product teams.
Familiarity with support tools, ticketing systems, and monitoring platforms.

What we offer:

We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents

Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.

Apply Now

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