Role description
User Access CoordinationTo own and administer user access for the Tesco People and Finance transformation projects predominately in Fusion SaaS but also encompassing related PaaS and IaaS products This activity includes user account provisioning role assignment password resets obtaining approvals in accordance with the defined process and raising online support requests to provide access to cloud services such as Developer Cloud Service Additional responsibilities include assisting with the creation and management of test users including knowledge of the hire process for employees and contingent workers within Fusion To liaise with internal project stakeholders and teams as well as external supporting functions OPC OMCS
Knowledge of the following
oFusion SaaS
oWebLogic Administration Console
oOracle Database
Knowledge of Fusion Middleware PaaS and IaaS component stack
Ability to prioritize incoming requests taking into account urgency severity and scope
Creation and management of Oracle support SRs Support Request and RFCs Request For Change
Maintenance of tracking documents via Excel
Basic understanding of LDAP to understand and help diagnose issues relating to integration Fusion AD integration and account creation
Clone CoordinationManagement of interventions with Oracle Cloud Operations Oracle Support and OMCS with regard to the P2T and T2T cloning processes together with coordination of the downstream changes for PaaS and IaaS infrastructure This involves the following types of activities
Monitor and check for notifications clones patches outages
Check Cloud service portal
HCM SFTP password resets via Cloud Service Portal
Follow current cloning process for SaaS PaaS IaaS
Perform any Post Cloning tasks
Updating documentation and tracking
Act as facilitatorsgatekeepers for clone requestsissues
Raise necessary SRs and RFCs for cloning
SaaS PaaS IaaS Patch Planning and CommunicationRFC Change analysis scheduling and approval
Communication for environment changes and upcoming SAAS patchingdeployments including coordination of the planning across all parts of the programme
Managing environment usage and impacts with various Oracle and Tesco work streams
Analysis of technical RFCs for PAAS and IAAS changes such as eBusiness refresh and SOA schema refresh
Analysis and review of patch set updates for relevant software upon release within Oracle Support in order to remain current and aligned across all PaaS and IaaS environments
Capacity analysis and forecast planning for growth to reduce impact of capacity issues To reduce project impact due to constant SRs for space increases once existing limitations reached prior to DM capacity analysis six SRs raised and impact caused since recommendation implemented zero SRs and impact
PAAS and IAAS database and application patch analysis focusing on most appropriate patch levels and implications of recommended patches and patch bundles on the environments and existing patch levels
Understanding of the endtoend architecture to assist the program with efficient and appropriate environment usage such as shared components for Data Migration MFTCS recommendation of SOA partitioning and purging processes
PaaSIaaS Technical Specialization Change management liaison between project and OMCS infra validating requestschanges schedulingapproving across multiple stakeholders Prod and nonProd People and Finance Programmes
Connectivity management for Crossservice integrations capturing requirements sanity checking coordinating with OMCS implementation team validating focus on People assisting Finance
Technical Assistance to Dev teams on adhoc infra issues
Technical Assistance to OMCS teams on adhoc infra issuesplanning DR connectivity DevCS security sizing etc
Skills
Mandatory Skills : Oracle SaaS - Projects
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
