Deccan Gymkhana Pune Maharashtra Desktop support engineer Jobs – 145 Open Jobs Today

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Laptop Field Engineer

Cantik Technologies Private Limited
Pune, Maharashtra

Quick apply

Job details

Full-time
₹15,000 - ₹18,000 a month

Qualifications

BCS
2 Wheeler Licence
Microsoft Outlook
Computer Science
Software troubleshooting
Customer service
IT service management
LAN
Windows
Microsoft Office
Driving Licence
Assembly
Bachelor's degree
Driving
Business requirements
Diploma
Communication skills
Active Directory

Full job description

Job Summary

We are looking for a skilled and customer-focused Laptop Field Engineer to provide onsite technical support for laptops and desktops. The candidate should have hands-on experience in diagnosing, troubleshooting, repairing hardware issues, and replacing laptop components at client locations while ensuring timely resolution and excellent customer service.

Key Responsibilities

Provide onsite support for laptops, desktops, and peripheral devices.
Diagnose and resolve hardware and software issues.
Repair and replace laptop components such as keyboards, batteries, displays, hinges, touchpads, RAM, SSD/HDD, motherboards, cooling fans, adapters, and other internal parts.
Perform installation, configuration, and troubleshooting of Windows operating systems and applications.
Install and configure printers, scanners, and other peripherals.
Coordinate with the spare parts team for timely replacement of faulty components.
Update service tickets, job sheets, and daily activity reports.
Ensure adherence to SLAs and provide timely issue resolution.
Maintain high customer satisfaction through professional communication and support.
Follow company policies and safety guidelines while visiting customer sites.

Required Skills

Strong knowledge of laptop hardware troubleshooting and repair.
Experience in laptop disassembly and assembly.
Good understanding of Windows 10/11 installation and troubleshooting.
Knowledge of Microsoft Office, Outlook, antivirus, and basic networking.
Familiarity with Active Directory, printer troubleshooting, and peripheral support is an advantage.
Excellent problem-solving and communication skills.
Ability to work independently in the field.

Eligibility

Diploma/Bachelor's Degree in Computer Science, IT, Electronics, or a related field.
2+ years of experience in laptop hardware support or field engineering.
Experience with brands such as Dell, HP, Lenovo, Acer, ASUS, or similar OEMs is preferred.
Must be willing to travel to customer locations.
Two-wheeler with a valid driving license is preferred.

Preferred Skills

Experience with ticketing tools and ITSM processes.
Basic networking knowledge (LAN/Wi-Fi).
Ability to handle multiple service calls efficiently.
Strong customer service orientation.

Salary

Best in the industry (Based on experience and interview performance).

Working Days

6 Days a Week (As per business requirements)

Immediate Joiners Preferred.

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: On the road

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Refine Your Search

desktop support engineer jobs in deccan gymkhana pune maharashtra

Laptop Field Engineer

Senior DevTool Engineer

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