Barrackpur Kolkata West Bengal Front office executive Jobs – 130 Open Jobs Today

Guest Relations Manager
AccorHotel —Kolkata, West Bengal
- Full-time
- Management
- Leadership
- Restaurant
Quick apply
Front Office Associate
HOTEL BOOSQUET —Polba, West Bengal
- From ₹6,000 a month
- Weekend availability
- Hospitality
- English
- 12th Pass
- Commuter assistance
- Food provided
Quick apply
Women office assistant
Ad engeenering —Burrabazar, Kolkata, West Bengal
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Quick apply
Receptionist
Sudhir Memorial Institute LILUAH —Liluah, West Bengal
- ₹12,000 - ₹15,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
Account Assistant cum Office Assistant
Rocks Wooden Interior —Salt Lake City, West Bengal
- ₹12,000 - ₹18,000 a month
- Full-time
- Microsoft Excel
- Accounting
- Organisational skills
Quick apply
13d
Receptionist
Khan real estate and construction —Kolkata, West Bengal
- ₹5,000 - ₹7,000 a month
- Part-time
- Sales
- Customer service
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply
4d
Sales Coordinator (Back Office - Steel Industry)
Araspl Steels Privet Limited —B B D Bagh, Kolkata, West Bengal
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
14d
Sales and Marketing Assistant - Back Office
United Enterprises —Burrabazar, Kolkata, West Bengal
- ₹12,000 - ₹18,000 a month
- Full-time
- Microsoft Excel
- English
- In-person
- Cell phone reimbursement
- Paid sick time
Quick apply
9d
Front Office Assistant
Travel tech —Kolkata, West Bengal
- ₹8,351.39 - ₹9,856.06 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Food provided
Quick apply
Computer Operator cum Office Assistant
Karnika Industries Ltd —Barabazar H.O, Kolkata, West Bengal
- From ₹10,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer skills
Quick apply
Office Assistant / Office Boy
Banshi professional & Management Consultant Private Limited —Salt Lake, Kolkata, West Bengal
- ₹8,086 - ₹12,000 a month
- Full-time
- Microsoft Word
- Administrative experience
- 12th Pass
Quick apply
6d
Academic Advisor
Economical Research & Management —Kolkata, West Bengal
- Sales
- Social media management
- Customer service
Front Desk Receptionist
Sudhir Memorial Institute LILUAH —Liluah, West Bengal
- ₹12,000 - ₹15,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
11d
Office Assistant
Pandeys Fasteners —Kolkata, West Bengal
- From ₹8,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Cell phone reimbursement
- Paid sick time
Quick apply
Housekeeping Executive
IHCL —Kolkata, West Bengal
- Hospitality
- English
- Bachelor's degree
Back Office/Computer Assistant
PROCON ENGINEERS —B B D Bagh, Kolkata, West Bengal
- ₹7,000 - ₹10,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
2d
Receptionist cum Content Host
Terra Edifice Realty —Kolkata, West Bengal
- ₹10,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Paid sick time
Quick apply
Education Counsellor cum Receptionist
IAS Academy —Dam Dam, West Bengal
- ₹10,000 - ₹15,000 a month
- Full-time
- Sales
- Microsoft Office
- Recruiting
- Flexible schedule
- Paid sick time
Quick apply
5d
Office Assistant in a Travel Agency
SKY-SKETCH INDIA —Esplanade, Kolkata, West Bengal
- ₹11,000 - ₹12,000 a month
- Full-time
- Hospitality
- Up to 50% travel
- English
Quick apply
Lady Part time Office Assistant
DDJF Foundation —Kalimandir, Kolkata, West Bengal
- ₹5,000 - ₹6,000 a month
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Cell phone reimbursement
Quick apply
2d

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Guest Relations Manager

AccorHotel -
Kolkata, West Bengal

Quick apply

Job details

Full-time

Qualifications

Management
Upselling
Leadership

Full job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

The Guest Relations Manager is responsible and accountable for all operations in relation to the Guest Relations section whilst on duty.
All duties and tasks performed are to be procedurally correct, timely and consistently, effective and efficient work practices and guest service standards, that the guests’ first and last impressions of the hotel are lasting ones of genuine warmth and friendliness and of high standards.
Liaise with different departments for smooth and coordinated work.
Ensure to interact with the guests & enable the team to understand guest requirements.
To ensure that all guests of the hotel are checked in and checked out in an efficient, yet warm and friendly manner.
To ensure that all guests are provided with concise information concerning the services and facilities provided by the hotel.
F&B Service Planning
Ensure that the arrivals and departures for the day and relevant records are maintained.
Ensure quality in all aspects of work and among the staff in the restaurant.
People Management
Personally welcome and escort all guests of the hotel.
Authorize courtesies for V.I.P’s.
Ensure that regular training is conducted as per the standards.
Deal with the inquiries and complaints of the Guests tactfully and initiate follow-up action.
Financial Management
Responsible for maintaining high level of room sales, by up-selling.
Ensure that the log book is maintained.
Ensure maximum room occupancy within agreed overbooking policy.
Ensure to balance the accounts on a daily basis.
Operational Management
Responsible for ongoing communication of pertinence using the logbook provided to other shifts.
Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.
To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly.
To ensure that you are completely aware of the complete range of services and facilities that the hotel provides to its guests and visitors.
To ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.
To ensure that Guest Relations Desk is not left unattended at anytime whilst on duty.
To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency.
To acquire, through training provided, a complete knowledge of all policies and policies as set down by the hotel that relate specifically to the Guest Relations.
To ensure at all times that personal presentation is immaculate and your uniform or work clothes are in line with relevant Guest Relations and Hotel uniform and clothing codes.
To ensure that you as a Guest Relations Manager at the hotel have a comprehensive knowledge of town and what is happening within the city at all times, and to ensure that all guest enquiries are met with prompt, informative yet friendly solution.
To maintain and be aware of the importance of guest recognition.
Responsible for adhering to the rules and regulations of the hotel as set down in the Staff Handbook.
Managerial Qualities
Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness;
Ability to accept responsibility;
Self confidence, motivation, drive and tenacity;
Ability to enhance organizational performance;
Ability to clearly delegate tasks and responsibilities;
Ability to think strategically, inductively, and creatively;
And the propensity to recognize and acknowledge other peoples’ ideas.
Occupational Health & Safety
Employee Responsibility
All employees to safeguard their health and safety, and the health and safety of others, in the workplace.
Replacement and Temporary Mission:
Be ready and responsible for any job, which may be assigned by the Management.

Additional Information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Quick apply

Refine Your Search

front office executive jobs in barrackpur kolkata west bengal

Guest Relations Manager

Front Office Associate

Women office assistant

Receptionist

Account Assistant cum Office Assistant

Receptionist

Sales Coordinator (Back Office - Steel Industry)

Sales and Marketing Assistant - Back Office

Front Office Assistant

Computer Operator cum Office Assistant

Office Assistant / Office Boy

Academic Advisor

Front Desk Receptionist

Office Assistant

Housekeeping Executive

Back Office/Computer Assistant

Receptionist cum Content Host

Education Counsellor cum Receptionist

Office Assistant in a Travel Agency

Lady Part time Office Assistant

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