technopark, thiruvananthapuram, kerala support engineer Jobs – 161 Open Jobs Today

Application Support Engineer – Multi-Stack & Cloud Operations
Jiffy —Thiruvananthapuram, Kerala
- Full-time
- Java
- AWS
- Scripting
Lead II - Software Engineering-.net fullstack,azure,javascript,vue,terraform,
UST Global —Thiruvananthapuram, Kerala
- Azure
- JavaScript
- Mentoring
Lead Software Testing
UST Global —Thiruvananthapuram, Kerala
- Azure
- Java
- AWS
Forgerock Developer
UST Global —Thiruvananthapuram, Kerala
- Java
- JavaScript
- APIs
Lead I - Data Engineering (Python/Pyspark, Azure Databricks)
UST Global —Thiruvananthapuram, Kerala
- Azure
- SQL
- AWS
Lead Technical Consultant - Java
Zafin —Thiruvananthapuram, Kerala
- Oracle
- Computer Science
- Java
- Paid time off
Release Specialist
Claidroid —Thiruvananthapuram, Kerala
- Full-time
- Microsoft Access
- DevOps
- AWS
- Health insurance
Lead I - Enterprise Solutions (Salesforce Devops)
UST Global —Thiruvananthapuram, Kerala
- Azure
- Salesforce
- DevOps
9d
Senior Software Development Engineer in Test (Backend & API Automation)
Quest Global —Thiruvananthapuram, Kerala
- Full-time
- Computer Science
- Java
- Bachelor's degree
Quick apply
Lead I - Enterprise Solutions (Salesforce Marketing Cloud QA)
UST Global —Thiruvananthapuram, Kerala
- Salesforce
- SQL
- AWS
Hardware Architect
Quest Global —Thiruvananthapuram, Kerala
- Full-time
- Master's degree
- Electrical experience
- Presentation skills
Quick apply
Consultant - Product Security
Envestnet Asset Management, Inc —Thiruvananthapuram, Kerala
- Hybrid work
- Azure
- DevOps
- Java
- Health insurance
Senior MEP Engineer
emkay groups —Thiruvananthapuram, Kerala
- From ₹30,000 a month
- Full-time
- AutoCAD
- CAD
- Electrical experience
Quick apply
6h

More jobs to discover

Find similar jobs that you might be interested in.

Lead II - Software Engineering-.net fullstack,azure,javascript,vue,terraform,
UST Global —Thiruvananthapuram, Kerala
Ability to clearly articulate complex problems and solutions in terms that others can understand. .net fullstack,azure,javascript,vue,terraform,.

I want to receive the latest job alerts for support engineer in technopark, thiruvananthapuram, kerala

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support engineer jobs near technopark, thiruvananthapuram, kerala

Senior Engineer jobs in Thiruvananthapuram, Kerala

Data Engineer jobs in Thiruvananthapuram, Kerala

Developer jobs in Thiruvananthapuram, Kerala

Devops Engineer jobs in Thiruvananthapuram, Kerala

Full Stack Developer jobs in Thiruvananthapuram, Kerala

Senior Accountant jobs in Prahlad Nagar, Ahmedabad, Gujarat

Senior Engineer jobs in Gurgaon, Haryana

Senior Recruiter jobs in Bengaluru, Karnataka

Senior Engineer jobs in Ratanpar, Rajkot, Gujarat

Senior Engineer jobs in North Guwahati, Assam

Billing Engineer jobs in Chennai, Tamil Nadu

Senior Citizen, Part Time jobs in Pune, Maharashtra

Data Engineer jobs in Gurgaon, Haryana

Fresher Data Analyst jobs in Mumbai, Maharashtra

Data Entry Operator jobs in West Bengal

Data Analyst, Internship jobs in Kolkata, West Bengal

Data Engineer jobs in Chandigarh

Data Engineer jobs in Rtc X Roads, Hyderabad, Telangana

Female Data Entry jobs in Bengaluru, Karnataka

Data Engineer jobs in Electronic City, Bengaluru, Karnataka

Application Support Engineer – Multi-Stack & Cloud Operations

Jiffy -
Thiruvananthapuram, Kerala

Apply Now

Job details

Full-time

Qualifications

CI/CD
Cloud infrastructure
Go
Node.js
Incident management
Kubernetes
Java
Bash (Unix shell)
Microservices
AWS
PostgreSQL
Continuous integration
REST
Scripting
APIs
S3
Linux
JSON
Application support
HTTPS
RDS database
Jenkins
Communication skills
Python
Debugging
Identity & access management

Full job description

About JIFFY.ai

JIFFY.ai is a fast-growing enterprise automation platform company delivering AI-powered low-code solutions to leading global enterprises. Our cloud-native platform, hosted entirely on AWS, drives digital transformation at scale through robust microservices and dynamic application ecosystems. As our platform grows, we’re looking to expand our Application Support team to help ensure smooth user experiences and system reliability across varied technology stacks.

