Alwarpet Chennai Tamil Nadu Customer support representative Jobs – 119 Open Jobs Today

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The sales representative you will responsible for strong understanding of the sales process and excel at generating leads, building relationships, in preparing…

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Senior Systems Engineer - Enterprise

Fortinet -
Chennai, Tamil Nadu

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Job details

Full-time

Qualifications

Sales
Firewall
Systems engineering
Cybersecurity
Communication skills

Full job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Pre-Sales System Engineer to contribute to the success of our rapidly growing business.

You would act as the key Systems Engineer to work closely with a sales representative in south India to handle enterprise accounts customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

As a Pre-Sales System Engineer you will:

Play an integral role in new business solution pitches, foster long-term relationships, to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.

Pre-sales - assist in qualifying sales leads from a technical standpoint.
Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.
Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.
Conversant with networking applications and solutions.
Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customer's technical issues.
Understand and follow escalation process
Provide channel partners sustainable training on Fortinet solutions and competitive differentiation
Provide channel partners technical expertise and oversight as required
Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner’s ability to sell Fortinet solutions
Provide complex design and systems engineering configurations
Maintain a high level of technical knowledge of Cyber security solutions and the relevant industry
Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives
Participate in the development and support of presentations for customers and partners
Clearly articulate technical elements of the Fortinet value proposition to customers and partners
Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
Effectively negotiate and pursue conflict resolution
Lead strategic (organizational) opportunities and proactively provide consultative support
Create customer documentation for POC

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

Network, Cloud, Application and End point Security solutions such as SDWAN, NG Firewall, Application Delivery, SASE, Web Application Firewall, ZTNA, EDR/XDR etc.
NOC/SOC Solutions such as SIEM, SOAR etc.
Mobile core specific solutions such as GiFW, CGN, SecGW etc.
Security solutions for Public and Private clouds.
Knowledge of Fortinet Products / Solution and its competition.
Should be able to do the POC to demonstrate the Fortinet Solutions to customers.
Willing to travel across India. Approx. travel 25%.
Good communication and presentation skill.

Apply Now

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customer support representative jobs in alwarpet chennai tamil nadu

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