Gujarat Senior customer support Jobs – 527 Open Jobs Today

Sr. Windows System Administrator
RMV INDIA PVT LTD —Vadodara, Gujarat
- ₹45,000 - ₹90,000 a month
- Full-time
- Azure
- Computer Science
- Software troubleshooting
Quick apply
Sr. Customer Support Executive
Zobone International Outsourcing Pvt. Ltd. —Ahmedabad, Gujarat
- ₹30,000 - ₹45,000 a month
- Full-time
- Customer service
- English
- Data entry
- Paid time off
- Paid sick time
Quick apply
1d
Regional Collection Manager - Surat
Aditya Birla Group —Gujarat
- ₹10,00,000 a year
- Management
- Communication skills
- Negotiation
2d
Senior Customer Care Executive
Veera steel —Prahlad Nagar, Ahmedabad, Gujarat
- ₹25,000 - ₹30,000 a month
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
Senior Credit Controller
People Human Resource Development Foundation —Ahmedabad, Gujarat
- ₹50,048.39 - ₹75,297.50 a month
- Full-time
- Accounting
- In-person
- Communication skills
Quick apply
10d
Tour Travel Executive/ Sr. Executive
ESPI VISA CONSULTANTS PVT. LTD. —Sayajigunj, Vadodara, Gujarat
- ₹10,288.53 - ₹50,875.36 a month
- Full-time
- Sales
- Microsoft Office
- Bachelor's degree
Quick apply
6d
Sr. Customer Support Representative
Office Beacon Administrative Services Pvt. Ltd —Vasna, Vadodara, Gujarat
- ₹30,570.96 - ₹47,387.52 a month
- Full-time
- CRM software
- English
- Master's degree
- Health insurance
Quick apply
13d
Senior Executive CRM
ALETHY INCORPORATION —Sanand, Ahmedabad, Gujarat
- ₹50,000 - ₹60,000 a month
- Full-time
- Microsoft Excel
- Oracle
- Salesforce
Quick apply
8d
Manufacturing Head Operations
Foursis Technical Solutions —Jamnagar, Gujarat
- ₹20,00,000 - ₹25,00,000 a year
- Full-time
- In-person
- Manufacturing
- Leadership
- Cell phone reimbursement
Quick apply
6d
Area Credit Manager
Aditya Birla Group —Gujarat
Quality Manager
Sleka industries pvt ltd —Umargam, Gujarat
- ₹45,000 - ₹60,000 a month
- Quality control
- In-person
- Manufacturing
- Food provided
Quick apply
6d
ESG Officer– Sustainability & Compliance
RAJKRUPA TEXTILES (INDIA) PRIVATE LIMITED —Narol, Ahmedabad, Gujarat
- ₹40,000 - ₹80,000 a month
- Full-time
- Engineering
- Bachelor's degree
- In-person
Quick apply
2d
Senior Customer Service Executive
MyTSL Care —Nikol, Ahmedabad, Gujarat
- ₹13,438.19 - ₹39,439.09 a month
- Full-time
- CRM software
- Customer service
- Salesforce
Quick apply
5d
Senior SEO Executive
Adaptify Digital —Vadodara, Gujarat
- ₹30,000 - ₹70,000 a month
- Full-time
- In-person
- AI
Quick apply
13d
Senior Customer Support Representative – US Process (Night Shift)
OfficeBeacon —Vasna, Vadodara, Gujarat
- ₹14,570.96 - ₹35,387.52 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
7d
Sr. Account Manager
Palchin Chemicals —Ankleshwar, Gujarat
- ₹30,000 - ₹1,00,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Health insurance
- Life insurance
Quick apply
Sr. Sales Manager
Wreltt India Pvt Ltd —Rajkot, Gujarat
- ₹50,000 - ₹60,000 a month
- Full-time
- Sales
- Salesforce
- Business development
Quick apply
Senior Executive
Sun Pharmaceutical Industries Ltd —Halol, Gujarat
Junior Executive
Malabar Group —Vapi, Gujarat
Desktop Support Engineer L2
CARE INFOTECH —Bharuch, Gujarat
- ₹15,000 - ₹22,000 a month
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
9d

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Sr. Windows System Administrator

RMV INDIA PVT LTD
Vadodara, Gujarat

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Job details

Permanent | Full-time
₹45,000 - ₹90,000 a month

Qualifications

Microsoft Windows Server
TCP
System administration
Vulnerability assessment
Azure
Computer Science
Software troubleshooting
English
Windows
Microsoft Office
Firewall
DHCP
AWS
Analysis skills
Virtualization
DNS
Organizational skills
IT
VMWare
Linux
TCP/IP
Communication skills
PowerShell
Active Directory
Information Technology
VPN

Full job description

Job Title: Senior Windows System Administrator (Level 2/3)

As a Windows System Administrator Level 3, you will be responsible for maintaining, configuring, and optimizing our Windows-based systems and servers. Your role will also involve ensuring security compliance, providing user support, and managing network operations.
This position requires advanced technical expertise in server administration, virtualization, and cloud technologies, as well, in short, we are looking for IT infrastructure support.

