Ericsson Jobs

Senior Technical Authority Expert
Ericsson —Noida, Uttar Pradesh
- Oracle
- Scripting
- Linux
Senior Engineer - ASIC Verification
Ericsson —Chennai, Tamil Nadu
- English
- Electrical experience
- Bachelor's degree
2d
ASIC Top Level Verification-SW/C Testcase Developer
Ericsson —Bengaluru, Karnataka
- Communication skills
Senior Engineer - Low Power Design
Ericsson —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Scripting
4d
GCP Infra Engineer
Ericsson —Noida, Uttar Pradesh
- DevOps
- Java
- Scripting
Sr. Software Architect-AI
Ericsson —Bengaluru, Karnataka
- Azure
- Computer Science
- Master's degree
Lead Engineer - ASIC Verification
Ericsson —Bengaluru, Karnataka
- English
- Electrical experience
- Bachelor's degree
Senior Engineer - Physical Design
Ericsson —Bengaluru, Karnataka
- Master's degree
- Bachelor's degree
- Scripting
2d
Experienced Engineer - ASIC Design
Ericsson —Chennai, Tamil Nadu
- English
- Electrical experience
- Bachelor's degree
2d
Lead Engineer - ASIC Design
Ericsson —Bengaluru, Karnataka
- English
- Electrical experience
- Bachelor's degree
Senior Engineer - ASIC Design
Ericsson —Chennai, Tamil Nadu
- English
- Electrical experience
- Bachelor's degree
2d
EDA2 L2 Domain Support Specialist
Ericsson —Noida, Uttar Pradesh
- Azure
- Oracle
- Software troubleshooting

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Senior Technical Authority Expert

Ericsson -
Noida, Uttar Pradesh

Apply Now

Job details

Qualifications

Oracle
Cassandra
Kubernetes
Load balancing
MongoDB
PostgreSQL
Virtualization
Scripting
VMWare
Linux
Communication skills
Python
Shell Scripting
Negotiation
MySQL

Full job description

Join our Team

About this opportunity:
We are looking for an Integration Engineer that will be responsible for the coordination, management, execution and proactive, reactive maintenance activities. This person shall ensure that the services provided to customers are continuously available and maintaining Service Level Agreement (SLA) performance levels.

Job Responsibilities:
Customer issue handling via Customer Service Request/On-call.
Handling technical investigation and if required coordinating with development and 3PP team.
Handling emergency recoveries upon customer requests.
Investigation reporting to the customer.
Software Update Management (SUM) handling.
Act as investigation Leader for customer issues.
Acting as a SPOC for multiple solutions towards customer.
Handling both hardware and software issues.
Issue tracking skill.

Qualifications & Experience:
6+ years of hands-on experience on Ericsson BSS/OSS products like and not limited to Charging System, Mediation, FDP, CIS, CBEL, DxP, DMP, ENM.
Experience in understanding and handling end to end requirement of the customer.
Good Knowledge of Linux with hands-on experience.
Experience in Python and Shell scripting.
Database knowledge (Oracle, Postgres, MySQL, Cassandra, MongoDB)
Technical support environment exposure, working with tickets, priorities, Service Level Agreements
Understanding of virtualization, such as VMware. Knowledge of F5, Dockers & Kubernetes is an added advantage.
Responsible for MOP/SOP creation/version control for process documents.
Ability to handle inbound technical inquiries effectively through the use of proactive customer service and proven technical troubleshooting procedures.
Negotiation & argumentation skills
Planning & organizing skills
Delivering results & meeting customer expectations
Presentation & communication skill

“All academic credentials must be from recognized and accredited institutions and are further subject to verification.”

Apply Now

Refine Your Search

Senior Technical Authority Expert

Senior Engineer - ASIC Verification

ASIC Top Level Verification-SW/C Testcase Developer

Senior Engineer - Low Power Design

GCP Infra Engineer

Sr. Software Architect-AI

Lead Engineer - ASIC Verification

Senior Engineer - Physical Design

Experienced Engineer - ASIC Design

Lead Engineer - ASIC Design

Senior Engineer - ASIC Design

EDA2 L2 Domain Support Specialist

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