Chennai Tamil Nadu Senior staff engineer Jobs – 105 Open Jobs Today

IT Helpdesk Engineer
Bloom Electronics Private Limited —Chennai, Tamil Nadu
- Up to ₹16,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Commuter assistance
- Health insurance
Quick apply
Sr. Engineer Tool Room
Sharda Motor Industries —Chennai, Tamil Nadu
SONiC Networking SW Developer
Celestica —Guindy, Chennai, Tamil Nadu
- Remote
- C++
- Bachelor's degree
- Travel
Senior Java Developer
Caterpillar —Chennai, Tamil Nadu
- Full-time
- Java
- Analysis skills
- APIs
Technical Support Engineer – Networking & Device Configuration
Etiicos —Madipakkam, Chennai, Tamil Nadu
- ₹15,000 - ₹25,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Master's degree
- Health insurance
- Cell phone reimbursement
Quick apply
9d
Electrical Engineer 3
CDM Smith —Chennai, Tamil Nadu
- Microsoft Word
- AutoCAD
- Microsoft Excel
Electrical Engineer 5
CDM Smith —Chennai, Tamil Nadu
- Microsoft Word
- AutoCAD
- Microsoft Excel

Other jobs to consider

Find your next job by exploring related positions.

Operations Manager, 3-5 Years, Consulting & Services
GrowValley —Chennai, Tamil Nadu
Proven experience working closely with sales, business development, account management, or other revenue-generating teams. In This Role, You Will*.
₹60,000 - ₹80,000 a month
Quick apply
8d
Senior Manager Supply Chain Management
Nordex SE —Chennai, Tamil Nadu
You would coordinate with various areas to guarantee supplies and maintain reliable material inventories, ensuring efficient supply and logistics operations and…

I want to receive the latest job alerts for senior staff engineer in chennai tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior staff engineer jobs near chennai tamil nadu

Senior Java Developer jobs in Chennai, Tamil Nadu

Tooling Engineer jobs in Chennai, Tamil Nadu

Electrical Engineer jobs in Chennai, Tamil Nadu

Design Engineer jobs in Tirunelveli, Tamil Nadu

Helpdesk Engineer jobs in Bhiwadi, Rajasthan

Quality Engineer jobs in Nagpur, Maharashtra

Helpdesk Engineer jobs in Remote

Design Engineer jobs in Coimbatore, Tamil Nadu

Field Network Engineer jobs in Tamil Nadu

Helpdesk Engineer jobs in Bhopal, Madhya Pradesh

Helpdesk Engineer jobs in Bengaluru, Karnataka

Senior Java Developer jobs in Kochi, Kerala

Python Developer jobs in Kochi, Kerala

React Js Developer jobs in Noida, Uttar Pradesh

Java Internship jobs in Hyderabad, Telangana

Laravel Developer jobs in Kochi, Kerala

Senior Java Developer jobs in Bengaluru, Karnataka

Tooling Engineer jobs in Mumbai, Maharashtra

Biomedical Engineer jobs in Chennai, Tamil Nadu

Tooling Engineer jobs in Bommasandra Industrial Estate, Bengaluru, Karnataka

IT Helpdesk Engineer

Bloom Electronics Private Limited
Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
Up to ₹16,000 a month

Benefits

Commuter assistance
Health insurance

Qualifications

ITIL Certification
Computer Science
Software troubleshooting
Customer service
Windows
Technical support
Microsoft Office
Analysis skills
Bachelor's degree
Remote access software
Computer networking
MacOS
Communication skills
Active Directory
CompTIA A+
Help desk
Information Technology

Full job description

Job Title: Helpdesk Engineer

Location: Chennai Port

Department: IT Support

Reports To: Team Leader

Job Overview:

The Helpdesk Engineer provides technical support and assistance to end-users for a variety of hardware and software issues. This role involves troubleshooting, diagnosing, and resolving technical problems while ensuring exceptional customer service and maintaining user satisfaction. The Helpdesk Engineer is also responsible for documenting issues and solutions and escalating more complex problems to higher-level IT staff as necessary.

Key Roles & Responsibilities:

Technical Support: Provide first-line support to end-users via phone, email, and chat. Troubleshoot hardware and software issues, including operating systems, applications, and networking problems.
Issue Resolution: Diagnose and resolve technical problems related to desktops, laptops, printers, and other peripherals. Assist with system configurations, installations, and updates.
Documentation: Maintain accurate records of support requests, solutions, and user interactions using a ticketing system. Document common issues and solutions for future reference.
User Assistance: Guide users through problem-solving processes and offer clear, concise instructions to help them resolve their issues independently.
Escalation: Identify and escalate complex or unresolved issues to senior IT staff or specialized teams. Follow up to ensure timely resolution.
Training: Provide basic training and support to users on new systems and software applications. Assist with onboarding of new employees by setting up accounts and providing initial training.
System Monitoring: Monitor system performance and perform routine checks to ensure the stability and security of IT infrastructure.
Inventory Management: Assist with the tracking and management of IT inventory, including hardware and software assets.
Continuous Improvement: Stay updated with industry trends and advancements to continually improve support processes and enhance technical skills.

Qualifications:

Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
Experience: Proven experience in a helpdesk or technical support role, with a solid understanding of computer systems, networks, and software applications.
Technical Skills: Proficiency in Windows and Mac OS environments, as well as experience with common productivity software (e.g., Microsoft Office Suite). Knowledge of Active Directory, remote desktop tools, and ticketing systems is a plus.
Certifications: Relevant certifications such as CompTIA A+, ITIL Foundation, or similar are preferred.
Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.
Problem-Solving: Strong analytical and troubleshooting skills with a keen attention to detail.
Customer Service: Demonstrated ability to deliver high-quality customer service and maintain professionalism under pressure.

Work Environment:

This position may involve working in a fast-paced environment with occasional after-hours support as needed.
The role may require sitting for extended periods and using a computer for the majority of the workday.

Preferred Skills:

Having Knowledge in Hardware, Windows Desktop OS level issues, Printers troubleshooting.
Basic Network knowledge & troubleshooting skills
Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards

Why Join Us:

Career Growth: Opportunities for professional development and career advancement.
Dynamic Environment: Work in a fast-paced and challenging environment with a focus on achieving results.
Competitive Compensation: Attractive salary and comprehensive benefits package.
Collaborative Culture: Join a supportive and dedicated team committed to success and innovation.

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and interest in the position to [email address] with the subject line "Helpdesk Engineer Application."

Job Types: Full-time, Permanent

Pay: Up to ₹16,000.00 per month

Benefits:

Commuter assistance
Health insurance

Experience:

total work: 1 year (Preferred)

Work Location: In person

Quick apply

Refine Your Search

senior staff engineer jobs in chennai tamil nadu

IT Helpdesk Engineer

Sr. Engineer Tool Room

SONiC Networking SW Developer

Senior Java Developer

Technical Support Engineer – Networking & Device Configuration

Electrical Engineer 3

Electrical Engineer 5

Other jobs to consider

I want to receive the latest job alerts for senior staff engineer in chennai tamil nadu

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected