Manager software engineering virtualization Jobs

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- Full-time
- Software troubleshooting
- DevOps
- English
Quick apply
5h
Storage L2 Technical Support Engineer
hyre global service pvt.ltd. —Pune, Maharashtra
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5h
Staff Platform Engineer
Cylsys Software Solution Pvt. Ltd —Mumbai, Maharashtra
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Quick apply
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Staff Cloud AI Engineer
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Staff TechOps Engineer

Cylsys Software Solution Pvt. Ltd -
Mumbai, Maharashtra

Quick apply

Job details

Permanent | Full-time
₹12,52,322.78 - ₹25,45,233.81 a year
5 hours ago

Benefits

Provident Fund

Qualifications

Microsoft Windows Server
CI/CD
TCP
Incident management
Software troubleshooting
Kubernetes
DevOps
FileNet
Configuration management
Git
English
Java
Bash (Unix shell)
Docker
Continuous integration
Splunk
Scripting
DNS
GitHub
APIs
Linux
TCP/IP
Middleware
Diploma
Jenkins
GitLab
Communication skills
Python
PowerShell
High availability
Identity & access management
Information Technology
VPN

Full job description

Staff TechOps Engineer

Summary / Key Responsibilities

The Staff TechOps Engineer is responsible for ensuring the stability, availability, performance, security, and reliability of production systems and enterprise platforms. The role focuses on managing infrastructure, middleware, cloud environments, monitoring solutions, incident response, automation, deployments, backups, disaster recovery, and operational excellence while supporting mission-critical business applications.

Key Functions & ResponsibilitiesInfrastructure & Platform Administration

Deploy, configure, administer, and maintain:
Linux Servers
Windows Servers
Cloud Services
Middleware Platforms
Production Environments
Ensure systems meet high availability, scalability, performance, and security requirements.

IBM Cloud Pak Support

Deploy, configure, administer, and support IBM Cloud Pak for Business Automation (CP4BA) components, including:

Business Automation Workflow (BAW)
Operational Decision Manager (ODM)
FileNet Content Manager
Business Automation Navigator
Associated platform services and integrations

Middleware & Integration Support

Troubleshoot and resolve issues related to:
Integration Flows
Messaging Platforms
API Gateways
Workflow Processing
Middleware Services
Enterprise Application Integrations
Support and optimize enterprise integrations across distributed environments.

Monitoring, Observability & Reliability

Monitor and maintain:
Infrastructure
Cloud environments
Virtualization platforms
Networking components
Storage systems
Container platforms
Implement and manage:
Monitoring Solutions
Logging Platforms
Alerting Systems
Observability Tools
Proactively identify and prevent:
Service outages
Performance degradation
Capacity bottlenecks
Infrastructure failures

Incident & Problem Management

Manage and coordinate:
Incident Response
Troubleshooting Activities
Escalation Management
Root Cause Analysis (RCA)
Post-Incident Reviews
Implement:
Corrective Actions
Preventive Measures
Continuous service improvement initiatives

Automation & DevOps

Automate operational and administrative activities using:
Infrastructure as Code (IaC)
Automation Frameworks
Scripting Languages
Develop and maintain automation for deployments, monitoring, backups, and platform administration.

Cross-Functional Collaboration

Collaborate with:
Development Teams
QA Teams
Support Teams
Infrastructure Teams
Security Teams
Network Teams
Ensure smooth service delivery and operational excellence across environments.

Production Support

Provide Tier-2 and Tier-3 Support for:
Production environments
Middleware platforms
Infrastructure services
Enterprise integrations
Critical business applications

Documentation & Knowledge Management

Maintain:
Technical Documentation
Runbooks
Standard Operating Procedures (SOPs)
Knowledge Base Articles
Incident Records
Operational Guides

Qualification & ExperienceEducation

Degree or Diploma in:
Information Technology
Computer Science
Engineering
Or an equivalent technical discipline

Experience

Minimum 4+ years of experience in a TechOps, Production Support, Middleware Support, Platform Operations, Site Reliability Engineering (SRE), or Infrastructure Engineering role.

Required Technical Skills & ExpertiseOperating Systems

Strong hands-on experience with:

Linux Administration
Windows Server Administration

DevOps & Automation

Experience with:

CI/CD Pipelines
Jenkins
GitLab CI/CD
GitHub Actions
Infrastructure as Code (IaC)

Strong scripting skills in:

Bash
PowerShell
Python

Configuration management experience with:

YAML
Helm Charts

Containers & Orchestration

Strong experience with:

Red Hat OpenShift
Docker
Kubernetes
Containerized Production Environments

Java Platform Support

Strong expertise in:

JVM Dump Analysis
Thread Dump Analysis
Heap Dump Analysis
Java Performance Tuning
Troubleshooting Java-Based Applications
Garbage Collection (GC) Analysis

IBM Cloud Platforms

Hands-on experience supporting at least two of the following:

IBM Cloud Pak for Business Automation (CP4BA)
IBM Cloud Pak for Integration (CP4I)
IBM Cloud Pak for Data (CP4D)

Monitoring & Observability

Experience with:

Prometheus
Grafana
ELK Stack
Enterprise Monitoring Solutions
Application Performance Monitoring (APM)

Networking & Infrastructure

Strong understanding of:

TCP/IP
DNS
VPN Technologies
Load Balancers
Network Troubleshooting
Infrastructure Connectivity

Security & Compliance

Knowledge of:

Identity & Access Management (IAM)
Secrets Management
Security Best Practices
Compliance Standards
Access Control Models

Production Operations

Strong experience managing:

High Availability Environments
Performance Tuning
Capacity Planning
Backup & Recovery Solutions
Disaster Recovery (DR) Planning
System Resilience & Business Continuity

Service Reliability Engineering (SRE)

Strong knowledge of:

SLA (Service Level Agreements)
SLO (Service Level Objectives)
SLI (Service Level Indicators)
Reliability Engineering Principles
Operational Excellence Practices

Soft Skills

Strong communication and stakeholder management skills
Ability to work effectively in cross-functional teams
Strong analytical and problem-solving abilities
Ability to perform under pressure in critical production environments
Good command of English (Reading, Writing, and Communication)

Pay: ₹1,252,322.78 - ₹2,545,233.81 per year

Benefits:

Provident Fund

Application Question(s):

Do you have experience supporting critical production applications?
Have you worked with IBM Cloud Pak solutions?
Which IBM products have you supported?

(Multi-select)

CP4BA
CP4I
CP4D
BAW
FileNet
ODM
IBM MQ

Have you performed JVM Heap Dump or Thread Dump analysis?
Have you troubleshooted Java-based enterprise applications in production?
Which monitoring tools have you used?

(Multi-select)

Grafana
Prometheus
ELK
Splunk
Dynatrace
AppDynamics

Do you have experience with incident management and RCA?
Have you worked with networking concepts such as DNS, TCP/IP, VPN, Load Balancers?
Notice Period?

Experience:

Production Support: 5 years (Preferred)
TechOps: 5 years (Preferred)
Middleware Support: 5 years (Preferred)
Platform Operations: 5 years (Preferred)
OpenShift experience do you have?: 5 years (Preferred)

Location:

Mumbai, Maharashtra (Mumbai) (Preferred)

Work Location: In person

Quick apply

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