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Admin cum Academic Counsellor
CAMFiN Global Academy —Calicut, Kerala
- ₹10,000 - ₹15,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
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Admin cum Academic Counsellor

CAMFiN Global Academy
Calicut, Kerala

Quick apply

Job details

Full-time
₹10,000 - ₹15,000 a month
2 days ago

Qualifications

Customer service
Malayalam
English
Academic counseling
Microsoft Office
Administrative experience
Presentation skills
Bachelor's degree
Computer skills
Communication skills
Time management

Full job description

Job Summary

CAMFiN Global Academy is seeking a proactive and enthusiastic Admin cum Academic Counselor to join our team. The ideal candidate should have 6 months to 1 year of experience in academic counseling, administration, telecalling, customer service, or a similar role. The candidate should possess excellent communication skills, administrative capabilities, and confidence in presenting videos to support the organization's branding and student engagement initiatives.

Key Responsibilities :

Academic Counseling & Admissions

Counsel prospective students and parents regarding courses, eligibility criteria, career opportunities, and admission procedures.
Handle inbound and outbound calls, WhatsApp inquiries, and walk-in enquiries.
Follow up with leads and convert enquiries into admissions.
Maintain positive relationships with students and parents throughout the admission process.
Achieve assigned admission and counseling targets.

Administration & Office Coordination

Manage day-to-day administrative activities of the branch.
Maintain student records, admission documents, attendance records, and other administrative files.
Coordinate with faculty, students, and management for smooth branch operations.
Assist in organizing events, seminars, workshops, and student activities.
Ensure proper documentation and compliance with organizational procedures.

Lead Management & CRM

Update and maintain CRM records accurately.
Track leads, follow-ups, admissions, and conversions.
Prepare daily, weekly, and monthly reports related to counseling and administrative activities.
Coordinate with management regarding lead status and branch performance.

Additional Responsibility – Video Presentation

Confidently present and appear in promotional, informational, and educational videos as required by the organization.
Represent the institution professionally in video presentations, student interactions, events, and promotional activities.
Support branding and marketing initiatives by participating in video shoots aimed at increasing brand visibility and audience engagement.

Requirements

6 months to 1 year of experience in Academic Counseling, Administration, Telecalling, Customer Service, or a related field.
Excellent communication skills in English and Malayalam.
Strong interpersonal and counseling skills.
Good computer proficiency, including MS Office, Google Workspace, and CRM systems.
Ability to multitask and manage administrative responsibilities efficiently.
Confidence and willingness to appear in videos and speak on camera.
Strong organizational and time-management skills.
Professional attitude and customer-focused approach.

Preferred Qualification

Bachelor's Degree in any discipline.
Experience in the education, training, or EdTech sector will be an added advantage.

Salary & Benefits

Salary: ₹15,000 – ₹20,000 per month (Based on experience and performance)
Performance-based incentives
Career growth opportunities
Professional and supportive work environment
Training and development opportunities

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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