Guwahati G.p.o. Guwahati Assam General manager Jobs – 3 Open Jobs Today

General Manager Service
Bimal Honda —Adabari, Guwahati, Assam
- ₹35,000 - ₹45,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
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Bosch Group —Guwahati, Assam
- Full-time
- Sales
- Master's degree
- Analysis skills
Quick apply
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Sika —Guwahati, Assam
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General Manager Service

Bimal Honda
Adabari, Guwahati, Assam

Quick apply

Job details

Full-time
₹35,000 - ₹45,000 a month

Benefits

Internet reimbursement
Leave encashment
Health insurance
Cell phone reimbursement

Qualifications

Mechanical engineering
Customer service
Mechanical Engineering
Microsoft Office
Bachelor's degree
Diploma
Communication skills

Full job description

WE ARE HIRING – GENERAL MANAGER (SERVICE)

Position: General Manager – Service
Industry: Honda Two-Wheeler Dealership / Service Centre
Location: Guwahati
Employment Type: Full-Time
Experience: 5+ years in automobile service operations, preferably two-wheelers

About the Role

We are looking for an experienced and result-oriented General Manager – Service to lead and manage the complete service operations of our Honda two-wheeler service centre.

The ideal candidate should have strong leadership, technical, operational, customer-handling and team-management skills, with a proven track record of achieving service targets and maintaining high customer satisfaction.

Key Responsibilities

Manage and oversee the complete service centre operations.
Lead and motivate Service Advisors, Technicians, Supervisors and support staff.
Drive achievement of service revenue, labour, parts, workshop productivity and customer satisfaction targets.
Monitor daily workshop performance, job card flow, technician productivity and bay utilization.
Ensure timely delivery of vehicles and maintain high-quality service standards.
Monitor customer satisfaction, complaints and repeat customers, ensuring prompt resolution.
Ensure adherence to Honda service processes, SOPs, safety standards and dealership policies.
Monitor workshop expenses, manpower productivity and overall profitability.
Ensure proper inventory management and optimum utilization of spare parts and consumables.
Conduct regular performance reviews and identify areas for improvement.
Coordinate with the Sales, Parts, CRM and Management teams for smooth dealership operations.
Ensure proper discipline, attendance and professional conduct of the service team.
Identify training and development requirements for technicians and service staff.
Prepare and review daily, weekly and monthly service performance reports.
Take corrective actions to improve workshop efficiency, customer experience and profitability.

Candidate Profile

Graduate/Diploma in Automobile, Mechanical Engineering or a related field preferred.
5+ years of relevant automobile service experience, preferably with a Honda/two-wheeler dealership.
Strong knowledge of workshop operations, service processes and automobile repair.
Proven experience in managing a large service team.
Strong leadership, communication and decision-making skills.
Target-oriented with a strong focus on revenue, productivity and customer satisfaction.
Ability to handle customer escalations and resolve operational issues effectively.
Good knowledge of MS Office and service-related reporting systems.
Strong understanding of dealership KPIs and workshop profitability.

Interested candidates can share their CV at ([email protected]/+91 70999 59828)

Pay: ₹35,000.00 - ₹45,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Internet reimbursement
Leave encashment

Work Location: In person

Quick apply

Refine Your Search

general manager jobs in guwahati g.p.o. guwahati assam

General Manager Service

Area Manager - Sales, Guwahati

Area Manager - Concrete

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