JOB DESCRIPTION Job Position: Program Manager - Presales Job Locations: Bhubaneswar, Odisha, India Compensation: Negotiable Experience: 2+ Years Job Type: Full Time COMPANY INTRODUCTION iServeU is a modern banking infrastructure provider in APAC region, empowering financial enterprises with embedded fintech solutions for their customers. iServeU is one of the few certified partners with National Payment Corporation of India (NPCI), VISA for various products. iServeU also provides a cloud-native, micro services-enabled, distributed platform with over 5000 possible product configurations with a low code/no code interface to banks, NBFCs, Fintech, and other regulated entities. • We process around 2500 transactions per second by levering distributed & auto scale technology like K8. • Our core platform combines of 1200+ micro services. • Our customer list includes Fintech start-ups, top tier private banks to PSU bank. We operate in five countries and help customers constantly change the way financial institutions operate and innovate. • Our solutions currently empowers over 20 banks and 250+ enterprises across India and abroad. • Our platform seamlessly manages the entire transaction lifecycle, including withdrawals, deposits, transfers, payments, and lending through various channels like digital, branch, agents. Our team of 500+ employees, with over 80% in technology roles is spread across offices in Bhubaneswar, Bangalore and Delhi. We have raised $8 million in funding to support our growth and innovation. For more details visit: www.iserveu.in JOB PURPOSE: We are seeking a proactive and detail-oriented Program Manager-Presales to support our sales teams in the delivery and sale of our products and solutions. The ideal candidate will work closely with clients to understand their needs, demonstrate the capabilities of our products, and help tailor the solution to their business requirements. This role combines technical expertise with strong communication skills to influence key decision-makers and drive sales success. KEY RESPONSIBILITIES Engage with clients to identify their requirements, processes, pain points, challenges, and opportunities to pitch and sell our products. Conduct discovery sessions and requirements gathering to align the proposed solutions with client needs. Solution Presentation and Demonstration. Deliver tailored product demonstrations, showcasing the features and benefits of our products and solutions. Develop and present compelling value propositions for prospective clients. Preparing sales proposals and presentations, ensuring all technical and business aspects are addressed. Act as the subject matter expert (SME) of product, platforms, software, and solutions. Collaborate with technical teams to ensure feasibility and alignment of the solution with client needs. Collaboration with Sales and Product Teams. Work closely with sales and business development teams to support sales cycles from initial contact to closing. Provide detailed technical insights to support pricing and solution positioning. Assist in creating proposals, RFP responses, and bid documentation. Stay up-to-date with the latest trends of the product’s technology, regulations, and market demands. Contribute to the continuous improvement of product offerings by providing feedback from clients and prospects. Support smooth handovers from sales to implementation teams, ensuring proper alignment of client requirements. Requirements Who You Need to Be: Experienced in presales, business analysis, or solution engineering, ideally within the financial services sector will be preferred. Exceptional communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders. Strong problem-solving abilities and consultative selling skills. Experience with CRM software, presentation tools (e.g., PowerPoint), and document creation. Ability to work in cross-functional teams and handle multiple stakeholders. Highly organized with excellent time management skills. A self-starter with a results-driven mindset and a passion for technology and innovation. Strong interpersonal skills and the ability to build relationships with clients and colleagues. Benefits Employee Health Insurance Competitive Salaries Flexible Working hour Guest house facility Fooding Facility Well facilitated Cafeteria Favorable Work Environment Sports Events Equal Opportunity Transparent Evaluation Ongoing training and educational opportunities Career development product and industry trainings