Key Responsibilities:

Helpdesk Support:

Respond to user inquiries via phone, email, and ticketing systems, providing timely and effective solutions for a wide range of IT issues.
Troubleshoot hardware, software, and network-related problems, escalating unresolved issues to Level 3 support as necessary.
Assist users with applications, including Office 365, ensuring they can effectively utilize all features.
Provide advanced technical support for complex system issues, including server configurations, network management, and security compliance.
Collaborate with IT teams to deploy and manage applications, ensuring seamless integration and performance.
Analyze and resolve escalated issues involving Windows operating systems, virtualization, and cloud services.

System Maintenance and Configuration:

Manage and maintain Windows Server environments (2012, 2016, 2019, etc.), including installation, configuration, and upgrades.
Conduct regular patch management and ensure operating system and server configurations meet best practices.

Server Administration:

Administer Active Directory, DNS, DHCP, and Group Policy, ensuring appropriate user support and access controls.
Implement backup solutions and disaster recovery plans to safeguard data integrity.

Network Management:

Monitor and troubleshoot network issues, ensuring optimal performance and reliability.

Security Compliance:

Enforce security policies and procedures, utilizing antivirus and cybersecurity tools to protect against threats.
Conduct security audits and vulnerability assessments, ensuring compliance with industry standards.

User Support:

Provide advanced technical support to users, resolving issues related to Office 365 and other applications.
Develop and maintain documentation for user support and training purposes.

Cloud Technologies and Virtualization:

Manage and optimize cloud technologies and virtualization platforms (e.g., VMware, Hyper-V).
Assist in migration projects to cloud-based services as required.

Remote Monitoring and Management (RMM):

Utilize RMM tools to proactively monitor system performance and resolve issues before they impact users.

Ticketing Tools and Asset Management:

Use ticketing tools to track, manage, and resolve support requests efficiently.
Maintain accurate asset management records for hardware and software inventory.

Scripting and Automation:

Develop PowerShell scripts and utilize DevOps tools to automate system administration tasks and improve operational efficiency.

Documentation and Training:

Maintain comprehensive documentation of system configurations, procedures, and troubleshooting guides.
Provide mentorship and training to junior staff, enhancing their technical skills.

Migration Projects:

Plan, coordinate, and execute migration projects for applications, data, and systems to new environments, including cloud platforms (e.g., Azure, AWS).
Ensure minimal disruption to users during migration activities and validate post-migration functionality.
Document migration processes and assist in user training related to new systems or applications.

Performance Monitoring & Troubleshooting:

Monitor system performance and troubleshoot complex issues in server environments, ensuring minimal downtime.
Resolve user-reported issues efficiently while maintaining high customer satisfaction.

Qualifications:

Education background/ certification in Computer Science, Information Technology, or a related field.
Experience: Minimum of 5 years of experience in Windows system administration, with a focus on enterprise environments.

Technical Skills:

Proficient in Windows Server operating systems and services (Active Directory, DNS, DHCP, etc.).
Strong understanding of networking principles and protocols (TCP/IP, routing, firewalls, VPNs).
Experience / Knowledge with cloud technologies (Azure, AWS, Linux) and virtualization solutions.
Familiarity with RMM tools, ticketing tools, and asset management practices.

Soft Skills:

Strong analytical and problem-solving abilities.
Excellent communication skills, both verbal and written (English).
Ability to work collaboratively in a team environment and independently.
Strong organizational skills with attention to detail.
Candidates with a background and past experience in the international voice process will be preferred.

Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹90,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

senior customer support jobs in gujarat

Sr. Windows System Administrator

Sr. Customer Support Executive

Regional Collection Manager - Surat

Senior Customer Care Executive

Senior Credit Controller

Tour Travel Executive/ Sr. Executive

Sr. Customer Support Representative

Senior Executive CRM

Manufacturing Head Operations

Area Credit Manager

Quality Manager

ESG Officer– Sustainability & Compliance

Senior Customer Service Executive

Senior SEO Executive

Senior Customer Support Representative – US Process (Night Shift)

Sr. Account Manager

Sr. Sales Manager

Senior Executive

Junior Executive

Desktop Support Engineer L2

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