Ericsson Jobs

Senior Support Engineer - Cloud
Ericsson —Bengaluru, Karnataka
- Machine learning
DevSecOps Engineer
Ericsson —Bengaluru, Karnataka
- Master's degree
- AI
Head ASP Management
Ericsson —Mumbai, Maharashtra
- Engineering
- Bachelor's degree
Solution Architect
Ericsson —Kolkata, West Bengal
- Oracle
- Java
- Bachelor's degree
Senior 5G System Developer
Ericsson —Bengaluru, Karnataka
- Doctoral degree
- Java
- Master's degree
MFS SaaS Consultant
Ericsson —Noida, Uttar Pradesh
- Computer Science
- Data analysis skills
- Finance
5G L2 Test Framework Developer
Ericsson —Bengaluru, Karnataka
- Computer Science
- Java
- Master's degree
Technical Authority Expert
Ericsson —Bengaluru, Karnataka
- Java
- Linux
- Communication skills
Global Business Development Lead - Telco Security
Ericsson —Pune, Maharashtra
- Computer Science
- Engineering
- Master's degree
Senior Engineer - Static Timing Analysis
Ericsson —Bengaluru, Karnataka
- Master's degree
- Analysis skills
- Bachelor's degree
8d
Manager - Automation Architecture
Ericsson —Noida, Uttar Pradesh
- Engineering
- English
- Master's degree
Solution Architect - Packet core
Ericsson —Gurugram, Haryana
ASIC Top Level Verification-SW/C Testcase Developer
Ericsson —Bengaluru, Karnataka
- Communication skills
SaaS Security Posture Mgmt Engineer
Ericsson —Bengaluru, Karnataka
- Azure
- Salesforce
- Master's degree
14d
Senior Solution Integrator
Ericsson —Bengaluru, Karnataka
- Azure
- Oracle
- DevOps
10d
Senior Technical Authority Expert
Ericsson —Noida, Uttar Pradesh
- Oracle
- Scripting
- Linux
Senior Engineer - SDN
Ericsson —Noida, Uttar Pradesh
- Scripting
- Computer networking
- Python
Senior Engineer - IP SDN
Ericsson —Noida, Uttar Pradesh
- Communication skills
GCP Infra Engineer
Ericsson —Noida, Uttar Pradesh
- DevOps
- Java
- Scripting
Senior Engineer - ASIC Backend Synthesis
Ericsson —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Scripting

I want to receive the latest job alerts for ericsson

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ericsson jobs near

Engineer jobs in Bengaluru, Karnataka

Business Development Manager jobs in Pune, Maharashtra

Security Engineer jobs in Noida, Uttar Pradesh

Back End Developer jobs in Bengaluru, Karnataka

Senior Engineer jobs in Noida, Uttar Pradesh

Senior Engineer jobs in Bengaluru, Karnataka

Head Of Project Management jobs in Mumbai, Maharashtra

Software Test Engineer jobs in Bengaluru, Karnataka

Solution Architect jobs in Kolkata, West Bengal

Security Engineer jobs in Bengaluru, Karnataka

Internship , Electronics Engineer jobs in Kolkata, West Bengal

Civil Engineer , Dibrugarh jobs in Assam

Magarpatta City, Mechanical Engineer jobs in Pune, Maharashtra

Planning Engineer jobs in Ahmedabad, Gujarat

Electrical Engineer jobs in Navi Mumbai, Maharashtra

Solution Architect jobs in Chennai, Tamil Nadu

Solution Architect jobs in Kochi, Kerala

Government Architect jobs in West Bengal

Solution Architect jobs in Pune, Maharashtra

Architect jobs in Delhi

Senior Support Engineer - Cloud

Ericsson -
Bengaluru, Karnataka

Apply Now

Job details

Qualifications

Machine learning
Problem management

Full job description

Join our Team

About this opportunity:

We are seeking a dedicated and dynamic Support Engineer to join our innovative team. In this role, you will provide data-driven solutions to customer-reported problems in alignment with established processes and contracted Service Level Agreements. Focusing on fault prevention, identification, resolution, and stabilisation, you will expand your knowledge of our products, solutions, customer networks, and emerging technologies. With increasing experience, you'll take on a more instrumental role in handling operational and technical issues for our valued customers, specific solutions, or domains.

What you will do:

Own Customer Service Requests, managing them from contract validation, through issue resolution.
Play an active role in emergency situations to ensure timely restoration of customer networks.
Oversee SLA and KPI performance, driving enhancements through consultative approaches to ensure customer satisfaction and contractual fulfillment.
Conduct data-driven support, assisting in the prevention of service or performance degradation for our customers.
Plan and execute contracted software implementations in customer networks, maintaining functionality and efficiency.
Implement appropriate corrective actions in the event of unsuccessful software loading.

The skills you bring:

Customer Problem Management.
Change and Improvement Management.
Preemptive support competence.
CS Portfolio competence.
Data Analysis.
Negotiation.
Customer Success.
Machine Learning.
Customer Relationship Building.
CSR Handling Process.
Trade Compliance.
Knowledge Transfer and Reuse.
Knowledge Sharing and Collaboration Skills.
Release and change management.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Bangalore

Job details: Support Engineer

Job Stage: Job Stage 5

Primary Recruiter: Ankuri x

Hiring Manager: Anand Rangamani

Apply Now

Refine Your Search

Senior Support Engineer - Cloud

DevSecOps Engineer

Head ASP Management

Solution Architect

Senior 5G System Developer

MFS SaaS Consultant

5G L2 Test Framework Developer

Technical Authority Expert

Global Business Development Lead - Telco Security

Senior Engineer - Static Timing Analysis

Manager - Automation Architecture

Solution Architect - Packet core

ASIC Top Level Verification-SW/C Testcase Developer

SaaS Security Posture Mgmt Engineer

Senior Solution Integrator

Senior Technical Authority Expert

Senior Engineer - SDN

Senior Engineer - IP SDN

GCP Infra Engineer

Senior Engineer - ASIC Backend Synthesis

I want to receive the latest job alerts for ericsson

Explore jobs in more locations

Join our Team

Jobseeker tools

Employer Tools

Browse

Stay Connected