Chennai Tamil Nadu Service now architect Jobs – 52 Open Jobs Today

Service Now Architect
Softomatic Technology Services —Chennai, Tamil Nadu
- ₹8,99,208.14 - ₹35,39,074.87 a year
- Full-time
- JavaScript
- Scripting
- APIs
Quick apply
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Service Now Architect

Softomatic Technology Services
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹8,99,208.14 - ₹35,39,074.87 a year
13 hours ago

Qualifications

CI/CD
Data modeling
System administration
COBIT
SOAP
ITIL
JavaScript
Continuous integration
REST
Scripting
Scrum
APIs
ServiceNow
Agile
IT
Communication skills
Analytics

Full job description

Location: Chennai
Budget: 35 LPA
Job Description for Service Now Architect
We are seeking an experienced and innovative ServiceNow Architect to lead the
design, development, and governance of the ServiceNow platform across the
enterprise initiatives. The role involves working closely with business stakeholders,
developers, and IT operations teams to ensure alignment of the ServiceNow
roadmap with enterprise goals, while maintaining high standards of performance,
scalability, and reliability.
Key Responsibilities
 Platform Architecture & Governance
o Define and maintain the ServiceNow architecture, ensuring alignment
with enterprise IT strategy and best practices
o Design scalable, high-performing ServiceNow solutions across
modules (ITSM, ITOM, CMDB, HRSD, CSM, SecOps, GRC, etc)
o Establish and enforce platform design standards, development
guidelines, and governance controls.
 Solution Design & Delivery
o Translate business requirements into functional and technical
architecture using ServiceNow capabilities
o Lead end-to-end implementation of workflows, integrations, and
automation using Flow Designer, IntegrationHub, and custom
development
o Guide module implementations, customizations, and enhancements
 Stakeholder Management
o Collaborate with cross-functional teams to assess current usage,
identify gaps, and design improvements
o Present architecture decisions and roadmaps to executives and
stakeholders
o Serve as SME on the ServiceNow Platform
 Performance, Security & Compliance
o Ensure platform health, performance tuning, security design, and
adherence to compliance standards.
o Conduct periodic platform audits and participate in risk assessments
and disaster recovery planning
 Mentorship & Leadership
o Provide technical leadership and mentorship to ServiceNow developers
and administrators
o Contribute to hiring, onboarding, and training of ServiceNow team
members.
Required skills & Experience
 10-14 years of IT experience, with 6+ years in ServiceNow architecture and
platform ownership
 Deep expertise in core ServiceNow modules: ITSM, ITOM, CMDB, Discovery,
Orchestration, GRC and optionally HRSD, CSM, SecOps
 Experience with integrations (REST/SOAP APIs, MID Server, IntegrationHub)
 Strong understanding of data modeling, scripted APIs, business rules, flow
designer, and performance analytics
 Experience implementing ServiceNow best practices for security, scaling, and
upgrade readiness
 Knowledge of Agile/Scrum delivery methodology
 Excellent communication, presentation, and stakeholder management skills
 ServiceNow Certified: System Administrator, Implementation specialist,
Certified Application developer, Certified Technical Architect
Preferred Qualifications
 Experience in a global enterprise environment
 Familiarity with ITIL, COBIT, or other IT service framework
 Hands-on with DevOps and CI/CD pipelines related to ServiceNow
 Background in scripting languages (JavaScript primarily)
 Experience with ServiceNow Store Apps and App Engine Studio
 Strategic thinking and problem-solving aptitude
 Strong leadership and collaboration capabilities
 Ability to thrive in a fast-paced, dynamic environment

Pay: ₹899,208.14 - ₹3,539,074.87 per year

Work Location: In person

Quick apply

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