AI BUSINESS, SALES, SOCIAL MEDIA & DIGITAL MARKETING MANAGER Company: GULKASH INTERNATIONAL PRIVATE LIMITED Job Type: Full-Time Work Mode: Remote / Work From Home Experience: 2–5 Years Preferred Department: Sales, Marketing & Business Development About the Role GULKASH INTERNATIONAL PRIVATE LIMITED is looking for a results-driven AI Business, Sales, Social Media & Digital Marketing Manager to manage and grow our complete digital business and sales ecosystem. The selected candidate will be responsible for sales, CRM, lead generation, customer follow-up, WhatsApp/API marketing, social media management, Google Business Profile, content creation, digital marketing and AI-powered business automation. This is a hands-on role for someone who can turn digital attention and enquiries into customers, sales and repeat business. Key Responsibilities 1. Sales & Business Development - Manage the complete sales process from enquiry to order. - Generate and convert B2C, B2B, wholesale, retailer and distributor leads. - Handle enquiries from WhatsApp, social media, website and Google. - Conduct regular customer follow-ups. - Maintain sales pipeline and achieve monthly sales targets. - Prepare quotations and sales proposals. - Negotiate with customers, retailers, wholesalers and distributors. - Develop new B2B, retail and distribution opportunities. - Drive upselling, cross-selling and repeat purchases. - Build and maintain long-term customer relationships. 2. CRM & Lead Management - Manage and maintain the CRM system. - Record and update all leads, enquiries and customers. - Track leads from first enquiry to conversion. - Categorize leads based on priority. - Schedule and complete follow-ups. - Maintain customer history and sales pipeline. - Ensure no qualified lead is missed. - Prepare CRM and sales performance reports. 3. Social Media Management Manage and grow GULKASH's social media presence across relevant platforms, including: - Instagram - Facebook - YouTube - LinkedIn - Pinterest and other relevant platforms Responsibilities include: - Develop social media strategy. - Prepare daily/weekly content calendars. - Create and coordinate posts, reels, videos and stories. - Write captions, CTAs and promotional copy. - Manage comments, messages and customer enquiries. - Generate leads through social media. - Promote products and offers. - Monitor engagement, reach and conversions. - Analyze social media performance. 4. WhatsApp Business & WhatsApp API Marketing - Manage WhatsApp Business and WhatsApp API activities. - Create targeted WhatsApp marketing campaigns. - Handle automated customer responses. - Qualify and segment leads. - Conduct sales follow-ups through WhatsApp. - Create promotional and customer-retention campaigns. - Manage customer communication professionally. - Maintain appropriate consent and opt-out practices. 5. Google Business Profile / GMB - Manage and optimize GULKASH Google Business Profile. - Publish regular Google Posts. - Upload product images, videos and updates. - Manage customer reviews and responses. - Monitor Google enquiries. - Improve local search visibility. - Track profile performance and leads. 6. Digital Marketing - Develop and execute digital marketing campaigns. - Plan product promotions and seasonal campaigns. - Support paid and organic marketing activities. - Generate qualified leads. - Analyze campaign performance. - Improve customer acquisition and conversion. - Coordinate marketing activities across multiple digital channels. 7. Content Creation - Plan product and brand content. - Create social media posts, reels, short videos and promotional creatives. - Develop product-focused marketing content. - Create educational and brand-building content. - Prepare festival and seasonal campaigns. - Use AI tools to improve speed and quality of content production. 8. AI Business Automation Build, manage and improve AI-powered business workflows for: - Lead capture - Lead qualification - CRM updates - WhatsApp responses - Customer follow-ups - Social media content - Google Posts - Review requests - Sales reminders - Customer segmentation - Marketing reporting - Customer retention - Repeat-purchase campaigns The candidate should continuously identify repetitive tasks and find opportunities to automate them using AI and digital tools. Required Skills - Sales & Business Development - Social Media Management - Digital Marketing - CRM Management - Lead Generation - Customer Follow-Up - WhatsApp Business - WhatsApp API - Google Business Profile - Content Marketing - AI Tools - ChatGPT / Gemini - Canva - Basic Video Editing - Google Sheets / Excel - Sales & Marketing Analytics - Business Automation Preferred AI & Automation Experience Experience with: - AI-powered customer service - CRM automation - WhatsApp automation - AI content generation - Marketing automation - Workflow automation - Lead qualification systems - AI-assisted sales processes will be an advantage. Key Performance Indicators The candidate will be evaluated based on measurable business results, including: - Monthly sales revenue - Lead generation - Lead conversion rate - Follow-up completion - Customer acquisition - B2B/retailer/distributor acquisition - Repeat orders - WhatsApp campaign performance - Social-media-generated leads - Google Business Profile enquiries - CRM accuracy - Marketing performance - Automation and productivity improvements Ideal Candidate We are looking for someone who is: - Sales-oriented - Result-driven - Proactive - Creative - Organized - Strong in communication - Good at negotiation - Strong in customer follow-up - Comfortable working independently - Comfortable using AI tools - Interested in automation and technology - Able to manage multiple digital channels - Focused on revenue and business growth Education Bachelor's degree in Marketing, Business Administration, Management, Digital Marketing, Commerce or a related field is preferred. Relevant practical experience and skills may be considered. Experience 2–5 years preferred in sales, digital marketing, social media, business development, CRM or related fields. Candidates with strong practical experience in AI-powered sales and marketing automation are encouraged to apply. Remote Work Requirements The candidate must have: - Reliable internet connection - Laptop/Desktop - Smartphone - Ability to attend online meetings - Ability to communicate regularly with management - Ability to submit daily/weekly reports Daily Business Workflow Social Media & Marketing → Lead Generation → CRM → AI Lead Qualification → WhatsApp → Follow-Up → Sales Conversion → Order → Review → Repeat Purchase Reporting The selected candidate will maintain: - Daily activity report - Daily lead and follow-up report - Sales pipeline report - Social media performance report - WhatsApp campaign report - Weekly business report - Monthly sales and marketing report What We Offer - 100% Remote working opportunity - Long-term career opportunity - Performance-driven environment - Opportunity to work with AI and business automation - Opportunity to contribute to the growth of a Kashmir-origin brand - Performance-based growth opportunities How to Apply Interested candidates should submit: 1. Updated Resume/CV 2. Previous work experience 3. Portfolio, if available 4. Social media pages/accounts managed 5. CRM experience 6. WhatsApp API/automation experience 7. AI automation experience 8. Current/expected salary 9. Notice period / availability to join Position: AI Business, Sales, Social Media & Digital Marketing Manager About GULKASH INTERNATIONAL PRIVATE LIMITED GULKASH INTERNATIONAL PRIVATE LIMITED is a Kashmir-origin brand focused on building and marketing quality products from Kashmir through modern digital commerce, sales, marketing and technology. DIRECT FROM KASHMIR
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Work from home
Work Location: Remote
