Job Description
Are You Ready to Make It Happen at Mondelēz International?
Job Description: o9 Integrated Business Planning (IBP) Expert
Mondelēz Digital Services (MDS)
Core Thesis
A comprehensive Job Description for a senior-level o9 IBP Expert at Mondelēz Digital Services, covering platform configuration across IBP/S&OE/STD/TLB modules, integration design, data modeling, service management, and cross-functional leadership.
Company Overview
Mondelēz International, Inc. — global snacking leader with iconic brands (Oreo, Cadbury, Milka, Toblerone, etc.), 80,000+ colleagues, operating in 150+ countries. Mondelēz Digital Services (MDS) is the digital arm driving technology excellence across supply chain, procurement, manufacturing, and logistics.
Role Summary
Senior expert role focused on o9 IBP platform configuration, planning engine design, and integration across Demand Planning, Supply Planning, S&OE, STD, and TLB modules. Responsible for full lifecycle implementations, service management, and enabling Mondelēz's global planning processes through best-in-class o9 solutions.
Key Responsibilities
1. Platform Configuration (IBP, S&OE, STD, TLB Modules)
- Configure o9 Demand Planning, Supply Planning, Inventory Optimization, SOE, STD, and TLB workflows aligned with Mondelēz's global processes
- Design Attribute-Based Hierarchies, Time Bucket Profiles, and Aggregation/Disaggregation Rules for multi-level planning (SKU, plant, region)
- Develop custom planning logic using o9's planning engines (heuristics, time-series forecasting) and scripting tools (Python, R)
2. Enhancements & CI Initiatives
- Requirements gathering workshops for o9 modules (Demand Planning, Supply Planning, Allocation, Replenishment, S&OP, IBP)
- Fit-gap analysis, BRDs/FRDs, user stories, UAT, and collaboration with development teams
- Design, configure, and test o9 solutions; support integrations with SAP S/4HANA via CI-DS, EDI, IDocs
3. o9 Data Model & Planning Engine Design
- Build master data structures (products, locations, customers) and key figures (demand signals, capacity constraints)
- Optimize pegging rules, supply allocation strategies, and exception management workflows for real-time S&OE adjustments
- Configure Scenario Manager for what-if analysis (demand spikes, supply disruptions)
4. Integration & Data Requirements
- Design data pipelines using Talend, Kafka, or REST APIs to sync o9 with SAP ECC, APO, BPC, and external market data sources
- Validate data quality via o9 Loader; troubleshoot integration errors with IT teams
5. Scenario Management & Analytics
- Develop interactive dashboards using o9's KPI Engine (forecast accuracy, service levels, inventory turnover)
- Configure exception alerts for stockouts, excess inventory, and production bottlenecks
6. Testing, Validation & Support
- Execute unit, integration, and UAT testing for o9 configurations
- Resolve post-go-live issues via ServiceNow (Level 2/3 support for planners)
7. Service Management
- Ensure SLA compliance, root cause analysis, change/release management adherence
- Weekly/monthly stakeholder reviews; escalation management; continuous improvement planning
- Support transition to new major releases/rollouts; out-of-hours support during critical incidents
- Monitor OLA agreements; own transformation initiatives for AMEA region
8. Documentation & Training
- Create technical playbooks (data mappings, calculation logic, user permissions)
- Train regional planners on o9 Tag UI, Workflow Designer, and Scenario Manager
More about this role
Qualifications
Education
- Bachelor's/Master's in Computer Science, Supply Chain Management, Industrial Engineering, or related field
Experience
- 5–7+ years configuring o9 IBP/S&OE modules (Demand 360, Supply 360) in CPG/FMCG industries
- Hands-on experience with IBP, SOE, STD, TLB, and Segmentation modules
- 2+ full lifecycle implementations of o9 or SAP IBP, including data migration and cutover planning
Technical Skills
- o9 Platform: Modeler, Workflow Designer, Data Ingestion, KPI Engine, Scenario Manager
- Integration Tools: Snowflake, Talend, Kafka, REST APIs, SAP CPI, Oracle OIC
- Data Modeling: Time-series forecasting, constraint-based supply models
- Analytics: Power BI, Tableau, o9 native dashboards
- Tools: SQL, Jira, Confluence, ServiceNow
Preferred Experience
- End-to-end o9 implementations including Merchandise Financial Planning and Long-Range Planning
- Supply chain domain knowledge in FMCG/consumer goods
- Certifications: o9 Solutions, SAP IBP, or Kinaxis Rapid Response
- Exposure to AI/ML-driven demand sensing or control tower frameworks
- Agile/Scrum methodology with Jira board management
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Personal & Leadership Skills
- Large-scale program/delivery management
- Comfortable with ambiguity; manages risk and uncertainty; results-oriented and accountable
- Highly collaborative; ability to influence cross-functional teams across levels
- Execution discipline with strategic focus and highest standards of delivery
- Naturally curious with a passion for learning and innovation
No Relocation support available
Business Unit Summary
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Software & Applications
Technology & Digital