Role Overview

As an Application Support Engineer at JIFFY.ai, you will play a key role in ensuring operational excellence across customer-facing applications and backend services built on a modern microservices architecture. You will be responsible for identifying, diagnosing, and resolving production issues, ensuring platform availability, supporting customers across multi-tenant environments, and contributing to Business Continuity Planning (BCP) and Disaster Recovery (DR) readiness.

This is a hands-on position requiring strong technical troubleshooting skills, familiarity with observability tools, and the ability to work collaboratively with cloud infrastructure, SRE, and engineering teams.

Key Responsibilities

Act as the first responder for production issues raised by customers or monitoring systems.
Troubleshoot full-stack issues involving UI, APIs, backend microservices, and AWS cloud services (EKS, RDS, S3, etc.).
Participate in incident response, manage escalations, and contribute to root cause analysis (RCA) and documentation.
Coordinate with the engineering and DevOps teams to deploy fixes and enhancements.
Maintain and improve runbooks, knowledge base articles, and system health dashboards.
Support and monitor application performance, uptime, and health using tools like Grafana, Prometheus, and OpenSearch.
Proactively detect patterns of recurring issues and recommend long-term solutions or automation.
Assist in post-deployment validations, including environment-specific configurations.
Enforce budget controls per tenant/app based on customer SLAs and usage.
Conduct routine audits of:
- App-level and user-level access controls
- App backup jobs and restore tests
- Application logs, alerting, and data retention
Support app-level backup validation and DR drills, ensuring recovery objectives are met (RTO/RPO).
Monitor and enforce availability targets in line with contractual SLAs.
Ensure change control processes are followed during critical deployments and rollback scenarios.
Collaborate in compliance reviews and audit readiness, maintaining proper operational evidence.

Requirements

Must-Have Skills:

2–3 years of experience in application support, cloud operations, or site reliability roles.
Experience debugging issues in microservices written in Go, Java, Node.js, or Python.
Strong understanding of web protocols (HTTP/S, REST APIs, JSON).
Familiarity with AWS services: EC2, RDS (Postgres), EKS, S3, IAM, ALB, and VPC.
Competence in Linux system administration, CLI-based debugging, and basic networking.
Hands-on experience with monitoring/logging tools: Grafana, Prometheus, OpenSearch, CloudWatch.
Excellent problem-solving and incident resolution skills.
Strong written and verbal communication, especially for reporting, documentation, and escalation handling.

Nice-to-Have Skills:

Exposure to Kubernetes-based deployments (preferably EKS).
Experience with CI/CD pipelines (e.g., Jenkins, ArgoCD).
Scripting skills (Bash, Python) for automation of routine support tasks.
Familiarity with incident management frameworks and support SLAs

Work Culture & Benefits

Join a fast-paced team solving real-world problems in enterprise automation.
Opportunity to work with modern technologies across applications and infrastructure.
On-site collaboration at our Technopark, Trivandrum office.
A learning-focused culture with technical mentorship and career development opportunities.

Apply Now

Refine Your Search

support engineer jobs in technopark, thiruvananthapuram, kerala

Application Support Engineer – Multi-Stack & Cloud Operations

Lead II - Software Engineering-.net fullstack,azure,javascript,vue,terraform,

Lead Software Testing

Forgerock Developer

Lead I - Data Engineering (Python/Pyspark, Azure Databricks)

Lead Technical Consultant - Java

Release Specialist

Lead I - Enterprise Solutions (Salesforce Devops)

Senior Software Development Engineer in Test (Backend & API Automation)

Lead I - Enterprise Solutions (Salesforce Marketing Cloud QA)

Hardware Architect

Consultant - Product Security

Senior MEP Engineer

More jobs to discover

I want to receive the latest job alerts for support engineer in technopark, thiruvananthapuram, kerala

Explore jobs in more locations

About JIFFY.ai

Role Overview

Key Responsibilities

Requirements

Work Culture & Benefits

Jobseeker tools

Employer Tools

Browse

Stay Connected