Remote Customer experience associate Jobs – 146 Open Jobs Today

Customer Success Operations Associate
Augusta Hitech Soft Solutions —Remote
- Full-time
- Remote
- Administrative experience
- Data entry
1d
Business Development Associate
Pawtura Naturals —Remote
- ₹5,000 - ₹12,000 a month
- Part-time
- Remote
- Sales
- English
- Business development
- Work from home
- Flexible schedule
Quick apply
Accountant/Bookkeeper
DEEPAK R GOEL & ASSOCIATES —Remote
- Remote
- Microsoft Excel
- Oracle
- Finance
- Health insurance
- Paid time off
Quick apply
12d
Sales & Marketing Intern
Bellgo Private Limited —Remote
- ₹5,000 - ₹8,000 a month
- Part-time
- Remote
- English
- Computer skills
- Internship
- Work from home
Quick apply
Business Development Associate Intern
Malwa Trekker —Remote
- ₹2,000 a month
- Remote
- Sales
- Business development
- Internship
- Work from home
- Flexible schedule
Quick apply
19h
Executive - Sales and Technical Services (F/M/D)
SurTec Chemicals India Pvt. Ltd. —Remote
- Remote
- B.Sc
- Bachelor's degree
14d
Sales Specialist
TalentGum —Remote
- ₹20,000 - ₹30,000 a month
- Weekend availability
- Remote
- Sales
- Public speaking
- Master's degree
- Health insurance
- Work from home
Quick apply
7d
Managing director / Sales Director/ County Head | Remote | Worldwide
UKIYO AI PRIVATE LIMITED —Remote
- ₹1,50,000 - ₹2,50,000 a year
- Part-time
- Remote
- Sales
- Marketing
- Master's degree
Quick apply
Associate Principal Engineer, CRM Salesforce
Nagarro —Remote
- Remote
- Oracle
- Salesforce
- AWS
Quick apply
Corporate Development M&A
Harris Computer Systems —Remote
- Full-time
- Remote
- Salesforce
- English
- Research
Sales Associate - Hotel
Nasiklub Hotel —Remote
- ₹12,500 - ₹16,000 a month
- Weekend availability
- Remote
- Hospitality
- Sales
- Customer service
Quick apply
Client Service Team Lead - Luxury Travel
Fresh Prints —Remote
- ₹1,200 - ₹1,600 a month
- Full-time
- Remote
- Hospitality
- Mentoring
- Leadership
Quick apply
Consultant - Vault Safety
Veeva Systems —Remote
- Full-time
- Remote
- Computer Science
- English
- SQL
- Health insurance
- Work from home
Cloud System Engineer
Infor —Remote
- Remote
- Azure
- Windows
- AWS
Regional Sales Manager - GBT Auto South (F/M/D)
Klüber Lubrication India Pvt. Ltd. —Remote
- Remote
- Sales
- Customer service
- Engineering
- Health insurance
Oracle CPQ
FuGenEd ( Creating Opportunities For Deserving) —Remote
- ₹700 - ₹900 an hour
- Full-time
- Remote
- Microsoft Excel
- Oracle
- Sales
- Paid time off
Quick apply
Territory Manager India East
XPEL —Remote
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Cloud Hosting SME
General Dynamics Information Technology —Remote
- Remote
- Azure
- Windows
- SQL
- Paid holidays
- Work from home
Sales Engineer-2
SOTI Inc. —Remote
- Full-time
- Remote
- Customer service
- Windows
- Java
Territory Manager - Central India
XPEL —Remote
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d

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customer experience associate jobs near remote

Customer Success Operations Associate

Augusta Hitech Soft Solutions
Remote

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Job details

Full-time
1 day ago

Qualifications

Operations management
Administrative experience
Data entry

Full job description

Required Skills: Customer Success, Operations Management

Country: India

Name of the position: Customer Success Operations Associate

Location: Chennai/ Coimbatore

No. of resources needed : 01

Mode: Fulltime

Shift : US shift (7pm to 4am IST)

Years of experience: 1+ Years

Responsibilities :

1. Administrative Support: Handle routine paperwork, data entry, and documentation maintenance, such as updating client profiles, knowledge bases, internal reports, and writing drafts of Statements of Work (SOWs) for review by Account Managers.

2. Scheduling and Coordination: Schedule interviews for new resources, client meetings, or training sessions; coordinate cross-functional activities like resource allocation and collaborate with the Talent Acquisition team on sourcing, screening, and onboarding needs.

3. Onboarding and Offboarding Resources: Manage the end-to-end process for onboarding new team members or consultants (e.g., setup in systems, training coordination, and Background Verification/BGV processes) and offboarding (e.g., access revocation, knowledge transfer) to ensure compliance and seamless transitions.

4. Logistics Management: Coordinate shipments of equipment like laptops or other hardware for resources, tracking delivery and resolving any delays.

5. Timesheet and Compliance Follow-Up: Monitor and follow up on timesheets for resources, ensuring accuracy, timely submission, and compliance with company policies or client contracts; assist with BGV follow-ups as needed.

6. Issue Resolution for Resources: Address day-to-day issues faced by resources (e.g., technical glitches, access problems, or workflow bottlenecks) through ticket management, escalation to relevant teams, and quick fixes.

7. Reporting and Metrics Tracking: Compile basic reports on resource utilization, account health, or operational metrics; prepare monthly client meeting reports summarizing key discussions, action items, and outcomes; assist in drafting Quarterly Business Review (QBR) reports with data aggregation, visualizations, and initial insights to support AM presentations.

8. Process Optimization: Identify inefficiencies in CS operations, automate repetitive tasks (e.g., notifications or reports), and maintain internal systems like CRMs or customer success platforms.

9. Cross-Functional Collaboration: Work with HR, IT, finance, Talent Acquisition, and other departments to streamline processes, such as billing inquiries, support tickets, or SOW finalizations.

Apply Now

Refine Your Search

customer experience associate jobs in remote

Customer Success Operations Associate

Business Development Associate

Accountant/Bookkeeper

Sales & Marketing Intern

Business Development Associate Intern

Executive - Sales and Technical Services (F/M/D)

Sales Specialist

Managing director / Sales Director/ County Head | Remote | Worldwide

Associate Principal Engineer, CRM Salesforce

Corporate Development M&A

Sales Associate - Hotel

Client Service Team Lead - Luxury Travel

Consultant - Vault Safety

Cloud System Engineer

Regional Sales Manager - GBT Auto South (F/M/D)

Oracle CPQ

Territory Manager India East

Cloud Hosting SME

Sales Engineer-2

Territory Manager - Central India

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