howrah west bengal service associate – retail – kolkata Jobs – 9 Open Jobs Today

Store In-charge
WeAdder —Kolkata, West Bengal
- ₹40,000 - ₹50,000 a month
- Full-time
- Management
- Customer service
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
1d
Customer Service Associate – Retail – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Full-time
- Customer service
- English
- 12th Pass
Assistant Manager – Retail Voice Operations (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Excel
- Management
- English
Customer Care Executive – Retail Voice Support – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Weekend availability
- English
- 12th Pass
- Typing
Commercial Manager - Sales & Leasing
PS Group —Dhapa, Kolkata, West Bengal
- ₹12,00,000 - ₹14,00,000 a year
- Full-time
- Sales
- Salesforce
- Business development
- Health insurance
- Flexible schedule
Quick apply
Director & Cluster Head - Distribution Network
Standard Chartered —Kolkata, West Bengal
- Management
- Master's degree
- Banking
- Health insurance
- Paid sick time
3d
Associate Customer Service Manager
LetsTransport —Kolkata, West Bengal
- Full-time
- Customer service
SEO MANAGER
B.S.B International —Kolkata, West Bengal
- ₹50,000 a month
- Full-time
- B.Sc
- Project management
- Bachelor's degree
Cloud Architect
Ginni Systems Ltd. —Kolkata, West Bengal
- Full-time
- Azure
- DevOps
- AWS
Quick apply

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Store In-charge

WeAdder
Kolkata, West Bengal

Quick apply

Job details

Permanent | Full-time
₹40,000 - ₹50,000 a month
1 day ago

Benefits

Provident Fund
Leave encashment
Health insurance
Paid time off
Paid sick time

Qualifications

Management
Customer service
Bachelor's degree
Leadership
Billing
Communication skills
Retail sales

Full job description

Job Title -Store Incharge

Department

Retail Operations / Luxury Couture

Location

Kolkata

Experience

5–10 Years

Reporting To

Business Head

Qualification

Graduate in any discipline; Fashion/Retail Management qualification preferred

Industry Preference

Luxury Retail / Designer Wear / Couture / Premium Fashion / Bridal Retail

Role Overview

The Store Incharge will be responsible for managing the day-to-day operations of the couture store while ensuring a seamless luxury retail experience for clients. The role requires strong people management skills, inventory oversight, client servicing excellence, and operational discipline aligned with premium fashion retail standards.

The incumbent will play a key role in driving sales, ensuring impeccable store presentation, coordinating with designers/tailoring teams, and maintaining high customer engagement standards for HNI and bridal clientele.

Key Responsibilities

Area

Responsibilities

Store Operations

Oversee daily store operations and ensure smooth functioning of the boutique/store.

Customer Experience

Deliver exceptional luxury customer service and personalized client engagement.

Sales Management

Support achievement of monthly and annual sales targets through effective conversion and relationship management.

Team Supervision

Supervise store staff, stylists, sales associates, and support personnel.

Inventory Management

Maintain stock accuracy, inventory records, inward/outward movement, and merchandise availability.

Visual Merchandising

Ensure store displays, mannequins, and merchandise presentation reflect brand aesthetics.

Billing & Documentation

Coordinate billing, order tracking, alterations, delivery schedules, and client documentation.

Client Relationship Management

Build long-term relationships with bridal and couture clients to drive repeat business and referrals.

Coordination

Liaise with production, tailoring, warehouse, and design teams for timely deliveries and alterations.

Store Hygiene & Ambience

Ensure the boutique maintains premium standards of cleanliness, ambience, and presentation.

Reporting

Prepare daily sales reports, inventory reports, customer feedback reports, and operational MIS.

Key Skills & Attributes

Strong understanding of luxury retail operations
Excellent grooming and communication skills
Experience handling HNI/VIP clientele
Strong sales orientation and customer relationship skills
Inventory and stock management capabilities
Team handling and leadership skills
Attention to detail and operational discipline
Ability to work in a fast-paced couture retail environment
Knowledge of bridal/couture retail operations preferred
Familiarity with billing systems and retail software

Preferred Candidate Profile

Candidates from luxury fashion brands, designer boutiques, premium ethnic wear brands, or couture houses preferred
Experience in bridal couture or occasion wear retail will be an advantage
Candidates with exposure to premium customer servicing standards highly preferred

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund

Work Location: In person

Quick apply

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service associate – retail – kolkata jobs in howrah west bengal

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