remote customer experience associate Jobs – 149 Open Jobs Today

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customer experience associate jobs near remote

Program Operations & Growth Associate

SPARK+ Technologies -
Remote

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Job details

Fresher | Full-time
₹14,000 - ₹18,000 a month
22 hours ago

Benefits

Paid time off
Work from home
Flexible schedule

Qualifications

Microsoft Excel
Spark
Working with students
Computer networking
Organizational skills
SaaS
Communication skills

Full job description

Description

Role: Program Operations & Growth Associate

Company : Spark+

Pay: 14000-18000 INR per month

About the Role

SPARK+ Academia is the training and upskilling vertical of SPARK+ Technologies. It runs skilling and upskilling programs for students and freshers using SOLO Network as the platform layer for learner engagement, skills visibility, credentials, and outcome tracking.

We are looking for a Program Operations & Growth Associate to support the execution, growth, and stakeholder coordination of SPARK+ Academia programs. The role involves managing day-to-day program operations, increasing learner participation, coordinating with institutions and employer partners, supporting program presentations, and driving placement-linked outcomes.

Key Responsibilities

Manage day-to-day operations of SPARK+ Academia programs.
Coordinate with students, freshers, institutions, employers, NGO partners, and internal teams.
Support learner onboarding, communication, engagement, and follow-ups.
Drive participation and engagement across program activities, webinars, sessions, and campaigns.
Support institutional and ecosystem partner coordination for program adoption and growth.
Present program details clearly to students, institutions, employers, and ecosystem partners.
Coordinate with employer partners for hiring requirements, candidate shortlisting, interview follow-ups, and placement support.
Track learner progress, attendance, feedback, issues, program updates, and outcomes.
Maintain reports, trackers, and operational data using Excel or Google Sheets.
Use SOLO Network for learner tracking, credentials, engagement, and outcome visibility.
Support demos, virtual sessions, employer interactions, and community engagement activities.
Identify gaps in execution and suggest improvements to improve participation, completion, and outcomes.
Ensure timely follow-ups, task completion, and smooth communication across stakeholders.

Requirements

Strong communication, coordination, and follow-up skills.
Strong presentation orientation with the ability to explain program details clearly to different stakeholders.
Interest in education, skilling, upskilling, employability, and workforce development.
Ability to work with students, institutions, employers, partners, and internal teams.
Basic understanding of digital platforms, SaaS, edtech, or skilling programs.
Familiarity with Excel, Google Sheets, or basic reporting tools.
Good organizational skills and attention to detail.
Ability to manage multiple tasks in a structured and timely manner.
Ownership mindset, problem-solving ability, and willingness to learn.
Professional attitude and consistency in work.

What You’ll Gain

Hands-on experience in growing and managing skilling and employability programs.
Exposure to students, institutions, employers, NGO partners, and ecosystem stakeholders.
Practical understanding of SOLO Network and skills-first platform operations.
Experience in program operations, growth, stakeholder management, reporting, presentations, and outcome tracking.
Opportunity to build strong skills in communication, coordination, partnerships, execution, and growth operations.

Good to Have

Exposure to program operations, growth, partnerships, customer success, edtech, training, or placement coordination.
Experience in learner engagement, community building, outreach, or stakeholder coordination.
Interest in technology-driven education and product-led program management.

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

Flexible schedule
Paid time off
Work from home

Work Location: Remote

Quick apply

Refine Your Search

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