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Relationship Manager
WindStream.in —Dehradun, Uttarakhand
- ₹18,205.36 - ₹32,606.12 a month
- Full-time
- Customer service
- Business development
- Internship
- Health insurance
- Cell phone reimbursement
Quick apply
20h

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Relationship Manager

WindStream.in -
Dehradun, Uttarakhand

Quick apply

Job details

Student job | Permanent | Fresher | Full-time | Internship
₹18,205.36 - ₹32,606.12 a month
20 hours ago

Benefits

Internet reimbursement
Provident Fund
Health insurance
Cell phone reimbursement
Work from home

Qualifications

Customer service
Upselling
Business development
Customer relationship management
Banking

Full job description

WindStream is seeking a proactive and customer-focused Relationship Manager to manage client relationships, drive sales growth, and ensure seamless service support. The ideal candidate should be capable of handling both customer acquisition and post-sales relationship management while maintaining high customer satisfaction levels.

Key ResponsibilitiesSales & Business Development

Generate new business opportunities through direct sales, referrals, and networking.
Meet monthly and quarterly sales targets.
Identify customer requirements and propose suitable telecom, internet, IoT, and technology solutions.
Prepare quotations, proposals, and service agreements.
Conduct client meetings and product presentations.

Relationship Management

Build and maintain long-term relationships with corporate and retail customers.
Act as the primary point of contact for assigned clients.
Ensure regular follow-ups and account reviews.
Identify upselling and cross-selling opportunities within existing accounts.

Service Support & Customer Success

Coordinate with technical and operations teams for timely issue resolution.
Track service requests and ensure adherence to SLA commitments.
Handle customer escalations professionally and efficiently.
Monitor customer satisfaction and retention.

Reporting & Documentation

Maintain accurate records in CRM systems.
Prepare daily, weekly, and monthly activity reports.
Track leads, conversions, renewals, and customer feedback.

Pay: ₹18,205.36 - ₹32,606.12 per month

Benefits:

Cell phone reimbursement
Health insurance
Internet reimbursement
Provident Fund
Work from home

Work Location: In person

Quick apply

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