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AES - DE - Generative AI Application Developers
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- Azure
- Software troubleshooting
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AES - DE - Generative AI Application Developers

Zensar Technologies -
India

Apply Now

Job details

Qualifications

Authentication
SSO
Azure
Software troubleshooting
MCP
Git
Bash (Unix shell)
Docker
Debian
JavaScript
REST
Ubuntu
Computer networking
DNS
GitHub
APIs
SSH
Linux
JSON
Cybersecurity
SaaS
AI
Python
Shell Scripting
VPN

Full job description

Endpoint Management & Configuration

Manage and configure macOS and Linux endpoints for Client employees across IT, Engineering, Finance, and other business units
Deploy, enroll, and maintain devices using Jamf Pro/Now — including MDM profiles, OS updates, app deployment, and compliance policies
Configure local environments for AI tool adoption — setting up Claude Desktop, API keys, local MCP clients, and related tooling on employee machines
Troubleshoot and resolve hardware, OS, and application issues on Mac and Linux platforms with fast turnaround

AI Enablement & MCP Support

Support Client employees in configuring and using Claude and MCP (Model Context Protocol) clients on their local machines
Guide users through connecting Claude to MCP servers — troubleshooting auth flows, config files (claude_desktop_config.json), and tool connections
Assist in debugging issues with AI coding tools (GitHub Copilot, Cursor, Claude Code) including IDE integration, token/auth errors, and API connectivity
Serve as a first-responder for MCP configuration issues — understanding client-server communication patterns, SSE/stdio transport modes, and local permissions

Developer & Power-User Support

Assist Client engineers with dev environment setup — Homebrew, pyenv/nvm/rbenv, Docker, VS Code extensions, Git configs, SSH key management
Perform bug triage and debugging assistance for environment-specific issues — distinguishing between OS-level, network, dependency, and application-layer problems
Support CLI-first workflows and scripting on bash/zsh — writing and reviewing shell scripts that automate routine configuration tasks
Participate in structured onboarding programs that equip new Client hires with day-one AI-ready setups

Documentation & Knowledge Management

Create and maintain internal runbooks, setup guides, and FAQs for Claude/MCP onboarding
Log recurring issues and contribute to a shared knowledge base for Zensar and Client IT teams
Conduct small-group walkthroughs and demos to accelerate AI tool adoption across non-technical business functions

REQUIRED SKILLS & EXPERIENCE

Endpoint & Platform Expertise

3+ years of hands-on experience supporting macOS in a corporate environment
Proficiency with Jamf Pro or Jamf Now — MDM enrollment, Smart Groups, policies, patch management, Self Service
Solid understanding of Linux (Ubuntu/Debian/RHEL) for developer workstation support
Experience with enterprise networking basics — VPN, DNS, certificates, proxy settings, firewall rules that commonly affect developer tools

AI & Developer Tooling

Familiarity with modern AI coding tools — Claude Code, GitHub Copilot, Cursor, or similar
Working knowledge of MCP (Model Context Protocol) concepts — understanding of what MCP clients and servers do, how to configure them locally, and how to troubleshoot connection issues
Comfort configuring JSON-based tool config files, environment variables, and API keys
Experience with REST APIs at a conceptual level — understanding HTTP methods, auth headers, and reading API error responses

Scripting & Debugging

Bash/Zsh scripting — writing automation scripts, diagnosing path/permission issues, parsing logs
Experience with package managers: Homebrew, apt/yum, pip, npm — resolving conflicts, version pinning
Methodical debugging approach — reading stack traces, checking logs, isolating environment variables
Basic Python or JS scripting to automate endpoint tasks or test API connectivity

NICE TO HAVE

Experience deploying Claude Desktop or Anthropic API in a corporate setting
Familiarity with SSO/IdP integrations (Okta, Azure AD) and how they affect tool authentication
Background in IT at a SaaS or cybersecurity company
Apple ACMT certification or equivalent
Exposure to zero-trust networking concepts (especially relevant in Client's security-focused culture)

SKILLS AT A GLANCE

macOS

Linux

Jamf Pro

MCP

Claude / AI Tools

Bash Scripting

Bug Triage

REST APIs

Apply Now

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