Hello,
FCM part of FCTG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience.
As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions.
Winner of the World's Leading Travel Management Company Award at the WTM for nine consecutive years (2019-2011), FCM is constantly transforming the business of travel through its empowered and accountable people who deliver 24/7 service and are available online and offline. FCM has won the coveted Great Place to Work certification for the fifth time! FCM Travel India is one of India’s Top 100 Great Mid-size Workplaces 2024 and the Best in Professional Services.
A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.
Day in the life:
We are looking for an experienced UiPath Solution Architect to join our Digital Center of Excellence (COE). The ideal candidate will have strong expertise in designing scalable automation solutions, defining architecture standards, and guiding delivery teams to implement enterprise-grade RPA and intelligent automation solutions. This role requires deep technical expertise in UiPath, strong stakeholder engagement skills, and the ability to align automation initiatives with business and technology strategies.
You'll be perfect for the role if you have:
Solution Architecture and Technical Leadership:
- Designing end-to-end automation solutions leveraging UiPath platform capabilities, including Studio, Orchestrator, AI Center, Document Understanding, and Integration Services.
- Defining scalable, secure, and reusable automation frameworks and architecture standards.
- Collaborating with business analysts, developers, infrastructure, and security teams to ensure solution alignment with enterprise architecture principles.
- Conducting technical feasibility assessments and recommending the best automation approach for complex business processes.
Automation Strategy and Solution Design:
- Translating business requirements into high-level and detailed solution designs.
- Reviewing process assessments and identifying opportunities for process optimization, standardization, and intelligent automation.
- Providing architecture guidance for attended, unattended, API-based, and AI-powered automation solutions.
- Ensuring automation solutions are designed for scalability, resiliency, maintainability, and performance.
Delivery Oversight and Governance:
- Providing technical oversight throughout the automation project lifecycle, from discovery to deployment and hypercare.
- Conducting solution and code reviews to ensure adherence to development standards and best practices.
- Supporting deployment planning, production releases, and issue resolution for critical automations.
- Collaborating with COE leadership to define and maintain governance frameworks, reusable assets, and delivery standards.
Stakeholder Management and Collaboration:
- Acting as a trusted advisor for business and technology stakeholders on automation strategy and solution architecture.
- Facilitating architecture discussions, technical workshops, and design sessions with cross-functional teams.
- Supporting pre-sales discussions, effort estimation, and roadmap planning for automation initiatives.
- Mentoring developers and technical team members to build overall RPA capability within the organization.
Innovation and Continuous Improvement:
- Evaluating new UiPath products, AI capabilities, and emerging technologies to enhance automation solutions.
- Driving adoption of best practices, reusable components, and automation accelerators.
- Identifying opportunities to improve platform performance, operational support, and delivery efficiency.
- Contributing to the COE knowledge base through architecture documentation, standards, and technical guidelines.
Required Qualifications
Experience:
- Minimum 7+ years of experience in software development, automation, or solution architecture.
- At least 5 years of hands-on experience in UiPath and enterprise RPA implementations.
- Proven experience designing and delivering complex, enterprise-scale automation solutions.
Education:
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
Certifications:
- UiPath Certified Professional Advanced RPA Developer or Solution Architect certification preferred.
- Additional cloud or enterprise architecture certifications are advantageous.
Skills and Competencies:
- Strong understanding of UiPath platform components including Studio, Orchestrator, AI Center, Apps, Action Center, and Document Understanding.
- Expertise in automation architecture patterns, framework design, and enterprise integration approaches.
- Experience with API integrations, databases, queues, and enterprise applications.
- Strong understanding of infrastructure, security, credential management, and deployment best practices.
- Proficiency in preparing Solution Design Documents (SDD), architecture diagrams, and technical specifications.
- Excellent analytical, problem-solving, and decision-making capabilities.
- Strong communication and stakeholder management skills, with the ability to engage both technical and business audiences.
- Familiarity with Agile delivery methodologies and tools such as Jira and Confluence.
- Experience in effort estimation, technical assessment, and automation roadmap planning.
Preferred Skills:
- Experience with intelligent automation capabilities including AI/ML integrations and process mining.
- Exposure to cloud platforms such as Azure, AWS, or Google Cloud.
- Knowledge of DevOps, CI/CD pipelines, and source control tools for RPA delivery.
- Experience working within a Global Capability Center (GCC) or enterprise COE model.
- Understanding of operational support models, monitoring, and automation analytics.
- Familiarity with change management and organizational transformation initiatives.
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.
Market Aligned remuneration structure and a highly competitive salary
Fun and Energetic culture: At the heart of everything we do at FCM is a desire to have fun and be yourself
Work life Balance: We believe in “No Leave = No Life” So have your own travel adventures with paid annual leave
Great place to work - Recognized as a top workplace for 5 consecutive years, which is a testimonial of our commitment towards our people
Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people.
Paternity Leave: We ensure that you can spend quality time with your growing family
Travel perks: You'll have access to plenty of industry discounts to ensure you continue to broaden your horizons
A career, not a job: We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
We value you...
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
Who we are...
Since our beginning, our vision has always been to open up the world for those who want to see.
As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).
We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.
We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.
Irreverence. Ownership. Egalitarianism
