Remote Technical associate Jobs – 109 Open Jobs Today

MFT - Associate Support Analyst
hirezy.ai —Remote
- ₹4,84,106.11 - ₹15,27,893.70 a year
- Full-time
- Remote
- Software troubleshooting
- Windows
- Bachelor's degree
Quick apply
4d
Network Support Executive
Techhansa solutions Private Limited —Remote
- Full-time
- Remote
- Computer Science
- Windows
- Microsoft Office
- Cell phone reimbursement
Quick apply
22h
Associate Project Manager – Digital Marketing
Lucien Solutions —Remote
- ₹20,000 - ₹30,000 a month
- Full-time
- Remote
- Project management
- Organizational skills
- Communication skills
- Work from home
Quick apply
1d
Quote Support Representative
hirezy.ai —Remote
- ₹10,940.69 - ₹34,567.27 a month
- Full-time
- Remote
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Product operation manager
NPS Prism —Remote
- Full-time
- Remote
- Data analysis skills
- Master's degree
- SQL
12h
Security Solution Architect
CSG —Remote
- Email
- Remote
- Azure
- Windows
- AWS
- Work from home
Product Manager IV - IN
Rackspace —Remote
- Full-time
- Remote
- Azure
- AWS
- Bachelor's degree
Azure Data Platform Lead(India)
Codvo.ai —Remote
- Remote
- Azure
- DevOps
- SQL
Regional Sales Manager - GBT Auto South (F/M/D)
Klüber Lubrication India Pvt. Ltd. —Remote
- Remote
- Sales
- Customer service
- Engineering
- Health insurance
Sales Engineer-2
SOTI Inc. —Remote
- Full-time
- Remote
- Customer service
- Windows
- Java
Oracle CPQ - Senior Associate
Elfonze Technologies —Remote
- Full-time
- Remote
- CRM software
- Oracle
- Sales
- Paid time off
Senior Solutions Engineer
SonicWall —Remote
- Remote
- Azure
- HIPAA
- AWS
Quick apply
Regional Sales Manager - Auto GBT North (F/M/D)
Klüber Lubrication India Pvt. Ltd. —Remote
- Remote
- Sales
- Engineering
- English
- Health insurance
SOC 2 Senior Manager (CPA US License) - India
Insight Assurance —Remote
- Remote
- Bachelor's degree
- Accounting
- Leadership
- Paid holidays
- Paid time off

I want to receive the latest job alerts for technical associate in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical associate jobs near remote

Digital Marketing Manager jobs in Remote

Platform Engineer jobs in Pune, Maharashtra

Product Manager jobs in Remote

Regional Sales Manager jobs in Remote

Solution Architect jobs in Remote

Sales Engineer jobs in Remote

Solutions Engineer jobs in Remote

Sales Support Representative jobs in Remote

Work From Home Network Engineer jobs in Mumbai, Maharashtra

Junior Network Engineer jobs in Bengaluru, Karnataka

Network Support Specialist jobs in Chandigarh G.p.o., Chandigarh, Chandigarh

Network Engineer ,infopark jobs in Kochi, Kerala

Hr Manager jobs in Tiruppur, Tamil Nadu

Digital Marketing Manager jobs in Indore, Madhya Pradesh

Quality Manager jobs in Mohali, Punjab

Digital Marketing Manager jobs in Surat, Gujarat

Digital Marketing Manager jobs in Gurugram, Haryana

Fertilizer Pesticide Companies, Marketing jobs in Patna, Bihar

Digital Marketing Internship jobs in Hyderabad, Telangana

Digital Marketing Manager jobs in Saravanampatti, Coimbatore, Tamil Nadu

MFT - Associate Support Analyst

hirezy.ai
Remote

Quick apply

Job details

Full-time
₹4,84,106.11 - ₹15,27,893.70 a year
4 days ago

Qualifications

FTP
TCP
Operating systems
Software troubleshooting
Software deployment
Windows
Technical support
Firewall
Bachelor's degree
Virtualization
Remote access software
Computer networking
DNS
Customer support
Linux
TCP/IP
Communication skills

Full job description

Roles and Responsibility

As an Associate Support Analyst, you will assist customers in troubleshooting technical challenges while continuously expanding your knowledge of our products, customer deployments, and various configurations.

We are looking for self-starters who enjoy problem-solving, exploring new technologies, and collaborating with a team to deliver exceptional customer support. This role offers a growth pathway into advanced support engineering and other technical roles within Fortra.

What You'll Do

Learn and Explore – Develop a strong understanding of Fortra’s secure file transfer products, including their configurations and customer deployment models. Actively seek opportunities to expand your technical knowledge.
Provide First-Line Support – Triage incoming support cases to assess urgency, troubleshoot effectively, and escalate when necessary.
Communicate Clearly – Engage with customers via email, phone, and case management platforms to provide timely, professional responses and solutions.
Investigate and Troubleshoot – Collect and analyze system data, identify potential causes, and resolve issues related to Fortra products, connectivity, and configurations.
Collaborate with Peers – Work closely with other support analysts and engineers to share knowledge, resolve complex issues, and improve troubleshooting processes.
Represent Fortra Professionally – Act as the face of the company by setting clear expectations, delivering quality service, and maintaining strong customer relationships.
Enhance Technical Expertise – Continuously develop your understanding of operating systems, networking, and software applications to improve problem-solving efficiency.

Qualifications

Strong desire to learn and grow in a technical support role.
Bachelor's degree in a technical field (preferred), or equivalent work experience.
Basic knowledge of Windows, Linux, macOS, (IBM i systems is advantageous), including experience in remote desktop, cloud, and virtualized environments.
Foundational understanding of TCP, File Transfer Protocols, and DNS, with troubleshooting knowledge in routing, firewalls, port management, and connectivity.
Strong problem-solving skills with a systematic approach to analyzing technical issues.
Excellent verbal and written communication skills, to guide customers through troubleshooting steps.
Ability to take initiative and work independently while also contributing within a team environment.
Previous experience in software support is a plus but not required—we prioritize curiosity and a willingness to learn!

Desirable Skills

Experience troubleshooting connectivity and networking issues related to TCP/IP, DNS, and FTP.
Familiarity with case management tools and customer support ticketing systems.
Exposure to cloud environments and virtualization platforms.
Knowledge of security principles related to software and network troubleshooting.
Prior experience in customer-facing technical roles.

Pay: ₹484,106.11 - ₹1,527,893.70 per year

Application Question(s):

Are you comfortable with a contractual position of 6months to 1year

Experience:

MFT: 3 years (Required)
Total: 3 years (Required)

Work Location: Remote

Quick apply

Refine Your Search

technical associate jobs in remote

MFT - Associate Support Analyst

Network Support Executive

Associate Project Manager – Digital Marketing

Quote Support Representative

Product operation manager

Security Solution Architect

Product Manager IV - IN

Azure Data Platform Lead(India)

Regional Sales Manager - GBT Auto South (F/M/D)

Sales Engineer-2

Oracle CPQ - Senior Associate

Senior Solutions Engineer

Regional Sales Manager - Auto GBT North (F/M/D)

SOC 2 Senior Manager (CPA US License) - India

I want to receive the latest job alerts for technical associate in remote

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected